Infraon IMS vs Microsoft Configuration Manager comparison

EverestIMS and Microsoft are both solutions in the Server Monitoring category. EverestIMS is ranked #30, while Microsoft is ranked #7 with an average rating of 8.0. EverestIMS holds a 0.3% mindshare in SM, compared to Microsoft’s 5.3% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 90% of Microsoft users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

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15 Comparison Views

100% willing to recommend

Microsoft Configuration Man...

Read 81 Microsoft Configuration Manager reviews

1,884 Views
135 Comparison Views

90% willing to recommend

Infraon IMS

Microsoft Configuration Man...

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Executive SummaryUpdated on Jun 15, 2025

Microsoft Configuration Manager and Infraon IMS offer solutions in the IT management sector. Microsoft Configuration Manager is often seen as having the upper hand due to its extensive feature set and reliability.

Features: Microsoft Configuration Manager is recognized for its powerful software deployment, automatic patch management, compliance reporting, and a central console that facilitates streamlined system control. Infraon IMS, on the other hand, is noted for its real-time monitoring capabilities, easy customization, role-based dashboards, and workflow automation that provide an effective experience in asset and network management.

Room for Improvement: Microsoft Configuration Manager users seek improved performance, better PowerShell integration, enhanced WSUS capabilities, and a more user-friendly interface. They also call for seamless cloud integration and more accurate compliance reporting. Infraon IMS could improve its reporting capabilities and introduce AI predictive features. Enhanced documentation and SaaS support are also desired, along with better integration with ticketing systems.

Ease of Deployment and Customer Service: Both Microsoft Configuration Manager and Infraon IMS support varied deployment environments, favoring on-premises setups. Support experiences vary; Microsoft Configuration Manager is praised for its proficient but occasionally slow support, while Infraon IMS offers good technical support and comprehensive online documentation. Both solutions benefit from extensive community resources for troubleshooting.

Pricing and ROI: Microsoft Configuration Manager is noted for its high licensing costs, especially for larger enterprises requiring multiple licenses, but its comprehensive features justify the expense due to operational efficiency and security returns. Infraon IMS provides a more flexible and cost-effective pricing model, allowing users to pay for only relevant features, which enhances ROI and caters to businesses of various scales, from small operations to large enterprises.

To learn more, read our detailed Infraon IMS vs. Microsoft Configuration Manager Report (Updated: June 2025).

Buyer's Guide

Infraon IMS vs. Microsoft Configuration Manager

June 2025

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Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Server Monitoring

30th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (87th), IT Infrastructure Monitoring (59th), Cloud Monitoring Software (46th)

Microsoft Configuration Man...

Ranking in Server Monitoring

7th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Configuration Management (4th), Patch Management (1st)

Mindshare comparison

As of July 2025, in the Server Monitoring category, the mindshare of Infraon IMS is 0.3%, down from 0.4% compared to the previous year. The mindshare of Microsoft Configuration Manager is 5.3%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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MikeNelson2

IT Infrastructure Coordinator at NSW Government

Deployment recovery works well but requires configuration improvements

While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"The backup, restore, and comparison features are all good."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"The feature that I like the most and the best part is the customization."

"I have found the solution to be scalable. We have around 50,000 users using the solution."

"The solution is stable."

"This solution helps us by automating the patching of our system."

"It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer."

"The product is useful for patch management."

"With the right administrator, application deployment can do wonders."

"Patching is very effective and reporting is very good."

"The most valuable feature of Microsoft Endpoint Configuration Manager is the availability of being able to manage the Microsoft estate. It handles many areas, such as asset management and tracking."

More Microsoft Configuration Manager pros

Cons

"Email support is a bit slow. Once you drop an email, it takes time."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data."

"It is not easy to get good technical support, especially at level one."

"In terms of scalability, I believe there's room for improvement. While SCCM is capable of handling our current needs effectively, scalability could be enhanced to accommodate future growth and larger deployments."

"Management of Linux devices could be improved."

"There is no asset management package included."

"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."

"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."

"The time the solution takes for updating systems could be quicker. For example, the system information status is not updating as it should. Additionally, the database synchronization querying is slow and could be improved."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"I think that the pricing for this solution is reasonable and varies by number of devices."

"The pricing is reasonable, given the features that they provide."

"Licensing is calculated on a per-user basis."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."

"Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing."

"The price of SCCM depends on the size of the organization. The price is competitive."

"We have to pay for a license."

"Presently, I am using a free trial version."

"There is an annual license needed to use the solution."

"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."

"Its price is okay because it is part of our licensing."

More Microsoft Configuration Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Construction Company

13%

Real Estate/Law Firm

12%

Computer Software Company

12%

Financial Services Firm

12%

Computer Software Company

10%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...

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How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

See all answers

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...

See all answers

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Compared 33% of the time

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Compared 8% of the time

BigFix vs Microsoft Configuration Manager

Compared 5% of the time

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Product Reports

Buyer's Guide

Infraon IMS

June 2025

Download Infraon IMS product report

Buyer's Guide

Microsoft Configuration Manager

June 2025

Download Microsoft Configuration Manager product report

Also Known As

Everest IMS

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )

Overview

Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.

Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.

What are Infraon IMS's key features?

Stable Performance: Ensures reliability and efficiency in monitoring and management tasks.
Ease of Customization: Allows adjustments to meet specific requirements.
Real-Time Dashboards: Enhances usability for non-technical users through intuitive interfaces.
Role-Based Access: Facilitates secure, controlled management.
Integration Capabilities: Streamlines operations with various platforms.
Alerting Mechanisms: Improves incident response with timely notifications.
Workflow Automation: Simplifies and accelerates routine processes.
Graphical User Interface: Increases user-friendliness and insight accessibility.

What benefits or ROI can users expect?

Automated Processes: Reduces manual effort, increasing efficiency.
Network Insights: Provides detailed data for proactive management.
Comprehensive Reporting: Delivers valuable information for decision-making.
Enhanced Security: Manages firewalls and links to ensure robust security.

Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.

EverestIMS

Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

Microsoft

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

Buyer's Guide

Infraon IMS vs. Microsoft Configuration Manager

June 2025

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