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ManageEngine IT360 vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
105th
Ranking in IT Infrastructure Monitoring
76th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (37th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
71
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Cloud Monitoring Software (8th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.2%, up from 0.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud1.2%
ManageEngine IT3600.2%
Other98.6%
Network Monitoring Software
 

Featured Reviews

ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
Taiwo Ige - PeerSpot reviewer
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"Detectors are a powerful feature."
"I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability."
"The most valuable feature is the ability to customize dashboards based on my queries or any other customization I may need."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
"The features I have found most valuable are log searching and log analytics, both of which are quick features."
"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."
"The features I appreciate the most about Splunk Observability Cloud are the ServiceNow integration feature, which is very seamless, and that's probably my favorite since ServiceNow is big in the observability industry."
"The data collection from our VMs, containers, databases, and backend components is valuable."
 

Cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"The implementation can be more user-friendly."
"The deployment can be quite complex."
"There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts."
"In Splunk Observability Cloud, I notice room for improvement in synthetic monitoring. It does not provide output based on server names."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
"Once you see the issues related to the scalability part, you need to understand that it is a warning triangle. After seeing the warning triangle, you need to realize that you cannot trust any of the numbers you see in the chart because it is not a complete, full data set."
"Splunk Observability Cloud could be improved with better integration with AppDynamics, as we know that's coming, however, it is an issue we've had between the OpenTelemetry and the AppDynamics collector."
"The clustering part of indexes can be more refined."
 

Pricing and Cost Advice

Information not available
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"Splunk APM is a very cost-efficient solution."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"The price of Splunk APM is less than some of its competitors."
"Splunk has been fairly expensive, but it has been predictable."
"The pricing is reasonable."
"It is expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
12%
Retailer
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise43
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

IT360
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about ManageEngine IT360 vs. Splunk Observability Cloud and other solutions. Updated: October 2025.
869,771 professionals have used our research since 2012.