We performed a comparison between Infraon IMS and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."The feature that I like the most and the best part is the customization."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The backup, restore, and comparison features are all good."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"Provides great insight into the functionalities of the data scope."
"It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops."
"Technical support was helpful and responsive."
"The solution doesn't require any maintenance from our end because it is a cloud-based solution and Microsoft takes care of everything."
"The most valuable feature of Microsoft Endpoint Configuration Manager is the availability of being able to manage the Microsoft estate. It handles many areas, such as asset management and tracking."
"What's valuable is the basic management of the systems, being able to control who can access the systems."
"This solution captures all the devices in our infrastructure."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"Email support is a bit slow. Once you drop an email, it takes time."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated."
"SCCM can improve on third-party application support."
"Microsoft Endpoint Configuration Manager could improve the integration."
"They need to improve the support for the Mac operating system."
"The deployment process is lengthy and should be quicker to complete."
"I'm looking for a single solution for all discovery needs. It fulfills about 40% of the requirements, and I'd like to see the other 60% so that I don't have to keep doing this."
"There is no asset management package included."
"The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the feature sets that you want. It should pull down all the latest binaries. Once that is all there, it should have a discovery tool which goes out and discovers the assets within an enterprise. If the server, workstation, and applications are all coming from the same vendor, why not have the vendor do this work for us and automate it as much as it possibly can?"
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Infraon IMS is ranked 26th in Server Monitoring while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. Infraon IMS is rated 8.4, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". Infraon IMS is most compared with Zabbix and Equinix IBX SmartView, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and Tanium.
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