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Liferay Digital Experience Platform vs Salesforce Community Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Liferay Digital Experience ...
Ranking in Digital Experience Platforms (DXP)
3rd
Average Rating
8.0
Number of Reviews
45
Ranking in other categories
Web Content Management (6th), Corporate Portals (Enterprise Information Portals) (3rd), AI Customer Experience Personalization (27th)
Salesforce Community Cloud
Ranking in Digital Experience Platforms (DXP)
7th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Community Platforms (2nd)
 

Mindshare comparison

As of October 2026, in the Digital Experience Platforms (DXP) category, the mindshare of Liferay Digital Experience Platform is 10.1%, down from 13.0% compared to the previous year. The mindshare of Salesforce Community Cloud is 4.5%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Platforms (DXP) Mindshare Distribution
ProductMindshare (%)
Liferay Digital Experience Platform10.1%
Salesforce Community Cloud4.5%
Other85.4%
Digital Experience Platforms (DXP)
 

Featured Reviews

PR
E-Governance Head at Creant Technologies
Optimizing digital presence with customizable design and seamless integration
The main benefits that Liferay Digital Experience Platform brings to the table are numerous. First is rapid application development and many features. Features such as content management and document management make your life easy; workflow management is also present. Workflow can be designed and derived. Form development and everything is very smooth and easy to deliver to the end customer, and you can find many features in one box. You have blogs, wikis, and everything with out-of-box functionality. My experience with actionable insights is positive; they help in refining content strategies. The content creation is helpful. For external content creation, I use headless CMS APIs for Liferay Digital Experience Platform, and headless APIs for content creation are also available. My thoughts on the integration capabilities are that integration is seamless. You have headless APIs where you can integrate seamlessly with any other application such as LDAP or SSO, or you can also integrate with different external systems. You have an SAP connector; everything is available. Liferay Digital Experience Platform's open source flexibility has helped in customizing functionalities for the specific needs of my customers as it is a highly flexible application that can be optimized. My advice for other organizations considering Liferay Digital Experience Platform is that if it's available, we need to improve on the performance, which is currently what we are seeing. Otherwise, earlier Service Builder was acceptable. On a scale of 1-10, I rate Liferay Digital Experience Platform a 9.
Julio Divietro - PeerSpot reviewer
Customer success manger at Peletex
Helps us with sales management of customer life cycles with good business intelligence
Our primary use case for the solution is sales management of customer life cycles. We deploy the solution on cloud The stability and ease of use are valuable. Additionally, the granularity of the tool provides a great experience because of the several variables we can manage during the process.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All the features that are provided by Liferay are very useful, such as Web Content, Document Library and Media, Roles, Permissioning, Resources, Organizations, Users, Sites, Custom Fields, Plugins, and so on."
"I think that it could be interesting to expand the eCommerce capabilities to the B2C sector."
"Liferay is highly scalable and more complex than Drupal."
"Liferay was mainly selected by me due to its collaboration and the digital features that help to make the digital platforms very strong for the customers."
"Architecture is so good that you can fit many organizational structures into Liferay."
"I usually see this platform as a Swiss Army Knife for building new features."
"It allows us to arrange and develop new ideas, then incorporate them into the portal. We can create a one stop information center, so people can access the information from one window."
"All the portlets and widgets are plugins, which provides flexibility to add or modify in multiple ways."
"All the business intelligence included in the tool gives more information about the cycle of the sales stage."
"What I found most valuable in Salesforce CRM is its reporting feature because it's extensive and it's very accurate. I also like that you can move opportunities by stages. I find that feature very important and very useful because it helps you understand where opportunities get stuck, and at what stage it is currently."
 

Cons

"We had a number of issues with stability, but we found solutions from the community or in patches for the enterprise edition."
"There are a lot of possibilities for improvement in several areas."
"Support provided for the Enterprise Edition is really poor."
"The integration and configuration need to be simplified."
"As for now, Liferay DXP was just released, so there are many issues."
"We found it difficult to upload documents. It seemed unnecessarily complex."
"Liferay requires more room to provide ease of use for the content contributors."
"The plugins should be more affordable."
"The support for Salesforce CRM was not very prompt. It took us a lot of time to receive support."
"An area for improvement in Salesforce CRM is that there's still a lot of manual input you need to make. If it could pick up things automatically from an email and auto-populate, that would make the tool better. Another area for improvement is that the Salesforce CRM connector for G-suite does not work effectively."
"The user interface can be improved."
 

Pricing and Cost Advice

"It's an open-source structure. Other costs are for professional services to integrate Liferay to other existing systems."
"Licensing costs can be very expensive."
"The product is neither cheap nor expensive. What Liferay Digital Experience Platform offers at its current price can be considered something that is worth the money."
"Their pricing model should be modified to include per user options instead of just servers/cores, etc."
"It is a bit expensive."
"Pricing for Salesforce CRM is extremely expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
9%
Construction Company
7%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise23
No data available
 

Questions from the Community

What is the best feature of Liferay?
A tricky question because it'd depend on what your focus will be on Liferay as a digital experience platform. I mean, if for me the experience management is the best feature, for someone with diff...
Is Liferay suitable for complete beginners?
A non-developer here, and frankly, a little bit of a tech beginner in general. My company branched out into digital experience a bit later than we should have but picking Liferay as a DXP was one o...
What is Liferay’s capacity for backup?
Yes, I think you can trust the cloud feature of Liferay pretty well. It gives you the option to back up your data as well as restore it and that's pretty vital for any digital experience platform....
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Also Known As

Liferay DXP
No data available
 

Overview

 

Sample Customers

Adidas, Carrefour, Cisco Systems, Danone, Fujitsu, Lufthansa Flight Training, Siemens, Société Générale and the United Nations
Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
Find out what your peers are saying about Liferay Digital Experience Platform vs. Salesforce Community Cloud and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.