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Liferay Digital Experience Platform vs Salesforce Community Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Liferay Digital Experience ...
Ranking in Digital Experience Platforms (DXP)
2nd
Average Rating
8.0
Number of Reviews
44
Ranking in other categories
Web Content Management (4th), Corporate Portals (Enterprise Information Portals) (3rd)
Salesforce Community Cloud
Ranking in Digital Experience Platforms (DXP)
4th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Community Platforms (2nd)
 

Mindshare comparison

As of June 2025, in the Digital Experience Platforms (DXP) category, the mindshare of Liferay Digital Experience Platform is 13.2%, down from 16.7% compared to the previous year. The mindshare of Salesforce Community Cloud is 2.4%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Platforms (DXP)
 

Featured Reviews

Bhavin Panchani - PeerSpot reviewer
Offers integration capabilities that are very easy to use
My company has 20 people who work on the product. I know that my company has around seven customers who use the tool. I recommend the product depending on the use cases of the person who wants to buy it. If your use case is to develop a public site, customer portal, self-service, or intranet, I would say that you should go for the Liferay Digital Experience Platform. If your use cases are related to e-commerce, you need to evaluate your use cases against Liferay Digital Experience Platform, and you can use it if you find it to be a good fit. Otherwise, you should search for other platforms.
Julio Divietro - PeerSpot reviewer
Helps us with sales management of customer life cycles with good business intelligence
Our primary use case for the solution is sales management of customer life cycles. We deploy the solution on cloud The stability and ease of use are valuable. Additionally, the granularity of the tool provides a great experience because of the several variables we can manage during the process.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The web/mobile/portal integration was one of the features that we found most valuable, primarily because it reduced our development time."
"We chose Liferay because it is open-source and that we can make any number of users apply, register into the system and use the system, as opposed to other solutions where the cost is based on user licenses. This is one of the most attractive features."
"I think that it could be interesting to expand the eCommerce capabilities to the B2C sector."
"The integration capabilities of the product are super easy to use."
"The solution is easy to install."
"The look and feel and the user interface are great."
"It allows us to arrange and develop new ideas, then incorporate them into the portal. We can create a one stop information center, so people can access the information from one window."
"Manageability is very good and probably the most valuable part of a tool of this type. There is a little more of a learning curve than you have with a simple tool, but a business user can learn to manage the system as an administrator very easily."
"All the business intelligence included in the tool gives more information about the cycle of the sales stage."
"What I found most valuable in Salesforce CRM is its reporting feature because it's extensive and it's very accurate. I also like that you can move opportunities by stages. I find that feature very important and very useful because it helps you understand where opportunities get stuck, and at what stage it is currently."
 

Cons

"The integration and configuration need to be simplified."
"Social area and capabilities need improvement."
"It could be improved in terms of adding filters to some of the rules. Therefore, you can retain how long a document would need to stay in an archive."
"The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse."
"It could have better built-in integration with a wider variety of extensions out-of-the-box."
"The plugins should be more affordable."
"The user interface can be improved."
"An area for improvement in Salesforce CRM is that there's still a lot of manual input you need to make. If it could pick up things automatically from an email and auto-populate, that would make the tool better. Another area for improvement is that the Salesforce CRM connector for G-suite does not work effectively."
 

Pricing and Cost Advice

"Licensing costs can be very expensive."
"The product is neither cheap nor expensive. What Liferay Digital Experience Platform offers at its current price can be considered something that is worth the money."
"It is a bit expensive."
"It's an open-source structure. Other costs are for professional services to integrate Liferay to other existing systems."
"Their pricing model should be modified to include per user options instead of just servers/cores, etc."
"Pricing for Salesforce CRM is extremely expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
15%
Educational Organization
7%
Manufacturing Company
6%
University
10%
Computer Software Company
10%
Financial Services Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is the best feature of Liferay?
A tricky question because it'd depend on what your focus will be on Liferay as a digital experience platform. I mean, if for me the experience management is the best feature, for someone with diff...
Is Liferay suitable for complete beginners?
A non-developer here, and frankly, a little bit of a tech beginner in general. My company branched out into digital experience a bit later than we should have but picking Liferay as a DXP was one o...
What is Liferay’s capacity for backup?
Yes, I think you can trust the cloud feature of Liferay pretty well. It gives you the option to back up your data as well as restore it and that's pretty vital for any digital experience platform....
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Also Known As

Liferay DXP
No data available
 

Overview

 

Sample Customers

Adidas, Carrefour, Cisco Systems, Danone, Fujitsu, Lufthansa Flight Training, Siemens, Société Générale and the United Nations
Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
Find out what your peers are saying about Liferay Digital Experience Platform vs. Salesforce Community Cloud and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.