LeadSquared vs Salesforce Essentials comparison

LeadSquared
Read 4 LeadSquared reviews
  • 709 Views
  • 455 Comparison Views
80% willing to recommend
Salesforce Essentials
Read 9 Salesforce Essentials reviews
  • 33 Views
  • 21 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between LeadSquared and Salesforce Essentials based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed LeadSquared vs. Salesforce Essentials Report (Updated: May 2024).
Buyer's Guide
LeadSquared vs. Salesforce Essentials
May 2024
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Helped 787,779 peers since 2012
 

Categories and Ranking

LeadSquared
Ranking in CRM
28th
Average Rating
7.6
Number of Reviews
4
Ranking in other categories
Marketing Automation (8th)
Salesforce Essentials
Ranking in CRM
25th
Average Rating
8.0
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Jan 10, 2023
Reliable and offers helpful technical support but is expensive
It's an ERP for us to manage the planning of our people and to organize all our sales, invoices, planning, holidays, and everything like that. However, it's not for big firms; it's confidential products for small companies The product helped us to follow our invoicing and helped us to follow…
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AT
Mar 15, 2024
We could easily prepare for customer visits, streamline the process, and provide accurate information for better negotiations
We focus on managing requirements of the customer data by recording it accurate, sanitized, and easily accessible for future retrieval. Since we work in a B2B environment, we mainly deal with basic customer data such as complaints, contact information, specific needs, customer profiles, and…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of LeadSquared is the customization."
"The most valuable feature of LeadSquared is an easy-to-understand user interface."
"The initial setup is very easy."
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"In terms of features, the cloud-based solution and easy deployment are standout elements that have made a difference."
"The solution is very scalable and flexible. It can be customized as per the business need."
"I've found the product's basic AI functionalities, such as predictive analytics and workflow automation useful for optimizing processes and improving productivity."
"Salesforce makes tracking every product and customer activity easy, enabling managers to monitor their products, such as key products and their peak performance."
"Salesforce Essentials is a reliable and powerful application."
"The product is stable."
"Salesforce provides the best they have with the current version. Most of the features we need are already there, and it's very easy to use."
"I can download the data to Excel, create tables, and do whatever I want. I am very comfortable with the tool's mobile application. Its main benefit is transparency because I can share it with representatives."
More Salesforce Essentials pros
 

Cons

"The solution's report section is not very capable and could be improved."
"The notifications and workflow management can be improved in LeadSquared."
"The solution’s UI could be more user-friendly."
"The solution can get quite expensive, especially as you add more users."
"The solution's UI is not user-friendly."
"Improvements in connectivity issues, especially for the online version, would enhance the user experience for the product."
"The solution could be cheaper."
"The product's reporting area has certain shortcomings, making it an area where improvements are required."
"Salesforce Essentials does not contain domain-specific solutions."
"Integrating Salesforce with SAP, considering our business relies heavily on SAP for ERP, has been quite challenging due to the intricate product configurations. Unlike standard products like computers with a few options, our products have hundreds of configurable options, making the integration complex. If such integration were possible, it would have been easier to understand the unique nature of our industry and the limited number of customers who buy steel products, unlike consumer electronics."
"Less integration would be better. It should work independently."
"When we use mixed languages, it can be uncomfortable because there seems to be no consideration for right-to-left speakers. It feels like these tools were developed by people who only speak left-to-right languages and didn't consider other language types' needs."
More Salesforce Essentials cons
 

Pricing and Cost Advice

"The license is paid yearly, and it is about 30 euros per month per user."
"I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost."
"LeadSquared is not as costly as other CRM solutions."
"We have an annual renewable license for LeadSquared."
"The pricing is on the higher side, especially with additional costs for professional services like consultants."
"The tool is moderately priced."
"Salesforce Essentials is quite expensive, almost 10 out of 10. I don't have the exact cost, but we found it to be very expensive based on our budget constraints."
"There is a need to make yearly payments towards the licensing costs attached to the solution."
"I rate Salesforce Essentials' pricing an eight out of ten."
"It's a perpetual license, and the subscription can be expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
10%
Media Company
10%
Real Estate/Law Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about LeadSquared?
The most valuable feature of LeadSquared is the customization.
See all answers
What is your experience regarding pricing and costs for LeadSquared?
Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.
See all answers
What needs improvement with LeadSquared?
The solution’s UI could be more user-friendly.
See all answers
What do you like most about Salesforce Essentials?
Salesforce provides the best they have with the current version. Most of the features we need are already there, and it's very easy to use.
See all answers
What is your experience regarding pricing and costs for Salesforce Essentials?
It's a perpetual license, and the subscription can be expensive.
See all answers
What needs improvement with Salesforce Essentials?
Salesforce Essentials is not a very straightforward application when it comes to testing and automating. We are finding it a little difficult to automate the application. The solution's UI is not u...
See all answers
 

Comparisons

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Salesforce Marketing Cloud vs LeadSquared Logo
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More LeadSquared Competitors
No data available
 

Product Reports

Buyer's Guide
CRM
June 2024
LeadSquared reportDownload LeadSquared product report
Buyer's Guide
CRM
June 2024
Salesforce Essentials reportDownload Salesforce Essentials product report
 

Learn More

LeadSquared
Salesforce
 

Overview

LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page. It lets you :- 1. Automate lead capture from all sources 2. Run email, SMS and drip marketing campaigns 3. Prioritize amongst leads using quality and engagement scoring 4. Track lead activity on your website, landing pages, emails and calls, and 5. Access deep analytics about your sales and marketing activities. It is best fit for businesses in the Education, Real Estate, Financial Services, Health & Wellness, Travel & Hospitality, and Software sectors.

Automatically pull data from your email, calendar, spreadsheets, multiple support channels, and more to get a single, 360° view of every customer and your whole business.
Our simple setup assistant will have you streamlining sales and answering customer questions in just minutes. And become an Essentials pro with our easy in-app tutorials.
Trailhead is the fun way to learn all about CRM, sales, service, or any other topic—from easy overviews to in-depth, nitty-gritty details.

 

Sample Customers

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,
Information Not Available
Buyer's Guide
LeadSquared vs. Salesforce Essentials
May 2024
Free Report: LeadSquared vs. Salesforce Essentials
Find out what your peers are saying about LeadSquared vs. Salesforce Essentials and other solutions. Updated: May 2024.
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