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Kaspersky Endpoint Detection and Response Expert vs Kaspersky Endpoint Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.5
Kaspersky Endpoint offers positive ROI, especially for medium-sized businesses, enhancing data security and client confidence.
Sentiment score
6.1
Kaspersky Endpoint Security Cloud offers reasonable pricing and savings but may require supplementary solutions for complete protection.
 

Customer Service

Sentiment score
5.6
Kaspersky support varies in effectiveness; premium support offers faster response, while others face delays and prefer local assistance.
Sentiment score
4.7
Kaspersky Endpoint Security Cloud's customer service is mixed, praised for initial help but criticized for slow responses and limited access.
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
I haven't used technical support from Kaspersky extensively, but I can rate it as good, around eight out of ten.
Kaspersky supports us; when we and the analyst with Kaspersky grade it, we are almost prepared to respond to our questions with my team.
They should start offering sessions if there's some critical error occurring, even if someone has to pay for the support.
 

Scalability Issues

Sentiment score
6.7
Kaspersky Endpoint Detection and Response Expert is scalable, supporting various enterprise sizes with potential third-party integrations for high availability.
Sentiment score
6.2
Kaspersky Endpoint Security Cloud is highly scalable, supporting growth from a few to hundreds of users, with room for process improvement.
If you assign a device to a user in Kaspersky Endpoint Security Cloud, you cannot reassign it to another user.
 

Stability Issues

Sentiment score
6.1
Kaspersky Endpoint Detection and Response Expert is highly rated for its stability and reliable protection despite minor console issues.
Sentiment score
7.5
Kaspersky Endpoint Security Cloud is stable and effective in malware detection, though some users report occasional update issues.
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
Stability issues are not complex due to the easy Quadrigia method in the console.
 

Room For Improvement

Kaspersky EDR Expert requires UI improvement, better cloud integration, resource efficiency, wider OS support, and more affordable pricing.
Kaspersky Endpoint Security Cloud requires enhancements in stability, scalability, feature expansion, usability, support, and advanced threat detection.
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
It should include zero-time protection.
If a customer suddenly experiences an issue on the website while the console is under maintenance, it becomes impossible to provide or allow access through the cloud console.
Recently, there was a company which was attacked by phishing emails, and out of 10, it was only blocking three emails.
 

Setup Cost

Kaspersky EDR Expert is competitively priced for medium to large enterprises but may be costly for smaller companies.
Kaspersky Endpoint Security Cloud is a cost-effective, flexible, industry-standard enterprise solution with transparent annual pricing and no hidden costs.
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
The pricing is nominal when we compare it with other solutions.
 

Valuable Features

Kaspersky Endpoint Detection and Response Expert provides advanced threat detection, strong protection, and affordability, ideal for financial institutions.
Kaspersky Endpoint Security Cloud offers comprehensive protection with advanced features, Microsoft 365 integration, and reliable performance.
It detects most antiviruses and identifies viruses that other antivirus solutions don't detect.
Almost all our clients use the Patch Management, vulnerability, and integration feature.
The product is strong enough and capable of handling the type of detections as protection and security.
Endpoint Detection and Response functionality includes root cause analysis and device isolation.
Kaspersky Endpoint Security Cloud is one of the best, very effective software because of its vulnerability assessment and threat assessments.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
23rd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
49
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Security...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
Ransomware Protection (8th)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Kaspersky Endpoint Detection and Response Expert is 1.5%, up from 0.9% compared to the previous year. The mindshare of Kaspersky Endpoint Security Cloud is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Kaspersky Endpoint Detection and Response Expert1.5%
Kaspersky Endpoint Security Cloud0.6%
Other97.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Kamran Bhatti - PeerSpot reviewer
Has provided reliable detection and fast response while supporting hybrid deployment
Kaspersky Endpoint Detection and Response Expert serves as an effective virus detection solution. It detects viruses and has more extensive virus coverage than other antivirus solutions The features I appreciate most about this solution are its good response time, speed, and reliability. It…
Zunair Aftab - PeerSpot reviewer
Security features excel while management tools face challenges
Kaspersky Endpoint Security Cloud has proven to be a robust and comprehensive solution for endpoint protection. So far, no major negative features have been observed. However, email security integration with Microsoft 365 has room for improvement. In a recent real-world incident, a company received 10 phishing emails, of which only three were blocked by the system. Enhancing detection accuracy to block 7 or more would significantly improve trust and effectiveness. With the on-premises version, there's a known issue where assigning a device to a new group results in it being auto-assigned back to the previous group. Fixing this bug would greatly streamline device management. Additionally, in the cloud version, once a device is assigned to a user, it cannot be reassigned without deleting the user or the device entirely. It would be far more user-friendly if the platform allowed simple reassignment or de-assignment, returning the device to an "unassigned" state. As for automated behavioral analysis, while current functionality is based on machine learning, upgrading to true AI-powered detection could bring substantial improvements. Ideally, the system should proactively flag potential threats, and offer administrators the option to either allow or block applications based on intelligent risk analysis
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Educational Organization
8%
Financial Services Firm
8%
Manufacturing Company
7%
Manufacturing Company
19%
Computer Software Company
13%
Comms Service Provider
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response Expert?
The integration with our hypervisor is quite smooth, especially within the Kaspersky Enterprise environment. We have many virtual machines, and the integration is helpful.
What needs improvement with Kaspersky Endpoint Detection and Response Expert?
The remote installation can be improved, or it should include zero-time protection.
What do you like most about KasperskyEndpoint Security Cloud?
The product works perfectly to prevent malware in our organization.
What needs improvement with KasperskyEndpoint Security Cloud?
Recent upgrades have occurred, but some customers question why certain options are disabled. Previously these options were functional. Changes occur without notification or updates from the Kaspers...
 

Also Known As

Kaspersky EDR
No data available
 

Overview

 

Sample Customers

Ferrari, Insolar, Tael, Republic of Serbia
Information Not Available
Find out what your peers are saying about Kaspersky Endpoint Detection and Response Expert vs. Kaspersky Endpoint Security Cloud and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.