We performed a comparison between LinkLive and TeamViewer Servicecamp based on real PeerSpot user reviews.Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
Earn 20 points
LinkLive is an advanced communication platform designed to enhance customer engagement and collaboration within organizations. Developed with a focus on security and usability, LinkLive is particularly suitable for sectors like banking, healthcare, and government where secure and efficient communication is paramount.
LinkLive is a valuable tool for communication and collaboration among team members, built to offer a seamless experience across multiple channels allowing connection with colleagues regardless of location. Its user-friendly interface, efficient communication capabilities, and reliable performance make it a good choice for remote teams and businesses with multiple branches.
The platform allows customer service representatives to satisfy customers through their preferred engagement channels, equips IT with a flexible and highly secure system, and gives executives the tools to boost productivity, retention, and analytical capabilities.
IT professionals will appreciate LInkLive's easy integration with existing systems, robust security, and scalability. LinkLive improves operational efficiency and customer satisfaction for business executives by providing data-driven insights for strategic decision-making.
Resolve more support requests faster by enabling servicecamp’s full-featured service desk within TeamViewer’s remote access and control platform.
Keep all communication in one place so support requests, agent notes, and customer conversations are centrally documented.
Initiate remote control connections instantly from within a ticket to access the device in question or collaborate with your team on specific requests to find solutions quicker.
Focus on providing excellent services instead of time-consuming processes with servicecamp’s easy setup.
LinkLive is ranked 10th in Help Desk Software with 9 reviews while TeamViewer Servicecamp is ranked 29th in Help Desk Software. LinkLive is rated 8.8, while TeamViewer Servicecamp is rated 0.0. The top reviewer of LinkLive writes "Provides stability with security, and the reporting helps us improve our processes". On the other hand, LinkLive is most compared with Cisco Webex Contact Center and Genesys Cloud CX, whereas TeamViewer Servicecamp is most compared with Zendesk.
See our list of best Help Desk Software vendors.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.