Ivanti Neurons Patch for Intune vs Quest KACE Systems Management Appliance (SMA) comparison

Ivanti and Quest Software are both solutions in the Patch Management category. Ivanti is ranked #13 with an average rating of 7.3, while Quest Software is ranked #12. Ivanti holds a 1.6% mindshare in PM, compared to Quest Software’s 5.0% mindshare. Additionally, 100% of Ivanti users are willing to recommend the solution, compared to 95% of Quest Software users who would recommend it.

Ivanti Neurons Patch for In...

Read 11 Ivanti Neurons Patch for Intune reviews

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100% willing to recommend

Quest KACE Systems Manageme...

Read 38 Quest KACE Systems Management Appliance (SMA) reviews

1,632 Views
327 Comparison Views

95% willing to recommend

Ivanti Neurons Patch for In...

Quest KACE Systems Manageme...

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Executive SummaryUpdated on Jun 15, 2025

Quest KACE Systems Management Appliance (SMA) and Ivanti Neurons Patch for Intune compete in the endpoint management and patch management space. Quest KACE seems to have a slight edge due to its integration with third-party tools and comprehensive asset management capabilities.

Features: Quest KACE Systems Management Appliance offers robust endpoint management, asset management, and extensive deployment options. Users find its integration with third-party tools like Bomgar and ServiceNow particularly valuable, adding flexibility in automating tasks. Ivanti Neurons Patch for Intune provides strong patch management capabilities across a wide range of third-party applications. Users appreciate its inventory list feature, effective reporting, and ease of patch deployment, particularly within SCCM environments.

Room for Improvement: Quest KACE users desire improvements in scalability and simplification of the interface for more technical tasks. They also express a need for enhanced patch management and reporting features, alongside better application updates. Ivanti Neurons Patch for Intune users seek better stability, scalability, and improved integration with cloud solutions. Enhanced reporting and more helpful documentation in troubleshooting patching issues are additional areas identified for improvement.

Ease of Deployment and Customer Service: Quest KACE is primarily deployed on-premises with occasional cloud use, and its customer service is highly commended for its responsive and knowledgeable support. Ivanti Neurons Patch for Intune shares similar deployment settings with robust technical support. Both offer effective support services, though KACE users consistently emphasize their high responsiveness and personal satisfaction with the support team.

Pricing and ROI: Quest KACE Systems Management Appliance offers value for money with flexible licensing based on the number of devices and is considered reasonably priced for large environments. It provides significant ROI through time savings and productivity boosts. Ivanti Neurons Patch for Intune, while more expensive, justifies its cost with comprehensive features, offering pricing options based on integration needs. Both solutions are seen as worthwhile investments, generating substantial ROI through time and efficiency improvements.

To learn more, read our detailed Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA) Report (Updated: June 2025).

Buyer's Guide

Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Neurons Patch for In...

Ranking in Patch Management

13th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest KACE Systems Manageme...

Ranking in Patch Management

12th

Average Rating

8.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Client Desktop Management (12th), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (17th), Unified Endpoint Management (UEM) (18th)

Mindshare comparison

As of June 2025, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 1.6%, down from 3.8% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 5.0%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management

Featured Reviews

DddGgggg

Information Technology System Engineer at DRÄXLMAIER Group

Allows us to set maintenance windows and deliver patches

We can set a maintenance window and push the patch. I prefer writing scripts, doing software deployment, pushing it, and distributing applications in servers for the corner of the whole location. We download patches from Ivanti, and it collaborates with more than 700 products. For third-party applications, we download the patches, set a role in our environment, and push it using the maintenance window time and activation date. For software deployment, we receive the service request to install and prepare scripts and then push it in many locations according and relevant to the service request for each location. The group or collection devices are affected by the policy.

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Scott Tweed

Windows Engineer at a tech services company with 5,001-10,000 employees

Low maintenance, reliable, and easy to create packages

I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Ivanti Patch's most valuable features are the patch module and the package distribution."

"We use the solution for security patching of Windows devices."

"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."

"Both in terms of features and operations, this is a good solution."

"The most valuable features are device management and support for upgrading applications."

"It is very easy to use, as well as extremely efficient and accurate."

