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ManageEngine IT360 vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
88th
Ranking in IT Infrastructure Monitoring
70th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (25th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
7th
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
85
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Cloud Monitoring Software (6th), Container Management (5th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.3%
ManageEngine IT3600.5%
Other98.2%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
Taiwo Ige - PeerSpot reviewer
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The monitoring capability is easy to use and it can be done without any training."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"Customer Service: Absolutely fantastic."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"From an ROI perspective, Splunk Observability Cloud offers much higher value because, as I mentioned earlier, our MTTR has reduced by more than 50%, which decreases the overall downtime for our application."
"The most valuable feature in this solution is the log searching."
"What I appreciate most about Splunk Observability Cloud is the correlation feature, specifically the ease of correlating logs and issues to those traces to see where within the path of the business function is failing."
"The feature I appreciate the most about Splunk Observability Cloud is Synthetic Monitoring."
"The solution is stable and reliable."
"Initially, before Splunk, we had a long time to resolve issues. Now, with Splunk Observability Cloud, we will be able to solve them quickly and know exactly where the issue is."
"The solution's service map feature allows us to have a holistic overview and to see quickly where the issues are."
"The most valuable feature is log reporting."
 

Cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"We would like to have support for integration with ServiceDesk."
"The GUI could be improved."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."
"What I don't like is that you are not sure all the data is recorded."
"The deployment can be quite complex."
"There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts."
"I believe that areas of Splunk Observability Cloud that could be improved include the initial setup and instrumentation costs, which take more time for APM."
"The product collects a lot of data but it does not assure that it collects all of it."
"The RUM part of Splunk Observability Cloud can be improved significantly."
"They do not have all the features that I expect right now."
 

Pricing and Cost Advice

Information not available
"Splunk APM is expensive."
"The solution's pricing is costly."
"Splunk Infrastructure Monitoring is an expensive solution."
"It is expensive."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"The pricing is based on several factors, including the scale of deployment."
"This is an expensive solution."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
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Top Industries

By visitors reading reviews
Construction Company
27%
Comms Service Provider
17%
Computer Software Company
10%
Healthcare Company
6%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise8
Large Enterprise55
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

IT360
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about ManageEngine IT360 vs. Splunk Observability Cloud and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.