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Jamf Protect vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Jamf Protect offers affordable pricing, quick updates, and central management, but some users prefer CrowdStrike for better security.
Sentiment score
3.7
WatchGuard EPDR optimizes operations, reduces costs, enhances security, and provides efficient endpoint management, especially valued in Latin America and schools.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
IT Manager at Redeemer Baptist School
 

Customer Service

Sentiment score
8.8
Jamf Protect's support is praised for efficiency and responsiveness but needs improvement in response time and regional enhancements.
Sentiment score
6.2
WatchGuard EPDR's customer service is praised for knowledge and resolution speed, but some experience inefficiencies and availability issues.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Solution Architect at Simvicitsolutions
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
Section Head, Information Technology at a transportation company with 201-500 employees
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
Citrix Solutions Architect at Digital Generation
 

Scalability Issues

Sentiment score
9.5
Jamf Protect is highly praised for its scalability and performance in rapidly growing enterprises with numerous Mac devices.
Sentiment score
7.6
WatchGuard EPDR offers excellent scalability and integration, efficiently supporting diverse users across platforms, particularly small to medium businesses.
WatchGuard EPDR is very competitive regarding its scalability.
Citrix Solutions Architect at Digital Generation
 

Stability Issues

Sentiment score
9.5
Jamf Protect is praised for its strong, continuous stability and reliability, with users rating it highly for performance.
Sentiment score
8.3
WatchGuard EPDR and Panda Security Adaptive Defense are stable, with high user satisfaction, minor update issues, and effective malware detection.
WatchGuard EPDR is a very stable solution and is not resource intensive.
Citrix Solutions Architect at Digital Generation
It is very stable with no hanging problems.
Solution Architect at Simvicitsolutions
The stability is approximately a seven to eight out of ten.
IT System Support Administrator at a non-profit with 501-1,000 employees
 

Room For Improvement

Jamf Protect requires enhancements in pricing, integration, platform support, automation, and user training for improved efficiency and functionality.
WatchGuard EPDR needs improved integration, data protection, intuitive administration, DNS security, stability, deployment, reporting, and lower processor load.
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
IT System Support Administrator at a non-profit with 501-1,000 employees
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
Citrix Solutions Architect at Digital Generation
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
Solution Architect at Simvicitsolutions
 

Setup Cost

Jamf Protect is seen as a mid-to-high-cost solution, with varied opinions on its licensing model and additional fees.
WatchGuard EPDR offers flexible subscription pricing that's seen as reasonable, with advanced features justifying higher costs.
It is worth the money and provides good return on investment.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
Section Head, Information Technology at a transportation company with 201-500 employees
The pricing is slightly high, but the product quality justifies it.
Solution Architect at Simvicitsolutions
 

Valuable Features

Jamf Protect offers seamless Mac OS updates, data protection, threat detection, and zero-touch integration with AI-driven security management.
WatchGuard EPDR simplifies threat detection and enhances IT productivity with advanced search, real-time insights, and robust endpoint protection.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
Solution Architect at Simvicitsolutions
The software deployment is also a key aspect of the solution.
Citrix Solutions Architect at Digital Generation
It prevents issues with Trojans and encryption Trojans, providing efficiency in network oversight.
 

Categories and Ranking

Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
9
Ranking in other categories
AI Customer Experience Personalization (20th)
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Endpoint Detection and Response (EDR) (13th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Jamf Protect is 1.0%, up from 0.7% compared to the previous year. The mindshare of WatchGuard EPDR is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
WatchGuard EPDR2.1%
Jamf Protect1.0%
Other96.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

KP
Solutions Engineer at Standard Chartered Bank
Along with a good interface, the tool offers great technical support team
The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch. If Jamf Protect offers support immediately and ensures to offer zero-day support, then it can be an achievement. In the future release of the product, I would want the tool to have a little bit of account-related capabilities. If a firewall gets enabled in an account, the information from such enablement would eventually solve the purpose of the administrators in terms of how they can use the solution to manage the accounts.
NJ
Section Head, Information Technology at a transportation company with 201-500 employees
Using cloud-based console for software inventory management and email alerts
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus solutions. I appreciate reporting, but it could be better with monthly reporting or auto-generated monthly reports.
report
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Top Industries

By visitors reading reviews
Computer Software Company
16%
University
13%
Financial Services Firm
7%
Comms Service Provider
6%
Computer Software Company
13%
Comms Service Provider
11%
Manufacturing Company
7%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support. On a scale from one to ten, where one is cheap and ten is expensive, I rate the s...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What needs improvement with WatchGuard EPDR?
I would not be able to say what areas of WatchGuard EPDR have improved, as I do not work with the product myself so much anymore. I just used to assist with installation and deployment, especially ...
 

Also Known As

No data available
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

Information Not Available
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about Jamf Protect vs. WatchGuard EPDR and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.