"We can set a maintenance window and push the patch."

"The technical support from Ivanti is good."

More Ivanti Neurons Patch for Intune pros

"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."

"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."

"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."

"This solution makes it easy to control assets and upgrade all types of software."

"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."

"We can get the majority of what we need with this product and do not have to spend money on something else."

"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."

"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."

More Quest KACE Systems Management Appliance (SMA) pros

Cons

"Ivanti Patch could be improved with better integration with other cloud solutions."

"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."

"The reports have to show the compliance level of the patching, which Ivanti does not provide."

"I would like to have better support for the application."

"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."

"The product's support and configuration need to improve. It needs to be more scalable."

"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."

"There are times when there is an update that causes some issues. These issues should be sorted out before the release."

More Ivanti Neurons Patch for Intune cons

"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."

"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."

"The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option."

"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."

"Scalability is my primary concern right now."

"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."

"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."

"The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."

More Quest KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"The solution is affordable."

"The license can get expensive if you have a lot of nodes."

"The solution is expensive compared to other products."

"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."

"We are also saving on the licensing fee, compared to other endpoint management solutions."

"n terms of pricing and licensing, my advice is that you need to assess what you need and then look at what they offer. It's easy to get caught up in the things that you want, but don't really need."

"We buy consulting fees from Software Factory, then we pay extra for it."

"The pricing is great. It's billed annually and it's very reasonable."

"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."

"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."

"The pricing and licensing are good. It's worth it."

More Quest KACE Systems Management Appliance (SMA) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Government

14%

Healthcare Company

Financial Services Firm

Computer Software Company

10%

Government

10%

University

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Ivanti Patch for Windows?

We use the solution for security patching of Windows devices.

See all answers

What needs improvement with Ivanti Patch for Windows?

In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...

See all answers

What advice do you have for others considering Ivanti Patch for Windows?

The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...

See all answers

What is your experience regarding pricing and costs for Quest KACE Systems Management?

The pricing is in the middle range of the market, not too expensive but not the cheapest either.

See all answers

What needs improvement with Quest KACE Systems Management?

The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option.

See all answers

What is your primary use case for Quest KACE Systems Management?

The main use cases for Quest KACE Systems Management Appliance are touch management, software and hardware inventory, and software delivery.

See all answers

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ManageEngine Patch Manager Plus vs Ivanti Neurons Patch for Intune

Compared 15% of the time

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Compared 34% of the time

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Compared 25% of the time

Red Hat Ansible Automation Platform vs Quest KACE Systems Management Appliance (SMA)

Compared 10% of the time

BigFix vs Quest KACE Systems Management Appliance (SMA)

Compared 7% of the time

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Compared 6% of the time

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Product Reports

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Patch Management

June 2025

Download Ivanti Neurons Patch for Intune product report

Buyer's Guide

Quest KACE Systems Management Appliance (SMA)

May 2025

Quest KACE Systems Management Appliance (SMA) report

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Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows

Dell KACE Systems Management

Overview

Better protect against threats that stem from vulnerabilities in third-party applications.

Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

Ivanti

Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.

Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.

What are Quest KACE SMA's key features?

Asset Management: Streamline the organization and tracking of physical and virtual assets.
Remote Access: Integrates with Bomgar for secure, remote troubleshooting and management.
Software Distribution: Deploy applications across devices efficiently without physical intervention.
Centralized Endpoint Management: Manage endpoints from a centralized console to ensure compliance and optimization.
Automated Patch Management: Schedule and deploy patches to maintain system security and performance.
Help Desk: Integrated ticketing system for tracking and resolving user issues.
Scripting and Reporting: Enhance administrative tasks through automated scripts and detailed reports.

What benefits should users consider?

Improved Productivity: Reduces manual interference with automated deployments and updates.
Labor Savings: Minimizes labor requirements with efficient remote management tools.
Integrated Reporting: Provides actionable insights through comprehensive reports to optimize IT operation.
User-Friendly Interface: Boosts effectiveness due to its intuitive, easy-to-navigate design.

Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.

Quest Software

Sample Customers

Presbyterian Church

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Buyer's Guide

Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)

June 2025

Free Report: Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)

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