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Keap vs Odoo comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Keap
Ranking in CRM
59th
Average Rating
7.0
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Odoo
Ranking in CRM
15th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
ERP (14th)
 

Mindshare comparison

As of October 2026, in the CRM category, the mindshare of Keap is 0.5%, up from 0.4% compared to the previous year. The mindshare of Odoo is 1.4%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Odoo1.4%
Keap0.5%
Other98.1%
CRM
 

Featured Reviews

it_user370497 - PeerSpot reviewer
Director of Operations at Armada Cloud
The marketing and sales automation aspects of Infusionsoft have proved very useful.
The marketing and sales automation aspects of Infusionsoft have proved very useful; now we're able to see exactly where our leads and conversions are coming from, and which campaigns are actually working We have a much better understanding of which campaigns are most effective and can adapt…
ThomasPetrou - PeerSpot reviewer
Consultant at Mazi4u
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 19, it appears they are aware and have begun addressing some of these concerns.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can be used for recruiting, e-marketing, and information marketing, and is excellent if you already have a following or database and are looking to systemetize, integrate, and orchestrate communication to your clients."
"The marketing and sales automation aspects of Infusionsoft have proved very useful; now we're able to see exactly where our leads and conversions are coming from, and which campaigns are actually working."
"We are currently implementing this tool and have high hopes for how it will drive drive lead generation and management."
"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."
"We like how the solution is integrated."
"It is a comprehensive tool containing a lot of applications integrated together by nature. It is easy to use and has a nice interface that is easy to learn and teach your employees."
"Odoo's setup phase is easy."
"It is scalable, and because it is on cloud, we can have as many users as we want."
"We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features."
"Odoo is highly scalable."
"It is a stable platform."
 

Cons

"Fluent email campaign and shopping experience design. Even for the tech savvy, it takes a very logical mind to storyboard out the scenarios and to program it on the back-end."
"Would love to see the option to create required fields on the contact records."
"The CRM area isn't exactly robust, which isn't a problem for us as we pair Infusionsoft with vTiger to handle our CRM and sales/marketing automation needs."
"The reporting and the interface could definitely be better."
"Odoo could be better integrated with our warehouse management system."
"The sales model is not the best, and it lacks certain features."
"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."
"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."
"They could add more features and details regarding the business details and some extra modules for business features."
"The tool needs to improve its scalability."
"The solution should improve its performance."
 

Pricing and Cost Advice

Information not available
"Odoo is an open-source tool. I don't have to pay for it."
"The cost is expensive but cheaper than some other competitors."
"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."
"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."
"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."
"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."
"The solution's licensing costs are low compared to its competitors."
"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Comms Service Provider
10%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise6
 

Questions from the Community

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What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
What is your primary use case for Odoo?
As a customer, I use Odoo for various purposes in my company, ranging from accounting to sales. I use it as accounting software, CRM, and sales software. I also host my website on it and manage pro...
 

Comparisons

 

Also Known As

Infusionsoft
No data available
 

Overview

 

Sample Customers

Titin, Cleancorp Cleaning Service, LeftFoot Coaching Academy, Salon Success Strategies, Roeder Studios, Mint Social, Optibike, Select Photo-Graphics, Mosquito Squad of Greater DC, The Rocket Company, Blue Chip Athletic, Burleson Orthodontics, Presidential Pools, Blue Cow Creative Design & Production, Ptex Group
Information Not Available
Find out what your peers are saying about Keap vs. Odoo and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.