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Kaspersky Next MXDR Optimum vs ThreatLocker Cyber Hero MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Users praised significant cost savings, improved cybersecurity, efficient threat detection, ease of deployment, and high return on investment with Kaspersky TOTAL Security.
Sentiment score
8.0
ThreatLocker Cyber Hero MDR boosts ROI by enhancing security, reducing threats, and increasing client revenue with proactive measures.
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
President & Chief Executive Officer at OneconnectionIT
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
Support engineer at Strikeworks Media
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
 

Customer Service

Sentiment score
4.7
Kaspersky TOTAL Security support is satisfactory but hindered by slow responses in Pakistan due to no local team.
Sentiment score
9.1
ThreatLocker Cyber Hero MDR's customer service is praised for its quick, responsive, and knowledgeable support team, fostering high satisfaction.
The senior team at ThreatLocker is also very accessible in case we need any help.
CTO at FutureRange
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
Manager and co founder at Integrita Systems
The ThreatLocker team has been fantastic, assisting us at every step.
Support engineer at Strikeworks Media
 

Scalability Issues

Sentiment score
4.3
Kaspersky TOTAL Security for Business is scalable, integrates easily, performs stably, and offers customizable, centralized control for diverse environments.
Sentiment score
9.0
ThreatLocker Cyber Hero MDR is highly scalable, quick to implement, and effortlessly handles extensive user and device growth.
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
President & Chief Executive Officer at OneconnectionIT
Scalability is great; I would rate it a ten out of ten.
Support engineer at Strikeworks Media
It scales with you.
 

Stability Issues

Sentiment score
7.9
Kaspersky TOTAL Security for Business is praised for its stability, efficiency, and reliable protection, offering consistent and dependable operation.
Sentiment score
8.8
ThreatLocker Cyber Hero MDR is highly reliable, with users praising its stability and prompt threat resolution despite occasional training issues.
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
Manager and co founder at Integrita Systems
I would rate it around nine out of ten.
Support engineer at Strikeworks Media
 

Room For Improvement

Older endpoints and support services have performance and security issues, lacking 24/7 support and clear deployment processes.
Desirable features include integration, affordability, EDR improvements, better training, communication, patch management, third-party API support, and granular control.
Sometimes when we leave it to our clients to deploy themselves, they normally call us and ask us to come and resolve the issue.
Director at Calidad Systems Limited
The errors in security management always appear, and I cannot remove them.
General Manager at water company benisuef
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
President & Chief Executive Officer at OneconnectionIT
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
CTO at FutureRange
 

Setup Cost

<p>Kaspersky TOTAL Security for Business provides comprehensive enterprise protection with robust features, but it can be resource-intensive.</p>
ThreatLocker Cyber Hero MDR is seen as competitively priced, offering good value, especially for larger companies, with flexible options.
I think the product's price is not expensive.
General Manager at water company benisuef
Pricing is a bit high, with a minimum of 50 devices.
It manager at a construction company with 11-50 employees
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
CTO at FutureRange
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
Technology Consultant at a consultancy with 1-10 employees
 

Valuable Features

Kaspersky TOTAL Security excels in real-time threat protection with user-friendly features, centralized management, and AI-enhanced ransomware detection.
ThreatLocker Cyber Hero MDR enhances security with application ringfencing, quick incident responses, and 24/7 monitoring, boosting trust and productivity.
You can deploy it from the server to the end users, and you are able to manage and monitor each and every endpoint, including how it behaves and what things are coming in through a certain endpoint.
Director at Calidad Systems Limited
Kaspersky TOTAL Security for Business's anti-malware feature has a positive effect.
General Manager at water company benisuef
We've seen an 80% to 90% improvement in remediation.
Support engineer at Strikeworks Media
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
Technology Consultant at a consultancy with 1-10 employees
 

Categories and Ranking

Kaspersky Next MXDR Optimum
Ranking in Managed Detection and Response (MDR)
27th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
Endpoint Protection Platform (EPP) (41st), Extended Detection and Response (XDR) (37th)
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Managed Detection and Response (MDR) category, the mindshare of Kaspersky Next MXDR Optimum is 0.1%. The mindshare of ThreatLocker Cyber Hero MDR is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
ThreatLocker Cyber Hero MDR1.2%
Kaspersky Next MXDR Optimum0.1%
Other98.7%
Managed Detection and Response (MDR)
 

Featured Reviews

HM
General Manager at water company benisuef
Centralized protection has improved malware defense and simplifies on‑premises deployment
What I like in Kaspersky TOTAL Security for Business is that I tried the deployment on only the endpoint with no EDR, and it is easy to use. Kaspersky TOTAL Security for Business's anti-malware feature has a positive effect. Centralized security management in Kaspersky TOTAL Security for Business is good, but many errors appear in the software management.
Andres Plaza - PeerSpot reviewer
President & Chief Executive Officer at OneconnectionIT
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Comms Service Provider
13%
Construction Company
11%
Manufacturing Company
10%
University
13%
Comms Service Provider
12%
Computer Software Company
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
 

Questions from the Community

What needs improvement with Kaspersky TOTAL Security for Business?
The logs should be improved. The response time could be enhanced. To make Kaspersky TOTAL Security for Business closer to a perfect score, I would prefer it to be more user-friendly. Sometimes when...
What is your primary use case for Kaspersky TOTAL Security for Business?
I still work with Kaspersky TOTAL Security for Business. I use Kaspersky TOTAL Security for Business and another product.
What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
 

Overview

Find out what your peers are saying about Kaspersky Next MXDR Optimum vs. ThreatLocker Cyber Hero MDR and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.