ManageEngine Site24x7 vs Spiceworks comparison

Read 47 Spiceworks reviews

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86% willing to recommend

ManageEngine Site24x7

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ManageEngine Site24x7 and Spiceworks based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: September 2025).

IT Infrastructure Monitoring

September 2025

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Helped 867,836 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine Site24x7

Ranking in IT Infrastructure Monitoring

48th

Average Rating

8.0

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (64th), Server Monitoring (22nd), Cloud Monitoring Software (35th)

Spiceworks

Ranking in IT Infrastructure Monitoring

45th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (15th), IT Asset Management (12th)

Mindshare comparison

As of September 2025, in the IT Infrastructure Monitoring category, the mindshare of ManageEngine Site24x7 is 0.2%, up from 0.1% compared to the previous year. The mindshare of Spiceworks is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Spiceworks	0.4%
ManageEngine Site24x7	0.2%
Other	99.4%

IT Infrastructure Monitoring

Featured Reviews

Tanveer Khalid

Technical Consultant at Kidan

Infrastructure monitoring provides comprehensive and proactive alerts

One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues. For example, it can monitor my network switches. The feature includes IP SLA to assess IP-based connections like static IPs. An alert is generated if issues occur, monitored through email notifications. It can also monitor Kubernetes, containers, FTP servers, and MSP features. The self-healing automation capability is also included.

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Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

Cloud storage with no hardware needed and great comprehensive reports

The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."

"Site24x7 stands out. It is truly amazing."

"Helpdesk and inventory are both equally valuable, and they form the true core of the product."

"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."

"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."

"The most valuable features are the inventory and personalization."

"The solution is easy to use and easy to manage."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

"It's easy to understand."

"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."

More Spiceworks pros

Cons

"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."

"It is technical. The engineer must be familiar with it."

"The SNMP sniffer requires a lot of work to get right."

"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."

"The GUI must be improved."

"Having an integrated asset management tool, where I can plug in things that are offline, would be good."

"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."

"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."

"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."

"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."

More Spiceworks cons

Pricing and Cost Advice

Information not available

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"The tool is cheap."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"It's free."

"The product is free! Get it now."

See which vendors are best for you

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

No data available

University

15%

Computer Software Company

13%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	14
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Site24x7?

This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.

What needs improvement with ManageEngine Site24x7?

The product is not difficult to use. That said, it is technical. The engineer must be familiar with it.

What is your primary use case for ManageEngine Site24x7?

I use this tool for monitoring and managing our network infrastructure. It helps us keep track of our entire setup and proactively address any issues as they arise.

What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

PRTG Network Monitor vs ManageEngine Site24x7

Comparisons

Compared 100% of the time

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ServiceNow vs Spiceworks

Compared 35% of the time

Zabbix vs Spiceworks

Compared 25% of the time

Lansweeper vs Spiceworks

Compared 20% of the time

ManageEngine ServiceDesk Plus vs Spiceworks

Compared 8% of the time

Freshdesk vs Spiceworks

Compared 7% of the time

More Spiceworks Competitors

Product Reports

Download ManageEngine Site24x7 product report

Server Monitoring

September 2025

Download Spiceworks product report

August 2025

Overview

ManageEngine Site24x7 is a comprehensive monitoring platform that aids businesses in tracking application and website performance, network activity, and server health, ensuring seamless IT operations.

Known for delivering deep insights, ManageEngine Site24x7 provides businesses with the tools necessary to maintain robust digital infrastructure. It supports monitoring of application performance, uptime, server health, and network traffic. Its cloud-based solution is suitable for IT departments seeking continuous visibility and control over their digital assets. Offering detailed analytics, it enhances decision-making by rapidly identifying potential issues before they affect business operations.

What are the key features of ManageEngine Site24x7?

Application Performance Monitoring: Tracks and optimizes application services for improved functionality.
Website Monitoring: Monitors uptime and response time to ensure web presence is uninterrupted.
Network Monitoring: Provides insights into network traffic and performance for comprehensive oversight.
Server Monitoring: Analyzes server status and resource consumption, promoting optimal performance.
Cloud Monitoring: Supports multiple cloud providers, offering a unified view of cloud services.

What benefits and ROI should users expect from ManageEngine Site24x7?

Improved Operational Efficiency: Streamlines monitoring to reduce downtime and enhance productivity.
Cost Savings: Detects issues early to minimize repair costs and resource wastage.
Enhanced Visibility: Provides thorough insights into IT infrastructure for proactive management.
Scalability: Adapts to dynamic IT environments, making it suitable for growing businesses.

ManageEngine Site24x7 is implemented across industries such as finance, healthcare, and retail. It provides solutions tailored to specific needs, ensuring critical IT systems perform reliably. Organizations benefit from its ability to monitor and report on industry-specific applications and regulatory compliance requirements.

ManageEngine

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

Information Not Available

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino