We performed a comparison between Liferay Digital Experience Platform and Salesforce Community Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Adobe, Liferay, Salesforce and others in Digital Experience Platforms (DXP)."I think that it could be interesting to expand the eCommerce capabilities to the B2C sector."
"The web/mobile/portal integration was one of the features that we found most valuable, primarily because it reduced our development time."
"We chose Liferay because it is open-source and that we can make any number of users apply, register into the system and use the system, as opposed to other solutions where the cost is based on user licenses. This is one of the most attractive features."
"Manageability is very good and probably the most valuable part of a tool of this type. There is a little more of a learning curve than you have with a simple tool, but a business user can learn to manage the system as an administrator very easily."
"It allows us to arrange and develop new ideas, then incorporate them into the portal. We can create a one stop information center, so people can access the information from one window."
"The integration capabilities of the product are super easy to use."
"The look and feel and the user interface are great."
"The solution is easy to install."
"What I found most valuable in Salesforce CRM is its reporting feature because it's extensive and it's very accurate. I also like that you can move opportunities by stages. I find that feature very important and very useful because it helps you understand where opportunities get stuck, and at what stage it is currently."
"All the business intelligence included in the tool gives more information about the cycle of the sales stage."
"Social area and capabilities need improvement."
"It could have better built-in integration with a wider variety of extensions out-of-the-box."
"The plugins should be more affordable."
"The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse."
"It could be improved in terms of adding filters to some of the rules. Therefore, you can retain how long a document would need to stay in an archive."
"The integration and configuration need to be simplified."
"The user interface can be improved."
"An area for improvement in Salesforce CRM is that there's still a lot of manual input you need to make. If it could pick up things automatically from an email and auto-populate, that would make the tool better. Another area for improvement is that the Salesforce CRM connector for G-suite does not work effectively."
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Liferay Digital Experience Platform is ranked 2nd in Digital Experience Platforms (DXP) with 44 reviews while Salesforce Community Cloud is ranked 3rd in Digital Experience Platforms (DXP) with 2 reviews. Liferay Digital Experience Platform is rated 8.0, while Salesforce Community Cloud is rated 9.0. The top reviewer of Liferay Digital Experience Platform writes "Offers integration capabilities that are very easy to use". On the other hand, the top reviewer of Salesforce Community Cloud writes "Helps us with sales management of customer life cycles with good business intelligence". Liferay Digital Experience Platform is most compared with Adobe Experience Manager, WordPress, Magnolia CMS, SharePoint and Drupal, whereas Salesforce Community Cloud is most compared with Magnolia CMS and Adobe Experience Cloud.
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We monitor all Digital Experience Platforms (DXP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
