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ManageEngine IT360 vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
85th
Ranking in IT Infrastructure Monitoring
69th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (25th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
7th
Ranking in IT Infrastructure Monitoring
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
89
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Cloud Monitoring Software (4th), Container Management (5th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.5%
ManageEngine IT3600.5%
Other98.0%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to identify and collect information from all of the nodes on the network."
"Customer Service: Absolutely fantastic."
"The monitoring capability is easy to use and it can be done without any training."
"The technical support is good."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"The most valuable features are troubleshooting and optimizing application performance."
"The most valuable feature in this solution is the log searching."
"The integration of business context in the telemetry has helped to reduce MTTR by fifty percent, which has been the key metric."
"Splunk APM has helped us to standardize logging and monitoring procedures."
"The most valuable feature is log reporting."
"Splunk Observability Cloud has helped me reduce my mean time to detect, and we have worked on around 80 applications last year for one particular client, and since the MTTR has improved drastically, they have given us 245 applications, which is around 150 applications added to the previous number of applications, which is definitely a performance improvement."
"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."
"It's beneficial for monitoring performance and infrastructure, especially when deploying applications with multiple versions with Git."
 

Cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The GUI could be improved."
"We would like to have support for integration with ServiceDesk."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."
"It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it."
"A wide variety of logging makes log onboarding difficult."
"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."
"In terms of pricing, I have one issue with Splunk Observability Cloud; in a large-scale organization, it does not have features such as cost optimization or budgeting for observability spend."
"Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened."
"The integrations need to be improved for Splunk Observability Cloud."
"I would rate Splunk technical support at six out of ten. When we have a problem and need to create a case, the response isn't quick."
 

Pricing and Cost Advice

Information not available
"Splunk has been fairly expensive, but it has been predictable."
"The pricing is based on several factors, including the scale of deployment."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"Splunk Infrastructure Monitoring is an expensive solution."
"Splunk Observability Cloud is expensive."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
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Top Industries

By visitors reading reviews
Construction Company
31%
Comms Service Provider
15%
Manufacturing Company
6%
Government
5%
Financial Services Firm
11%
Manufacturing Company
8%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise9
Large Enterprise56
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
 

Also Known As

IT360
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about ManageEngine IT360 vs. Splunk Observability Cloud and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.