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ManageEngine IT360 vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
107th
Ranking in IT Infrastructure Monitoring
77th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (41st)
Splunk Observability Cloud
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
Application Performance Monitoring (APM) and Observability (9th), Cloud Monitoring Software (8th), Container Management (7th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"The tool is efficient in collecting, monitoring and evaluating logs."
"The solution's service map feature allows us to have a holistic overview and to see quickly where the issues are."
"I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data."
"The vibrant dashboards are valuable."
"Splunk's dashboards are great."
"The features are pretty much ready out of the box."
"Great monitoring of network devices."
"Splunk Infrastructure Monitoring reduces our mean time to resolve. We are more proactive than reactive."
 

Cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."
"Splunk isn't an ideal tool for application performance management due to the extensive setup required."
"We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny little tweaks that can be made regardless of whether it looks better or has a different flow to it than it does right now, but it works pretty well for what we use it for."
"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."
"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."
"The UI enhancements could be a way to improve the solution in the future."
"Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms. These categories of dashboards would be very helpful for customers."
"There is a lot of room for improvement with the automation."
 

Pricing and Cost Advice

Information not available
"Splunk APM is a very cost-efficient solution."
"Splunk APM is expensive."
"The pricing is reasonable."
"The solution's pricing is costly."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"Splunk Observability Cloud is expensive."
"It is expensive."
"It appears to be expensive compared to competitors."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Computer Software Company
15%
Government
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

IT360
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about ManageEngine IT360 vs. Splunk Observability Cloud and other solutions. Updated: June 2025.
859,545 professionals have used our research since 2012.