Find out what your peers are saying about Salesforce, Qualtrics, Genesys and others in Customer Experience Management.
| Product | Market Share (%) |
|---|---|
| IBM Watson Real-Time Personalization | 1.6% |
| Vivantio | 0.5% |
| Other | 97.9% |
Watson Real-Time Personalization helps digital marketers improve customer experience and makes personalization easier by learning through each interaction and delivering the right content to each visitor in the context of their previous interactions with the brand.
Our service management solutions empower your teams through rapid and easy configuration, enabling effortless operations which means you can focus on elevating your customers experience for a future-ready business.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
