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ManageEngine Log360 vs SmartEvent Event Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Log360
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
Log Management (22nd), User Entity Behavior Analytics (UEBA) (10th)
SmartEvent Event Management
Ranking in Security Information and Event Management (SIEM)
52nd
Average Rating
5.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine Log360 is 1.8%, up from 1.8% compared to the previous year. The mindshare of SmartEvent Event Management is 0.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Julio Cesar De Faria Junior - PeerSpot reviewer
Real-time security management with potential for enhanced training materials
I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active Directory and performing various tasks in Office 365 Using ManageEngine Log360 has been a significant improvement for our company because it consolidates multiple tools into a single…
Adhi Wahyu - PeerSpot reviewer
Transparent and offers real-time analysis but needs more documentation
The solution provides us with transparency to give us information about what happens in the network. With this information, the administrator can see a lot of things. They can see hacking attempts from the internet that target our servers, and, with that information, they can check the security settings in the server to see if it is strong enough or not, and make sure the servers is safe. They also can see attacks directed to the endpoint. We know which endpoint got infected so we can take action to clean it. The software also has good reporting capabilities. We can create custom reports according to our needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment is quite simple and pretty straightforward."
"My main objective for using ManageEngine Log360 is its powerful and real-time capabilities for managing security and other tasks efficiently."
"The most valuable features for us are the application logs monitoring and the dashboard, which provides a single-pane view of all the ongoing activities."
"It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."
"The solution could be improved by including XDR, remediation and Sandbox."
"The Sharecon feature is the most valuable."
"It is nice to be able to monitor and to have notifications."
"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
"SmartEvent Event Management is a solid platform overall, and I would definitely recommend it."
"The capability of real-time analysis of security events is useful."
 

Cons

"There is room for improvement, especially in the reporting aspect. The reports are not as good as those in Splunk."
"It is not expensive compared to other solutions."
"It takes a little bit of time for Log360 to actually learn your environment."
"While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation."
"The integration with SharePoint and Teams should be improved."
"The graphical interface could be made easier to use when you are connecting to different network equipment."
"It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."
"The solution lacks some features when compared to other products."
"The only downside I've encountered with SmartEvent Event Management is occasional lag during video calls, especially with a lot of participants."
"They should provide easy to access guides or manuals, maybe videos, about how to manage or use the software effectively and efficiently, to maximize its features."
 

Pricing and Cost Advice

"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"ManageEngine Log360 is expensive compared to other products."
"Affordable pricing is provided by the solution."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
"There is a cost for each feature used."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
What is your experience regarding pricing and costs for SmartEvent Event Management?
The product has annual licensing; make sure you really use it well to help you secure the network so you don't waste the license cost.
What needs improvement with SmartEvent Event Management?
They should provide easy to access guides or manuals, maybe videos, about how to manage or use the software effectively and efficiently, to maximize its features. This content should show best prac...
What is your primary use case for SmartEvent Event Management?
We have some servers providing services for public users and other servers for internal users. Our internet users count around 1000 users. That's why it's important to protect our servers and our u...
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Information Not Available
Find out what your peers are saying about Splunk, Wazuh, Microsoft and others in Security Information and Event Management (SIEM). Updated: April 2025.
850,236 professionals have used our research since 2012.