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IBM Trusteer vs SHIELD comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Trusteer
Ranking in Fraud Detection and Prevention
11th
Average Rating
9.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SHIELD
Ranking in Fraud Detection and Prevention
12th
Average Rating
3.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Fraud Detection and Prevention category, the mindshare of IBM Trusteer is 2.9%, down from 4.0% compared to the previous year. The mindshare of SHIELD is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention
 

Featured Reviews

PW
The features were pretty straightforward
I do not know why it was conflicting with my system. I sent a report to Trusteer hoping they could solve the issue and I get my system back as soon as possible without any more conflicts after the Windows updates. It seems to me if It conflicts with Windows that they should deactivate the issues or (even worse) delete them at our expense. I would like them to make it as user-friendly as possible. Simplicity is what we need. Load and go. Also, a help button that we hopefully never use would be nice.
reviewer2561490 - PeerSpot reviewer
Effective fraud prevention but expensive
We are using SHIELD as the end user for our gaming platform to prevent fraud with our gamers Earlier, there were multiple instances of security issues, like fraud where users were playing with each other and using multiple accounts to redeem cashbacks. Fraud prevention has helped us reduce these…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features were pretty straightforward. I just used them as I went along with very little interference all the years that I have used it."
"We find the device fingerprinting feature valuable."
 

Cons

"After a Windows update, it started acting up. It blocked several programs. It became inactive after the Windows update and I had to remove Trusteer, allowing my computer to go back to its norm."
"I would like them to make it as user-friendly as possible. Simplicity is what we need. Load and go."
"It is a costly solution since they charge based on MAU."
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Top Industries

By visitors reading reviews
Financial Services Firm
45%
Computer Software Company
15%
Manufacturing Company
9%
Insurance Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for SHIELD?
The solution is too expensive. On a scale of one to ten, I would rate it nine or ten in terms of cost.
What needs improvement with SHIELD?
It is a costly solution since they charge based on MAU. We want to optimize the cost for our platform, and the high cost is the only problem we have with SHIELD.
What is your primary use case for SHIELD?
We are using SHIELD as the end user for our gaming platform to prevent fraud with our gamers.
 

Comparisons

 

Overview

 

Sample Customers

Banco Satander
Information Not Available
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