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IBM Managed Security Services vs Symantec Cyber Security Services [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Managed Security Services
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Managed Security Services Providers (MSSP) (4th)
Symantec Cyber Security Ser...
Average Rating
7.8
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SL
Helps improve cybersecurity with comprehensive reporting and analytics
While IBM Managed Security Services have proven to be highly effective, one area that could be improved is the user interface and overall user experience. Although the software's functionality is robust, a more intuitive and user-friendly interface would enhance the efficiency of security operations and reduce the learning curve for new users. Additionally, in the next release, it would be beneficial to include more automated response capabilities. Integration with AI-driven automation and orchestration tools could help streamline incident response processes further, allowing for faster and more precise remediation actions. Moreover, incorporating enhanced threat intelligence feeds and machine learning algorithms to bolster the system's ability to detect emerging threats would be a valuable addition. These improvements would further solidify the software's position as a top-tier managed security service, providing organizations with even greater protection against ever-evolving cyber threats.
reviewer1042635 - PeerSpot reviewer
Easy to use with a good user interface and excellent management capabilities
The solution is very easy to use. It's not very complicated. It's easy to control our users and to block users from accessing the internet, for example. I'm able to easily manage my internet's bandwidth. The firewall is fantastic. It's one of the most valuable aspects of the solution. The initial setup is pretty easy. The solution has good integration capabilities. There's the opportunity to do a seminar with the company, in order for users to help better understand the solution. The user interface is quite good. Everything is easy to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Collaborating with IBM's experts has fine-tuned our security processes and incident response capabilities."
"The solution offers good device control."
"This product has a feature-rich environment that fill the needs of those looking for antivirus but it is more than just a solution for antivirus and cybersecurity services."
"The most valuable features are the firewall and the IPS."
"The solution is very easy to use. It's not very complicated."
"The technical aspects and the features of this product are all good."
"The most valuable feature is the management portal."
 

Cons

"While IBM Managed Security Services have proven to be highly effective, one area that could be improved is the user interface and overall user experience."
"The stability of the solution could use a lot of improvement. It was our biggest concern."
"This solution needs to improve with respect to zero-day attack response."
"The solution needs to improve its reporting functionality. That's lacking right now. They need to change the layout or make it more functional."
"The reporting has fallen behind competing products and needs to be updated to meet or beat the competition."
"As far as new ransomware and the next-generation malware is concerned, Symantec is not quite up to the mark."
"Technical support is the one thing about this solution that is not good."
 

Pricing and Cost Advice

Information not available
"Currently, we are paying about $3,000-$4,000 yearly. I don't believe there are costs above the standard licensing fee."
"The list price is approximately $50 USD annually per user."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Managed Security Services?
Collaborating with IBM's experts has fine-tuned our security processes and incident response capabilities.
What is your experience regarding pricing and costs for IBM Managed Security Services?
When considering the setup cost, pricing, and licensing of IBM Managed Security Services, it is advisable to consult with IBM directly or engage with their sales representatives. The cost and prici...
What needs improvement with IBM Managed Security Services?
While IBM Managed Security Services have proven to be highly effective, one area that could be improved is the user interface and overall user experience. Although the software's functionality is r...
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Overview

 

Sample Customers

Carnegie Mellon University, Bridgevine, immixGroup, Apptimate AB, WeCloud AB, DSB Consulting, Zumidian, Australian Government Department of Defence, Factor-y S.r.l., Logicalis US, Refresco Gerber
BayWa, Carrington Holding Company, Citizens Business Bank, Englewood Hospital and Medical Center, FBL Financial, Molina Healthcare Inc., Pgi, Sealed Air, TSO cloud
Find out what your peers are saying about Check Point Software Technologies, Secureworks, Ace Cloud Hosting and others in Managed Security Services Providers (MSSP). Updated: January 2025.
860,825 professionals have used our research since 2012.