OpenText Cloud Service Automation vs vCloud Director comparison

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Executive Summary

We performed a comparison between OpenText Cloud Service Automation and vCloud Director based on real PeerSpot user reviews.

Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Cloud Service Automation vs. vCloud Director Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool's most valuable feature is life cycle management.""The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

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"vCloud Director is a stable solution.""vCloud is a good platform for visualization. It is very handy for monitoring. VMware can integrate with all monitoring systems like vRealize, and the management monitoring is good. I'm very happy with VMware. VMware is good in management and monitoring systems.""The solution is reliable and performs well.""vCloud Director is a stable solution.""Technical support is great. They help us 24/7.""The most valuable feature of vCloud Director is virtualization.""The initial installation and setup are very quick.""What I found most valuable in vCloud Director is the multi-tenancy."

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Cons
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.""I would like fewer restrictions as a software tester."

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"Technical support is something that we've had problems with in the past. Across all the VMware solutions we have not always had the best response from support. To be fair a lot of the issues that came up for us have been quite niche but it seems that in terms of release cycles they introduced a lot of bugs and it's a lot of stuff that support generally has to work quite hard on. There have been cases when we've logged critical priority issues and not had responses in time. I think support is something that can be worked on.""The reason we moved to Microsoft Intune was because of the license cost of VMware. It's very expensive.""This solution could improve by adding root cause analysis.""The product installation process could be easier for new users as well.""There are too many errors, it could be more stable.""It would be beneficial if some features were built into the platform rather than requiring integration with multiple products, reducing complexity and licensing concerns.""I had issues with the support, but I also learned from the support. There is room for improvement in the response time.""Lacks integration with the hyperscalers."

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Pricing and Cost Advice
  • "OpenText Cloud Service Automation's pricing is average."
  • More OpenText Cloud Service Automation Pricing and Cost Advice →

  • "It is better than other solutions out there when it comes to cost."
  • "It enables us to provision new clients more quickly."
  • "We are able to provision new clients faster. Every month, we take on more customers."
  • "The solution is costly, efficient, and robust versus alternative solutions."
  • "It runs our company in the millions of rand every month."
  • "This is an expensive solution."
  • "It's a costly product. The licenses may not be costly, but with every new development in their product, we need to purchase deployment services, and the deployment services are quite costly."
  • "The license could be less expensive and we are on a perpetual license."
  • More vCloud Director Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool's most valuable feature is life cycle management.
    Top Answer:OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
    Top Answer:My organization uses the enterprise server solution, Micro Focus, on Azure. We are working on a project to migrate a mainframe code to the micro-enterprise developer on Azure, submitting our JCL jobs… more »
    Top Answer:VMware vCloud Director works very well and there are not many things that I would like to see changed. However, a single thing comes to mind when I think of improvements and that is integration. In… more »
    Top Answer:For my company, VMware vCloud Director noticeably increased operational efficiency. When I started working here a few years ago, my organization was using another cloud management tool. We switched to… more »
    Top Answer: When it comes to building applications, vCloud Director offers you various methods to create cloud-ready ones. For example Your DevOps team is supported through Infrastructure as Code services… more »
    Ranking
    27th
    out of 75 in Cloud Management
    Views
    280
    Comparisons
    206
    Reviews
    1
    Average Words per Review
    390
    Rating
    9.0
    5th
    out of 75 in Cloud Management
    Views
    3,587
    Comparisons
    2,600
    Reviews
    16
    Average Words per Review
    394
    Rating
    7.9
    Comparisons
    Also Known As
    Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
    Learn More
    Overview

    OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

    VMware Cloud Director, also known as vCloud Director, is a cloud management tool that offers secure, flexible, and efficient cloud resources to thousands of enterprises and IT teams across the world. The solution serves as one of the leading cloud service-delivery platforms for businesses that want to manage and operate their services effectively. By deploying this solution, companies can benefit from virtualized networking, computing, security, and storage. These benefits can be received in a timely manner, as the infrastructure of the product is operationally ready within minutes and clients do not need to install and configure physical infrastructure.

    One of the biggest advantages of vCloud Director is that it allows users to build cloud-ready applications. In several ways, it facilitates the process for developers, including:

    • Open to DevOps: The product addresses the needs of DevOps teams by providing Infrastructure as Code services with vCD Terraform Provider. This allows developers to deliver infrastructure directly from code. Additionally, it provides capabilities from Python and vCD API as well as Object Storage API and App Launchpad APIs.

    • Customization: This solution is very customizable and extensible for cloud providers to deliver their own branding, themes, and services to their clients.

