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Kaseya IT Center vs Pandora FMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya IT Center
Ranking in Server Monitoring
20th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Pandora FMS
Ranking in Server Monitoring
17th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
Network Monitoring Software (42nd), IT Infrastructure Monitoring (42nd), Log Management (37th), Cloud Monitoring Software (28th)
 

Mindshare comparison

As of June 2025, in the Server Monitoring category, the mindshare of Kaseya IT Center is 0.3%, up from 0.3% compared to the previous year. The mindshare of Pandora FMS is 1.2%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

ShaheenKapery - PeerSpot reviewer
Improved our IT efficiency and problem resolution capabilities but MDM integration needs improvement
A lot of it is the ability to tell me what the problem is, even if it's a hardware or software error. The diagnosis is really nice, and it's enough for my technician to arrive with the right parts to fix it the first time. We don't need that extra truck roll. The fact that it can tell us which part to take with us, the most likely part that we need to replace, is a huge benefit. From an internal IT perspective, the integrations are really easy. Most of them can be done by even a tier-one technician. It's very straightforward: you click where it tells you to click, you do what it tells you to do, and it works.
Gabriel Glusgold - PeerSpot reviewer
Personalized metrics; simplicity of data
My primary use case for Pandora is monitoring This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's technical support is good."
"The stability is good. Our systems have been up for over two years without any stability issues."
"It is a product that is very easy to learn."
"The monitoring system within this solution is very good. It is easy to use and navigate, and makes issue alarms easily viewable."
"It provides us with proactive monitoring and is very easy to configure and maintain."
"The network monitoring and configuration within this solution is very good."
"Pandora FMS provides us with a general report (graphical) about all of the connected devices, which helps with planning new stations and tracking them."
"I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."
"It allows me to quickly see the status of all of my printers, switches, computers, and virtual machines to determine if any system has fallen."
"We are able to control our business with this all-in-one monitoring tool."
"It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. There is a long list of different ones from Nagios. You can just use them, and within seconds, you get yourself a check that is monitoring whatever you need. It is really flexible. I guess that's why they call it Pandora Flexible Monitoring System (FMS). It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. Our network guy just recently asked about a particular protocol to monitor the bandwidth on the network, which is not a common protocol. When I looked it up, and I found that they cover it. It is very mature for a not-so-known product."
 

Cons

"At times, there is degradation in performance."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"I would like to see MDM integration improved."
"In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."
"When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."
"Third-party integration should be improved for some commonly used products."
"We would like the real-time monitoring of an interface to be improved within this solution."
"I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest Control."
"Improvements are needed for server and network discovery, including service-based discovery."
"It would be helpful to include the generation of reports for times that the network was out of service."
"Pandora FMS is relatively new, and the interface with the older version crashes at times. We have several different operating systems, such as Linux and Windows, and Pandora does not run as well in these."
 

Pricing and Cost Advice

"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
"Pricing is okay and negotiable."
"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."
"In terms of money, the Enterprise version is the cheapest that I have found after a market study."
"Growing the solution or migrating to the Enterprise version is easy, and various plans are available."
"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."
"They are very competitive on the pricing side. That's one reason why my manager keeps using it."
"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."
"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."
"The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Financial Services Firm
9%
Media Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Kaseya IT Center?
The solution's technical support is good.
What needs improvement with Kaseya IT Center?
I would like to see MDM integration improved. It seems strange that it's not included. It's difficult to manage company phones without it. Many employees use company phones for work, even for tasks...
What is your primary use case for Kaseya IT Center?
So, it's much bigger than just server monitoring. We can plan the deployment, handle it, and roll it back, and it can automatically roll it out. We can do it in the sandbox to see if there are any ...
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Comparisons

No data available
 

Also Known As

IT Center
No data available
 

Overview

 

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes
Find out what your peers are saying about Kaseya IT Center vs. Pandora FMS and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.