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ManageEngine Log360 vs SmartEvent Event Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Log360
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Log Management (25th), User Entity Behavior Analytics (UEBA) (14th)
SmartEvent Event Management
Ranking in Security Information and Event Management (SIEM)
58th
Average Rating
5.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine Log360 is 1.4%, down from 1.8% compared to the previous year. The mindshare of SmartEvent Event Management is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
ManageEngine Log3601.4%
SmartEvent Event Management0.4%
Other98.2%
Security Information and Event Management (SIEM)
 

Featured Reviews

Burak Karakurt - PeerSpot reviewer
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
Has fulfilled regulatory requirements through centralized log management
The alerting capabilities in ManageEngine Log360 needed work for creating alarms for the cases where alarms were needed and for prioritizing the alarms for criticality. ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL. There is less support in PostgreSQL than in MS SQL. The ability to create alarms based on parsed data in the same way MS SQL does would have been beneficial and would have saved considerable time. On the PostgreSQL side, it was not parsing much, which required a lot of manual work. This support is needed, and I am sure many companies need this support on PostgreSQL. MS SQL features that were missing in ManageEngine Log360 that should be included in the future are those that automatically parse an MS SQL database and provide options for setting alarms. On the PostgreSQL side, this is not the same. At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
Adhi Wahyu - PeerSpot reviewer
Network Engineer at RSUP Dr. Sardjito
Transparent and offers real-time analysis but needs more documentation
The solution provides us with transparency to give us information about what happens in the network. With this information, the administrator can see a lot of things. They can see hacking attempts from the internet that target our servers, and, with that information, they can check the security settings in the server to see if it is strong enough or not, and make sure the servers is safe. They also can see attacks directed to the endpoint. We know which endpoint got infected so we can take action to clean it. The software also has good reporting capabilities. We can create custom reports according to our needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is nice to be able to monitor and to have notifications."
"We have to have these types of tools in place for protecting our network and our data, and it does a good job in that aspect."
"The support provided is fantastic, and ManageEngine Log360 provides the same capabilities that were being enjoyed with AlienVault while suiting the budget and providing what is needed."
"We can use a single toolchain for more than one purpose altogether and manage them from one administrative console."
"It is a very nice solution and the graphics interface speaks a lot to that."
"The deployment is quite simple and pretty straightforward."
"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
"The most valuable features of this solution are the consolidating of the reports, being able to take action and send them to email several addresses."
"The capability of real-time analysis of security events is useful."
"SmartEvent Event Management is a solid platform overall, and I would definitely recommend it."
 

Cons

"ManageEngine Log360 could be improved by including XDR, remediation and Sandbox."
"The backup process is not that easy and not that straightforward."
"The solution needs to improve hub storage. It should integrate AI and ML capabilities."
"The on-premises solution is very slow. When I move to another tab inside Log360 or in the SIEM, even if my system is running on 36 GB and with a high processor, it takes a lot of time to get into the alert page or the search page."
"There are issues when we log into Log360 from the computer that is hosting the system. For example, Linux cannot connect or log into Log360 with the Active Directory user."
"Their technical support should be improved."
"It takes a little bit of time for Log360 to actually learn your environment."
"We can log in as a local user, and it's fine, but when we login with an Active Directory user, we cannot."
"The only downside I've encountered with SmartEvent Event Management is occasional lag during video calls, especially with a lot of participants."
"They should provide easy to access guides or manuals, maybe videos, about how to manage or use the software effectively and efficiently, to maximize its features."
 

Pricing and Cost Advice

"There is a cost for each feature used."
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
"Affordable pricing is provided by the solution."
"ManageEngine Log360 is expensive compared to other products."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Financial Services Firm
10%
Construction Company
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...
What is your primary use case for ManageEngine Log360?
ManageEngine Log360 is being used for database monitoring and as a SIEM solution.
What needs improvement with SmartEvent Event Management?
The only downside I've encountered with SmartEvent Event Management ( /categories/event-monitoring ) is occasional lag during video calls, especially with a lot of participants. Although it is not ...
What is your primary use case for SmartEvent Event Management?
Our primary use case involves utilizing SmartEvent Event Management ( /products/smartevent-event-management-reviews ) for video conferencing, file sharing, and integration with other productivity t...
What advice do you have for others considering SmartEvent Event Management?
SmartEvent Event Management is a solid platform overall, and I would definitely recommend it. I would rate the overall solution four out of five stars.
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Information Not Available
Find out what your peers are saying about ManageEngine Log360 vs. SmartEvent Event Management and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.