

ManageEngine IT360 and Splunk Observability Cloud compete in IT infrastructure management. Splunk Observability Cloud is often favored for its robust feature set, offering superior long-term benefits, while ManageEngine IT360 is preferred for its favorable pricing and customer satisfaction.
Features: ManageEngine IT360 provides comprehensive IT management, focusing on integrated network, server, and application management. It offers unified dashboards and alerts for holistic visibility. Splunk Observability Cloud excels with its strong analytics engine, real-time data insights, and AI-driven anomaly detection, emphasizing scalability and deep analysis.
Room for Improvement: ManageEngine IT360 could enhance its analytics and integrate broader third-party tools. Its application performance monitoring is less advanced compared to competitors. Improve its scalability for larger enterprises. Splunk Observability Cloud's deployment complexity could be streamlined. Simplifying initial setup and reducing its high costs for smaller enterprises might be beneficial. Additionally, it could offer out-of-the-box tool integration for improved ease of use.
Ease of Deployment and Customer Service: ManageEngine IT360 is known for a straightforward deployment process, with quick initial setup and accessible support channels. Splunk Observability Cloud's deployment is more complex due to its advanced capabilities. It offers extensive training resources and professional support to compensate for its sophisticated setup requirements.
Pricing and ROI: ManageEngine IT360 is cost-effective, with lower upfront costs and a faster return on investment. It simplifies integration and appeals to budget-conscious organizations. Splunk Observability Cloud, despite higher initial expenses, provides substantial long-term value due to advanced analytics capabilities. Its comprehensive insights can lead to significant returns over time, making it a worthwhile investment for businesses focusing on data analytics and scalability.
| Product | Market Share (%) |
|---|---|
| Splunk Observability Cloud | 1.3% |
| ManageEngine IT360 | 0.4% |
| Other | 98.3% |

| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 10 |
| Large Enterprise | 46 |
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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