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ManageEngine Log360 vs SmartEvent Event Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Log360
Ranking in Security Information and Event Management (SIEM)
20th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Log Management (22nd), User Entity Behavior Analytics (UEBA) (11th)
SmartEvent Event Management
Ranking in Security Information and Event Management (SIEM)
52nd
Average Rating
5.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine Log360 is 1.8%, up from 1.8% compared to the previous year. The mindshare of SmartEvent Event Management is 0.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
Integration capabilities impress while room for improvement exists in cloud compatibility
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.
Adhi Wahyu - PeerSpot reviewer
Transparent and offers real-time analysis but needs more documentation
The solution provides us with transparency to give us information about what happens in the network. With this information, the administrator can see a lot of things. They can see hacking attempts from the internet that target our servers, and, with that information, they can check the security settings in the server to see if it is strong enough or not, and make sure the servers is safe. They also can see attacks directed to the endpoint. We know which endpoint got infected so we can take action to clean it. The software also has good reporting capabilities. We can create custom reports according to our needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
"The reports that you can run are really nice."
"The deployment is quite simple and pretty straightforward."
"ManageEngine Log360 is not difficult to deploy."
"It is nice to be able to monitor and to have notifications."
"We haven't had any stability issues."
"You can have all of the logs from servers to network and it gets sent out to the correct owners. This is very helpful."
"The reporting is great. Everything you need is in the report for you already."
"SmartEvent Event Management is a solid platform overall, and I would definitely recommend it."
"The capability of real-time analysis of security events is useful."
 

Cons

"The integration with SharePoint and Teams should be improved."
"It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."
"The solution lacks some features when compared to other products."
"On the logging system, there's a local on-client side that is encrypted, and there's one that is not encrypted. It is only for diagnostical purposes. However, both being encrypted would be very valuable for some audits."
"There is room for improvement, especially in the reporting aspect. The reports are not as good as those in Splunk."
"The matter of the data retention needs to be addressed."
"It is not expensive compared to other solutions."
"The support needs improvement."
"The only downside I've encountered with SmartEvent Event Management is occasional lag during video calls, especially with a lot of participants."
"They should provide easy to access guides or manuals, maybe videos, about how to manage or use the software effectively and efficiently, to maximize its features."
 

Pricing and Cost Advice

"ManageEngine Log360 is expensive compared to other products."
"Affordable pricing is provided by the solution."
"There is a cost for each feature used."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
8%
Healthcare Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
What is your experience regarding pricing and costs for SmartEvent Event Management?
The product has annual licensing; make sure you really use it well to help you secure the network so you don't waste the license cost.
What needs improvement with SmartEvent Event Management?
The only downside I've encountered with SmartEvent Event Management ( /categories/event-monitoring ) is occasional lag during video calls, especially with a lot of participants. Although it is not ...
What is your primary use case for SmartEvent Event Management?
Our primary use case involves utilizing SmartEvent Event Management ( /products/smartevent-event-management-reviews ) for video conferencing, file sharing, and integration with other productivity t...
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Information Not Available
Find out what your peers are saying about ManageEngine Log360 vs. SmartEvent Event Management and other solutions. Updated: May 2025.
859,438 professionals have used our research since 2012.