ManageEngine IT360 vs NetApp Cloud Insights comparison

ManageEngine and NetApp are both solutions in the IT Infrastructure Monitoring category. ManageEngine is ranked #76, while NetApp is ranked #33 with an average rating of 8.8. ManageEngine holds a 0.2% mindshare in IM, compared to NetApp’s 0.4% mindshare. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

532 Views
202 Comparison Views

100% willing to recommend

NetApp Cloud Insights

Read 13 NetApp Cloud Insights reviews

1,125 Views
720 Comparison Views

100% willing to recommend

ManageEngine IT360

NetApp Cloud Insights

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ManageEngine IT360 and NetApp Cloud Insights are competitive in IT infrastructure management. ManageEngine IT360 stands out in pricing and customer support, while NetApp Cloud Insights is prominent for its comprehensive feature set.

Features: ManageEngine IT360 offers integrated management capabilities, monitoring networks, servers, and applications. It aligns with ITIL standards and provides robust reporting tools. NetApp Cloud Insights offers granular visibility into complex cloud environments, anomaly detection, and cross-environment dependency mapping. It provides advanced analytics beneficial for large-scale environments.

Room for Improvement: ManageEngine IT360 could enhance its analytics to match high-demand environments, streamline more cross-platform support, and expand its cloud-native capabilities. NetApp Cloud Insights can improve on pricing transparency, simplify its setup process for smaller enterprises, and reduce resource intensity during operations.

Ease of Deployment and Customer Service: ManageEngine IT360 emphasizes easy deployment with strong support, suited for businesses desiring quick implementation. NetApp Cloud Insights offers flexibility and a streamlined approach for cloud-native environments, with customer service capable of supporting complex setups.

Pricing and ROI: ManageEngine IT360 is cost-effective with a lower initial setup cost, appealing to budget-focused organizations. NetApp Cloud Insights, requiring higher investment, provides ROI through its advanced features and insights, optimizing resources and operational efficiency.

To learn more, read our detailed ManageEngine IT360 vs. NetApp Cloud Insights Report (Updated: September 2025).

Buyer's Guide

ManageEngine IT360 vs. NetApp Cloud Insights

September 2025

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Helped 869,771 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine IT360

Ranking in IT Infrastructure Monitoring

76th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Network Monitoring Software (105th), IT Asset Management (37th)

NetApp Cloud Insights

Ranking in IT Infrastructure Monitoring

33rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Migration (11th), Cloud Monitoring Software (22nd)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of ManageEngine IT360 is 0.2%, up from 0.1% compared to the previous year. The mindshare of NetApp Cloud Insights is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
NetApp Cloud Insights	0.4%
ManageEngine IT360	0.2%
Other	99.4%

IT Infrastructure Monitoring

Featured Reviews

Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Punit Waghela

Technical Specialist at Softcell Technologies Limited

Reduces troubleshooting time and improves operational efficiency through a single console

NetApp technology, specifically NetApp Cloud Insights, has significantly impacted the way my customers do business. One customer had multiple components, such as a VMware environment, Cisco switches, NetApp storage, and backup tools. Previously, the customer had to monitor all these tools individually each morning by logging into every console to check for errors or performance issues. It used to take them about 1 or 2 hours, but after we installed NetApp Cloud Insights, the time spent was reduced to just 5 minutes with a single console where they could monitor everything. The customer can integrate their VMware servers, Cisco switches, and storage with NetApp Cloud Insights to quickly identify any problems and resolve issues efficiently, demonstrating a reduction in complexity and monitoring time. The values that NetApp Cloud Insights delivers to my customers are evident in real examples, such as an application team running their application on a single VM connected through a switch and storage. When they experience a performance issue, the VMware team needs to identify the source of the slowness, whether it's from the server, switch, or storage, which requires a time-consuming investigation of each component. Without NetApp Cloud Insights, this process is slow and stressful for both the application team and the VMware team, but with the tool, a single click allows the customer to pinpoint the issue directly, improving response times to performance problems immensely. The evolving cybersecurity landscape and the proliferation of AI highly influence my customers' technology decisions, as having NetApp storage in their environment allows them to detect ransomware attacks effectively. NetApp guarantees data recovery in case of such attacks, and here, NetApp Cloud Insights plays a crucial role; it can identify where a ransomware attack originates, allowing the IT team to respond rapidly, such as disconnecting affected devices to mitigate the damage, especially crucial when multiple users are involved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support is good."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"It is easy to identify and collect information from all of the nodes on the network."

"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."

"NetApp Cloud Insights helps reduce the time spent on problem resolution by up to 50% for my customers, making their operations significantly more efficient and productive, which is a perfect outcome."

"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."

"The solution is easy to deploy."

"NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job."

"The solution is 98 percent stable."

"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."

More NetApp Cloud Insights pros

Cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"We would like to have support for integration with ServiceDesk."

"The product could use more intelligence, automation and general availability of product information."

"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."

"In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex."

"Cloud Insights could offer more detail when we drill down into the Azure environment."

"The support is not very quick."

"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."

"The IP-based monitoring could be added in a future release."

"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."

"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."

More NetApp Cloud Insights cons

Pricing and Cost Advice

Information not available

"The solution is expensive."

"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."

"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."

"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."

"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."

"The solution's pricing is based on the device you purchase and includes support services."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

32%

Computer Software Company

19%

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Midsize Enterprise	5
Large Enterprise	8

Questions from the Community

Ask a question

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What do you like most about NetApp Cloud Insights?

NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should req...

See all answers

What is your experience regarding pricing and costs for NetApp Cloud Insights?

The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about t...

See all answers

What needs improvement with NetApp Cloud Insights?

In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex. Even though I work with NetApp, it still takes time for me to ...

See all answers

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NetApp Cloud Insights

September 2025

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Also Known As

IT360

No data available

Overview

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

NetApp

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Information Not Available

Buyer's Guide

ManageEngine IT360 vs. NetApp Cloud Insights

September 2025

Free Report: ManageEngine IT360 vs. NetApp Cloud Insights

Find out what your peers are saying about ManageEngine IT360 vs. NetApp Cloud Insights and other solutions. Updated: September 2025.

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