LinkLive vs Mavenir Mobile Business Contact comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between LinkLive and Mavenir Mobile Business Contact based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, Cisco and others in Contact Center as a Service (CCaaS).
To learn more, read our detailed Contact Center as a Service (CCaaS) Report (Updated: February 2024).
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Pricing and Cost Advice
  • "We have been very comfortable with the pricing. We are a smaller financial institution so pricing is always a factor. We feel that we are just getting a ton of value for what we are spending."
  • "The pricing is fair."
  • "You definitely get more bang for the money with LinkLive.You can get a more expensive product that does what this one does, and possibly more, but for the cost, it works perfectly with our core system."
  • "In terms of cost, LinkLive was similar to other products. I find it reasonable. Its features, for the cost, were a better deal comparatively speaking."
  • "The pricing is exceptionally competitive, and the value we receive from LinkLive for the cost is a significant advantage."
  • More LinkLive Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The presentation of calls within the applications used to access conference call forwarding is straightforward and user-friendly.
    Top Answer:The pricing is exceptionally competitive, and the value we receive from LinkLive for the cost is a significant advantage.
    Top Answer:The onboarding process could be enhanced by providing comprehensive training to all users, not just administrators. This would ensure that everyone is well-equipped to utilize the features… more »
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    Also Known As
    Revation LinkLive
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    LinkLive is an advanced communication platform designed to enhance customer engagement and collaboration within organizations. Developed with a focus on security and usability, LinkLive is particularly suitable for sectors like banking, healthcare, and government where secure and efficient communication is paramount.

    LinkLive is a valuable tool for communication and collaboration among team members, built to offer a seamless experience across multiple channels allowing connection with colleagues regardless of location. Its user-friendly interface, efficient communication capabilities, and reliable performance make it a good choice for remote teams and businesses with multiple branches.

    • Omni-Channel Communication facilitates seamless interaction across various channels, including voice, video, chat, and email.
    • Secure Messaging offers encrypted messaging capabilities, ensuring data security and regulatory compliance.
    • Real-Time Collaboration enables users to collaborate through tools like screen sharing and co-browsing.
    • Customizable Workflows allows organizations to tailor workflows and communication processes to their specific needs.

    The platform allows customer service representatives to satisfy customers through their preferred engagement channels, equips IT with a flexible and highly secure system, and gives executives the tools to boost productivity, retention, and analytical capabilities.

    IT professionals will appreciate LInkLive's easy integration with existing systems, robust security, and scalability. LinkLive improves operational efficiency and customer satisfaction for business executives by providing data-driven insights for strategic decision-making. 

    Communications Service Providers (CSPs) are under pressure to offer innovative offerings in highly competitive communications services markets. Mavenir is committed to supporting our partners with innovative services to create additional revenue streams, protect their existing customer base, and reduce customer churn.

    Sample Customers
    1. AT&T 2. Verizon 3. T-Mobile 4. Sprint 5. Comcast 6. CenturyLink 7. Vodafone 8. Orange 9. Telefonica 10. BT Group 11. Deutsche Telekom 12. Telstra 13. NTT Communications 14. China Mobile 15. SoftBank 16. SK Telecom 17. Telecom Italia 18. Bell Canada 19. Rogers Communications 20. Telus 21. KDDI 22. Swisscom 23. Telkom Indonesia 24. Singtel 25. Etisalat 26. Ooredoo 27. Turkcell 28. Saudi Telecom Company 29. Telecom Egypt 30. PLDT 31. MTN Group 32. América Móvil
    Vodafone, Sprint, O2, Telcel, Mobilis
    Top Industries
    Financial Services Firm70%
    Healthcare Company10%
    Computer Software Company50%
    Financial Services Firm8%
    Healthcare Company6%
    Real Estate/Law Firm6%
    No Data Available
    Company Size
    Small Business70%
    Midsize Enterprise10%
    Large Enterprise20%
    Small Business57%
    Midsize Enterprise6%
    Large Enterprise37%
    No Data Available
    Buyer's Guide
    Contact Center as a Service (CCaaS)
    February 2024
    Find out what your peers are saying about Genesys, Five9, Cisco and others in Contact Center as a Service (CCaaS). Updated: February 2024.
    757,260 professionals have used our research since 2012.

    LinkLive is ranked 5th in Contact Center as a Service (CCaaS) with 9 reviews while Mavenir Mobile Business Contact is ranked 21st in Contact Center as a Service (CCaaS). LinkLive is rated 8.8, while Mavenir Mobile Business Contact is rated 0.0. The top reviewer of LinkLive writes "Provides stability with security, and the reporting helps us improve our processes". On the other hand, LinkLive is most compared with Cisco Webex Contact Center and Genesys Cloud CX, whereas Mavenir Mobile Business Contact is most compared with .

    See our list of best Contact Center as a Service (CCaaS) vendors.

    We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.