Earn 20 points
LinkLive is an advanced communication platform designed to enhance customer engagement and collaboration within organizations. Developed with a focus on security and usability, LinkLive is particularly suitable for sectors like banking, healthcare, and government where secure and efficient communication is paramount.
LinkLive is a valuable tool for communication and collaboration among team members, built to offer a seamless experience across multiple channels allowing connection with colleagues regardless of location. Its user-friendly interface, efficient communication capabilities, and reliable performance make it a good choice for remote teams and businesses with multiple branches.
The platform allows customer service representatives to satisfy customers through their preferred engagement channels, equips IT with a flexible and highly secure system, and gives executives the tools to boost productivity, retention, and analytical capabilities.
IT professionals will appreciate LInkLive's easy integration with existing systems, robust security, and scalability. LinkLive improves operational efficiency and customer satisfaction for business executives by providing data-driven insights for strategic decision-making.
This LIVE demo focuses on how NovelVox Agent Desktop can be optimized to your exact business requirements. How to set up different screens for different call types and how to optimize agent performance. Find out about:
Agent Desktop Optimization
Agent Desktop Screen ‘flipping’
3rd Party Application Integration
LinkLive is ranked 4th in Contact Center Platforms with 9 reviews while NovelVox Unified Agent Desktop is ranked 8th in Contact Center Platforms. LinkLive is rated 8.8, while NovelVox Unified Agent Desktop is rated 0.0. The top reviewer of LinkLive writes "Provides stability with security, and the reporting helps us improve our processes". On the other hand, LinkLive is most compared with Cisco Webex Contact Center and Genesys Cloud CX, whereas NovelVox Unified Agent Desktop is most compared with Genesys Cloud CX.
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