We performed a comparison between LastPass and Sumo Logic Observability based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in AIOps."The initial setup for this process is straightforward and extremely easy. It just works."
"One feature that is really important to us is the ability to create secure notes."
"The shared folders is an important feature. It's the primary feature we use. Also, the ability for LastPass to autofill and hide the passwords, so we don't have to keep changing passwords every time a person leaves, is valuable."
"Scalability is fine, no issues with that, especially now that they have added different user-level permissions. That has made it a lot easier to delegate out certain features to have other people do."
"Off-boarding of people is easy without changing shared account passwords."
"It's improved security; we don't have to worry about people storing password loosely and secure them."
"The most valuable feature for me is being able to pair applications and user permissions."
"It's always hard to put a value on return on investment. You avoid one breach and it's paid for a million times over. We got a penetration test company internally, just to see how secure our network is, and there happened to be one bit of software that had been overlooked by an external company that managed it. It hadn't been upgraded so that managed to get them into the network. They would've been able to access through the test thing a file that we had previously. If that was a real-life scenario they would have been able to get into our network and get full access to our organization's passwords. If they did get in, they would have gotten access to the cloud. The ROI we see is that we are completely secured compared to what we had previously where there was a vulnerability."
"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."
"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."
"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."
"The product is easy to learn."
"I have not seen any stability issues in the product."
"The management through the plugin is poor. It consumes tons of client resources especially as an administrator."
"LastPass has a problem syncing the passwords to all of the users."
"I would like to be able to reduce the log out time of the session."
"The ability to set up an account expiration limit/date would be very useful."
"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."
"It is not super feature laden. It does not stand out versus the competition."
"Our biggest issue over the years was around the stability of the LDAP sync to AD."
"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."
"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."
"Fine-grained data can be quite frustrating to work with and should be made easier."
"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."
"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."
Earn 20 points
LastPass is ranked 26th in AIOps while Sumo Logic Observability is ranked 12th in AIOps with 5 reviews. LastPass is rated 7.4, while Sumo Logic Observability is rated 8.0. The top reviewer of LastPass writes "Straightforward to set up, good support, intuitive to use, and offers good value for the cost". On the other hand, the top reviewer of Sumo Logic Observability writes "Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools". LastPass is most compared with Azure Key Vault, BeyondTrust Password Safe, HashiCorp Vault, Keeper and CyberArk Enterprise Password Vault, whereas Sumo Logic Observability is most compared with Dynatrace, New Relic, Prometheus and Chronosphere.
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