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ManageEngine Log360 vs SmartEvent Event Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Log360
Ranking in Security Information and Event Management (SIEM)
22nd
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Log Management (25th), User Entity Behavior Analytics (UEBA) (13th)
SmartEvent Event Management
Ranking in Security Information and Event Management (SIEM)
58th
Average Rating
5.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine Log360 is 1.6%, down from 1.7% compared to the previous year. The mindshare of SmartEvent Event Management is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
ManageEngine Log3601.6%
SmartEvent Event Management0.3%
Other98.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Integration capabilities impress while room for improvement exists in cloud compatibility
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.
Adhi Wahyu - PeerSpot reviewer
Network Engineer at RSUP Dr. Sardjito
Transparent and offers real-time analysis but needs more documentation
The solution provides us with transparency to give us information about what happens in the network. With this information, the administrator can see a lot of things. They can see hacking attempts from the internet that target our servers, and, with that information, they can check the security settings in the server to see if it is strong enough or not, and make sure the servers is safe. They also can see attacks directed to the endpoint. We know which endpoint got infected so we can take action to clean it. The software also has good reporting capabilities. We can create custom reports according to our needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment is quite simple and pretty straightforward."
"We can use a single toolchain for more than one purpose altogether and manage them from one administrative console."
"The reporting is great; everything you need is in the report for you already."
"It is nice to be able to monitor and to have notifications."
"The support provided is fantastic, and ManageEngine Log360 provides the same capabilities that were being enjoyed with AlienVault while suiting the budget and providing what is needed."
"You can have all of the logs from servers to network and it gets sent out to the correct owners. This is very helpful."
"We have had a fantastic experience with customer service and support."
"It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."
"SmartEvent Event Management is a solid platform overall, and I would definitely recommend it."
"The capability of real-time analysis of security events is useful."
 

Cons

"It is not expensive compared to other solutions."
"While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation."
"We are always facing more difficulties right now because we are learning."
"The matter of the data retention needs to be addressed."
"We can log in as a local user, and it's fine, but when we login with an Active Directory user, we cannot."
"With ManageEngine, you need to actually have an idea of what you want to do with the information you're looking at. It doesn't drive you in the direction — that's a con."
"The backup process is not that easy and not that straightforward."
"There are issues when we log into Log360 from the computer that is hosting the system. For example, Linux cannot connect or log into Log360 with the Active Directory user."
"They should provide easy to access guides or manuals, maybe videos, about how to manage or use the software effectively and efficiently, to maximize its features."
"The only downside I've encountered with SmartEvent Event Management is occasional lag during video calls, especially with a lot of participants."
 

Pricing and Cost Advice

"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"ManageEngine Log360 is expensive compared to other products."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
"Affordable pricing is provided by the solution."
"There is a cost for each feature used."
Information not available
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885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...
What is your primary use case for ManageEngine Log360?
ManageEngine Log360 is being used for database monitoring and as a SIEM solution.
What is your experience regarding pricing and costs for SmartEvent Event Management?
The product has annual licensing; make sure you really use it well to help you secure the network so you don't waste the license cost.
What needs improvement with SmartEvent Event Management?
The only downside I've encountered with SmartEvent Event Management ( /categories/event-monitoring ) is occasional lag during video calls, especially with a lot of participants. Although it is not ...
What is your primary use case for SmartEvent Event Management?
Our primary use case involves utilizing SmartEvent Event Management ( /products/smartevent-event-management-reviews ) for video conferencing, file sharing, and integration with other productivity t...
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Information Not Available
Find out what your peers are saying about ManageEngine Log360 vs. SmartEvent Event Management and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.