    • Dev-ready cloud: vCloud Director offers support for Tanzu Kubernetes Grid for vSphere and multicloud with a plugin for container service extension. Through these, native K8s Clusters or Tanzu Kubernetes Grid Clusters can be delivered and managed through a user interface (UI) and application programming interface (API).

    vCloud Director Features

    This VMware product has various features through which users can virtualize their data and benefit from quality management solutions. Among the popular capabilities of vCloud Director are:

    • Elastic secure virtual data centers: This vCloud Director feature provides tenants with securely isolated virtual resources, fine-grained control of their public cloud services, and independent role-based authentication.

    • Multi-site management: This feature allows companies to stretch data centers across sites and geographies as well as connect to existing dedicated vCenters for access and management or on-broad into VMware vCloud Director.

    • ISV ecosystem: This feature integrates leading cloud service vendors into the product using an open extensibility framework. Some of the partners of vCloud Director include Dell Data Protection, Veeam, Cloudian, AWS S3, and Dell ECS.

    • DRaaS workload protection: This feature allows users to deliver self-service tiered disaster recovery as a service (DRaaS) on-premises to cloud and cloud to cloud.

    • Cloud migration: Part of this feature is the plugin VMware Cloud Director Availability, which enables simple migration to cloud, offering self-service cold or warm migration to users' vCloud Director clouds.

    • Operational visibility and insights: The product includes an accessible dashboard and a single pane of glass to provide centralized multi-tenant cloud management views.

    • Cloud-native applications and development: This feature makes the platform suitable for developers to sandbox or deploy apps as it natively supports Tanzu Basic, native K8s, and PKS.

    • Automation: Through various tools and deep integration, the solution allows users to automate complex infrastructure-as-code and tile UI-driven workflows. This allows them to deploy X-as-a-Service and maintain full access control and visibility at the same time.

    • Application Platform as a Service: This feature enables users to deliver their own catalog-based applications or VMware Cloud Marketplace-certified third-party cloud applications through the plugin App Launchpad VMware Cloud Director.

    • GPU as a Service: Utilizing Nvidia AI Enterprise, this feature provides support for GPU as a Service and delivers multi-tenant GPU services for customers who require high-performance compute for GPU-specific applications.

    • Secure cloud: The solution supports multiple security-centric features to deliver an enterprise-class cloud service, including NSX-T distributed firewalling, workload encryption, and integrated disaster recovery replication.

    vCloud Director Benefits

    VMware vCloud Director offers various benefits to its users. Some of these include:

    • The solution provides a highly efficient self-service model which consists of a virtual data center compute, network, storage, and security.

    • VMware vCloud Director offers its users multi-tenancy infrastructure with deep automation which facilitates their daily tasks.

    • The product is cost-efficient, as it is service-ready on its very first day and offers a high revenue from services.

    • Businesses can deliver services to their clients in a timely manner through this product, benefitting from its natively integrated solutions.

    • VMware vCloud Director provides users with high flexibility, as it allows businesses to stretch networks across virtual data centers globally.

    • The solution provides load-balancing capabilities, which facilitate the creation of new hybrid applications and digital transformation initiatives.

    Reviews from Real Users

    Ajit Y., a cloud architect at a computer software company, likes VMware vCloud Director because it is a stable, truly multitenant software and the go-to tool for infrastructure as a service.

    Kashif F., a divisional engineer at National Telecom Corporatio, rates vCloud Director highly because the product can be used for infrastructure provisioning without using a platform service.

    Sample Customers
    China Merchants Bank, Osiatis
    MicroStrategy, National Democratic Institute, and NYSE Euronext.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Manufacturing Company16%
    Computer Software Company11%
    Comms Service Provider8%
    REVIEWERS
    Comms Service Provider35%
    Computer Software Company27%
    Transportation Company8%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Financial Services Firm9%
    Government9%
    Comms Service Provider9%
    Company Size
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise18%
    Large Enterprise54%
    Buyer's Guide
    OpenText Cloud Service Automation vs. vCloud Director
    March 2024
    Find out what your peers are saying about OpenText Cloud Service Automation vs. vCloud Director and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    OpenText Cloud Service Automation is ranked 27th in Cloud Management with 6 reviews while vCloud Director is ranked 5th in Cloud Management with 61 reviews. OpenText Cloud Service Automation is rated 9.0, while vCloud Director is rated 8.0. The top reviewer of OpenText Cloud Service Automation writes "Comes with life cycle management features but needs improvement in installation ". On the other hand, the top reviewer of vCloud Director writes "Offers flexibility of handling workloads and good scalability". OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform and VMware Aria Automation, whereas vCloud Director is most compared with VMware Aria Automation, Nutanix Cloud Manager (NCM), Morpheus, CloudStack and VMware Aria Operations. See our OpenText Cloud Service Automation vs. vCloud Director report.

    See our list of best Cloud Management vendors.

    We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.