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Linx Security vs SUSAN by ServQual-Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Linx Security
Ranking in AI Security
232nd
Average Rating
10.0
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
User Provisioning Software (9th), Identity Management (IM) (20th), Access Management (18th), Non-Human Identity Management (NHIM) (10th), Identity Security and Posture Management (ISPM) (6th), Identity Governance Administration (IGA) (7th)
SUSAN by ServQual-Security
Ranking in AI Security
28th
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
GRC (14th)
 

Mindshare comparison

As of October 2026, in the AI Security category, the mindshare of Linx Security is 0.0%, up from 0.0% compared to the previous year. The mindshare of SUSAN by ServQual-Security is 0.3%. It is calculated based on PeerSpot user engagement data.
AI Security Mindshare Distribution
ProductMindshare (%)
SUSAN by ServQual-Security0.3%
Linx Security0.0%
Other99.7%
AI Security
 

Featured Reviews

reviewer2865900 - PeerSpot reviewer
Senior VP, CISO at a real estate/law firm with 201-500 employees
Identity governance has unified access control and now cuts audit workload across the company
The layer that I hear from my employees the most is pretty recent, I would say, maybe nine or ten months ago. That is the AI assistant, which I mean I am in this industry a long time and I am used to the fact you always need to go and learn query languages and work with professional services to understand pretty basic questions. Today, you can use the platform to run simple text questions. My employees talk about that as a cloud within Linx Security. The ease of use of asking questions and also asking the platform to take action is something that was very new to us. One of the things we were doing with that is automating our user access reviews through a very simple dashboard instead of working on our spreadsheets. That was a big benefit for us in the past year. It helped me reduce man-hours when it comes to analyzing the access. Once we were starting also to implement the user access reviews, that of course, reduced the man-hours. That is the main area at the beginning. I also got much better visibility on the overall posture of my identities, and I am being asked by auditors or cyber insurance reports to provide where we are on users. That gave me a very good place to be with my board and auditors. I would say reducing the work on my team was significant. There was also a point in time in which we were able to reduce the number of licenses that we are using on some applications, which was also a cost reduction. Nowadays, I mentioned the agents part, we are being asked about our controls around that area. Having a tool that can give some value in these areas gives me a lot of confidence and also our leadership that we are deploying agents in a responsible way. What gave them the perfect score, and I have been using other platforms in the past, is the fact that I can use one platform to cover humans, non-humans, and now agents. On the cost side, I feel I am making a good financial decision. On top of that, I would say that they are very quick to provide new features, to respond to our tickets. It seems that at least in the past two to three years, they were providing cutting-edge solutions.
reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
35%
Healthcare Company
12%
Manufacturing Company
12%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Linx Security?
My experience with Linx Security in terms of pricing, setup cost, and licensing has been very good. They are very honest and transparent regarding the contract.
What needs improvement with Linx Security?
Linx Security can be improved by continuing to provide observability and more useful dashboards, which are in development.
What is your primary use case for Linx Security?
My main use case for Linx Security is that it covers every IGA prospect from user access review, access request, user access profile, campaigns, and also governance for agents, end to end, includin...
What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
 

Overview

Find out what your peers are saying about Linx Security vs. SUSAN by ServQual-Security and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.