

Find out in this report how the two AI Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Time saved is a relevant metric; it used to take us a week, but now it takes us only a day.
I have seen a return on investment with Kong Konnect, as it helps manage security very well, allows for faster API deployments saving developer time, and reduces salary costs with better uptime and minimal downtime, thus preventing potential business loss.
I have seen the scalability of being able to manage 80 to 100-plus teams with a small team of about three or four people.
SentinelOne Singularity AI SIEM has reduced our response time to true positive alerts by approximately forty percent through automation.
At the moment, I feel the pricing is a little bit on the higher side, but the tool is positioned in a place where risk is very high, and we do not want to take chances, so we are prepared to pay the premium.
The effect of SentinelOne Singularity AI SIEM on our customers' SOC efficiency in investigating alerts and responding to incidents is significant.
Technical support from Proofpoint was absolutely excellent.
When I raise an incident or a support ticket, it gets answered in four hours.
They offer twenty-four-hour support with SLA-based response times.
SentinelOne Singularity AI SIEM has AI-based technical support available.
Based on my experience with the technical support of SentinelOne Singularity AI SIEM, I would rate them a ten.
In rating the technical support for SentinelOne, it depends on whether we are discussing EDR or SentinelOne Singularity AI SIEM.
The platform is fully scalable, providing various ways to manage data planes or runtimes.
Kong Konnect's scalability is very high, handles growth well, and since it is a stateless gateway, it scales easily in Kubernetes using horizontal scaling.
Kong Konnect is the control plane, and there is the ability to add more teams and more control planes based on the number of teams you have onboarding.
With any AI adoption, the end goal should be more governance and data security and safety.
The performance depends on the configuration.
It is scalable, and we can increase the compute size. It can scale. There are no challenges.
It was very fast, and we did not experience any interruptions.
Kong Konnect is very stable with no issues regarding reliability in my experience.
I've seen them run at major scale in large companies across the whole of Europe.
When it comes to stability, I would give SentinelOne Singularity AI SIEM a nine.
In terms of performance stability, I have never had any crashes, downtimes, or performance issues.
Even the data lake feature they have, in terms of keeping all the logs intact, those log searches are extremely fast on SentinelOne Singularity AI SIEM, even though the data is very high.
The licensing model could be simplified, especially in how they charge and track usage.
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers.
Token integration presents challenges and has implementation complexities that need addressing.
The adoption rate will be less compared to other products, as this can be a time-taken process because all my data needs to be offloaded and the system needs to understand my existing alerts, logs, and other things.
The interface flickers frequently, and sometimes it does not load properly.
Whenever OT security comes into the picture, the customers do not allow us to integrate their OT devices on a cloud. It should be available on-premises because the OT SIEM market, in the India market for instance, is something around a four to eight billion dollar market.
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
I wouldn't say that the setup cost is much more compared to using any other product.
While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.
I find SentinelOne's pricing to be reasonable and competitive.
The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
When I mention scalability, it means that when we experience peak traffic, Kong made it easy for us to scale and spawn new machines.
The security features of Kong Konnect have helped my team mainly by allowing us to use auth and JWT for applications needing external identity provider authentications, such as LDAP or other authentication providers that need to be connected to back-end applications.
We finally have visibility into things that were never visible before.
It employs a combination of AI and ML to check for viruses or any other malicious processes, including fileless attacks.
The AI-driven threat detection capabilities improve our overall security posture.
| Product | Mindshare (%) |
|---|---|
| SentinelOne Singularity AI SIEM | 1.2% |
| Kong Konnect | 0.6% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
Kong Konnect facilitates efficient management and integration of APIs, providing a streamlined experience for developers to manage their services with high scalability.
Kong Konnect is a comprehensive platform tailored for API development and management. It offers an intuitive interface that simplifies the process of connecting, managing, and securing APIs. Organizations benefit from its scalable architecture, ensuring it meets diverse operational demands and optimizes service delivery, supporting a robust API ecosystem that aligns with modern development practices.
What are the key features of Kong Konnect?In tech industries, Kong Konnect is often implemented to advance cloud-native applications by enhancing API connectivity and security. Financial services utilize it to ensure compliance and secure data sharing. Telecommunications deploy it to handle high data throughput efficiently.
SentinelOne Singularity AI SIEM offers comprehensive security information and incident management designed to enhance threat detection, response, and investigation capabilities within enterprise environments.
SentinelOne Singularity AI SIEM is known for its robust capabilities in the realm of cybersecurity, providing organizations with an advanced tool to combat modern threats. The platform integrates machine learning and artificial intelligence to automate threat identification and streamline incident response processes. Its intuitive interface allows teams to manage security events efficiently, ensuring rapid reaction to potential vulnerabilities. As a scalable tool, it adapts to evolving security demands, providing valuable insights to safeguard critical business operations.
What are the important features of SentinelOne Singularity AI SIEM?In industries such as finance and healthcare, implementation of SentinelOne Singularity AI SIEM often means tailored solutions to protect sensitive data, meeting regulatory compliance. These sectors appreciate its capability to provide detailed insights and reduce the risk of data breaches, thus preserving stakeholder trust.
We monitor all AI Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.