No more typing reviews! Try our Samantha, our new voice AI agent.

LeadSquared vs NoPaperForms comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LeadSquared
Ranking in CRM
24th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
Marketing Automation (7th)
NoPaperForms
Ranking in CRM
39th
Average Rating
7.0
Reviews Sentiment
5.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the CRM category, the mindshare of LeadSquared is 0.8%, up from 0.8% compared to the previous year. The mindshare of NoPaperForms is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
LeadSquared0.8%
NoPaperForms0.4%
Other98.8%
CRM
 

Featured Reviews

Shakti Anand - PeerSpot reviewer
Senior Manager- Admissions at Sector 125
Automation has transformed admissions follow-up and now drives higher lead-to-fee conversions
LeadSquared can be improved on various parameters. The platform should onboard various other vendors, such as a voice bot, which is a crucial requirement in the current market. LeadSquared is currently in the development phase of a voice bot, which is essential for connecting with prospective leads in a short duration. Improving the Converse feature, which is currently complex, will impact costing; however, if Converse is implemented, there would be no need to associate with other life or chatbots. Converse would suffice the requirement for voice and chatbots, and the voice AI could also replace the voice bot currently sought in the market. Regarding reporting, it has become easier with the new UI platform, but the reporting section can still be improved by providing an easier view for the analytics section. The current setup is slightly complex for a normal sales user to access and understand reports pulled from LeadSquared. The analytics section needs improvement, and there are filters that also require work. Triggering the number of leads that have not been connected after multiple dialing attempts requires multiple combinations through advanced filter options to pull out that data, which is complex for sales users. Certain tabs based on customer requirements and customization should become more accessible for the calling team to help them achieve connected call goals.
reviewer2209905 - PeerSpot reviewer
Senior Director Category Management at a educational organization with 5,001-10,000 employees
End-to-end sales calling solution for us but dashboard is not very intuitive
The dashboard is not very intuitive. You need to store the number of dials made on a particular lead, then the number of dials after it connects, and then the number of conversions. We typically move all this data to our database and build dashboards on top of that. Our in-house central logistics team builds dashboards on top of NoPaperForms data, which are more intuitive and help us make better decisions. NoPaperForms doesn't track lead activity in the detail we expect. In future, I would want NoPaperForms to store the number of dials we're making on a particular lead. A lot of lead activity details should be there as part of the lead activity dashboard. Storing all the details related to lead activity would definitely help them build better dashboards. I would ideally want them to work on their automation. The team has to manually put filters on the lead activity or stages and then manually push leads into a campaign where counsellors are calling or receiving calls. LeadSquared (LSQ) provides a feature where you can put all of these automations. Based on lead activity, you can put a lot of these automations, and then the campaign will be automatically assigned. It will reduce a lot of manual effort.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LeadSquared has positively impacted my organization by facilitating smooth communication and lead management, for which I am very grateful."
"The most valuable feature of LeadSquared is the customization."
"LeadSquared has created a positive impact on the organization as it has increased sales and customer engagement."
"The most valuable feature of LeadSquared is an easy-to-understand user interface."
"Since switching from Google Sheets to LeadSquared, I have seen significant outcomes; once we moved to LeadSquared, we have visibility, we understand which salesperson has how many leads and what the conversion rate is, we can measure all these things in LeadSquared, and this improved our decision-making, with the conversion rate increasing by about 30 to 35% after moving to LeadSquared."
"The initial setup is very easy."
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"LeadSquared provides an overall platform that significantly helps reach candidates through phone calls and follow up with them, thereby raising ROI for customers."
"The feature we like most is Campaign Dial-in, which allows us to churn through 5,000 to 10,000 leads without agents having to dial manually."
 

Cons

"The solution’s UI could be more user-friendly."
"LeadSquared can be improved on various parameters."
"The solution can get quite expensive, especially as you add more users."
"The notifications and workflow management can be improved in LeadSquared."
"I would suggest improving LeadSquared by enhancing the website part of it."
"LeadSquared has areas for improvement; it has good features, but we could work more on the automation part, such as building workflows."
"The solution's report section is not very capable and could be improved."
"I would ideally want them to work on their automation. The team has to manually put filters on the lead activity or stages and then manually push leads into a campaign where counsellors are calling or receiving calls."
 

Pricing and Cost Advice

"LeadSquared is not as costly as other CRM solutions."
"We have an annual renewable license for LeadSquared."
"The license is paid yearly, and it is about 30 euros per month per user."
"I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost."
"I would rate the pricing a four out of ten, with one being cheap and ten being expensive. It is on the cheaper side."
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
900,196 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
23%
Construction Company
16%
Outsourcing Company
10%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise16
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for LeadSquared?
The pricing and setup cost were challenging to negotiate; LeadSquared provided high pricing but this was managed through negotiation. However, the basic problem with LeadSquared is that they tend t...
What needs improvement with LeadSquared?
LeadSquared can be improved on various parameters. The platform should onboard various other vendors, such as a voice bot, which is a crucial requirement in the current market. LeadSquared is curre...
What is your primary use case for LeadSquared?
LeadSquared is utilized to capture leads and call on the data for lead to form conversion. When a prospective candidate searches for courses at one of the Amity University campuses on the website, ...
What is your experience regarding pricing and costs for NoPaperForms?
I would rate the pricing a four out of ten, with one being cheap and ten being expensive. It is on the cheaper side. There is a variable component depending on your lead volume. NoPaperForms versus...
What needs improvement with NoPaperForms?
The dashboard is not very intuitive. You need to store the number of dials made on a particular lead, then the number of dials after it connects, and then the number of conversions. We typically mo...
What is your primary use case for NoPaperForms?
We use NoPaperForms as a sales CRM for all the leads, calling, and everything. It's a complete end-to-end sales calling solution for us. All our agents work on that tool, and all the leads are in N...
 

Comparisons

 

Overview

 

Sample Customers

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,
Information Not Available
Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM. Updated: May 2026.
900,196 professionals have used our research since 2012.