IBM Managed Security Services vs Symantec Cyber Security Services [EOL] comparison

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Executive Summary

We performed a comparison between IBM Managed Security Services and Symantec Cyber Security Services [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Secureworks, Check Point Software Technologies, Ace Cloud Hosting and others in Managed Security Services.
To learn more, read our detailed Managed Security Services Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Collaborating with IBM's experts has fine-tuned our security processes and incident response capabilities."

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"The solution offers good device control.""The solution is very easy to use. It's not very complicated.""The most valuable feature is the management portal.""This product has a feature-rich environment that fill the needs of those looking for antivirus but it is more than just a solution for antivirus and cybersecurity services.""The technical aspects and the features of this product are all good.""The most valuable features are the firewall and the IPS."

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Cons
"While IBM Managed Security Services have proven to be highly effective, one area that could be improved is the user interface and overall user experience."

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"As far as new ransomware and the next-generation malware is concerned, Symantec is not quite up to the mark.""The solution needs to improve its reporting functionality. That's lacking right now. They need to change the layout or make it more functional.""The reporting has fallen behind competing products and needs to be updated to meet or beat the competition.""Technical support is the one thing about this solution that is not good.""This solution needs to improve with respect to zero-day attack response.""The stability of the solution could use a lot of improvement. It was our biggest concern."

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Pricing and Cost Advice
Information Not Available
  • "The list price is approximately $50 USD annually per user."
  • "Currently, we are paying about $3,000-$4,000 yearly. I don't believe there are costs above the standard licensing fee."
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    Questions from the Community
    Top Answer:Collaborating with IBM's experts has fine-tuned our security processes and incident response capabilities.
    Top Answer:When considering the setup cost, pricing, and licensing of IBM Managed Security Services, it is advisable to consult with IBM directly or engage with their sales representatives. The cost and pricing… more »
    Top Answer:While IBM Managed Security Services have proven to be highly effective, one area that could be improved is the user interface and overall user experience. Although the software's functionality is… more »
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    Ranking
    Views
    183
    Comparisons
    125
    Reviews
    1
    Average Words per Review
    1,093
    Rating
    9.0
    Unranked
    In Managed Security Services
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    Overview
    Today's rapidly evolving threat landscape demands smarter and more responsive managed security services. IBM Managed Security Services offer the industry-leading tools, technology and expertise to help secure your information assets around the clock, often at a fraction of the cost of in-house security resources. IBM Security Operations Center Portal, a single window into your entire security world, is included in every managed security service.

    Technology alone may not stop advanced threats. You need security experts on hand to interpret and prioritize the critical events that need action. Your designated and highly specialized, in-region security analysts are available 24x7 to act as an extension of your team, continuously monitoring and hunting for advanced threats. Our analysts are some of the best-trained security experts in the world and they leverage state of the art technologies and global threat intelligence to minimize the business impact of cyber attacks. Detect, assess, and respond to attacks faster with Symantec Cyber Security Services.

    Sample Customers
    Carnegie Mellon University, Bridgevine, immixGroup, Apptimate AB, WeCloud AB, DSB Consulting, Zumidian, Australian Government Department of Defence, Factor-y S.r.l., Logicalis US, Refresco Gerber
    BayWa, Carrington Holding Company, Citizens Business Bank, Englewood Hospital and Medical Center, FBL Financial, Molina Healthcare Inc., Pgi, Sealed Air, TSO cloud
    Company Size
    No Data Available
    REVIEWERS
    Small Business14%
    Midsize Enterprise57%
    Large Enterprise29%
    Buyer's Guide
    Managed Security Services
    April 2024
    Find out what your peers are saying about Secureworks, Check Point Software Technologies, Ace Cloud Hosting and others in Managed Security Services. Updated: April 2024.
    768,740 professionals have used our research since 2012.

    IBM Managed Security Services is ranked 6th in Managed Security Services with 1 review while Symantec Cyber Security Services [EOL] doesn't meet the minimum requirements to be ranked in Managed Security Services. IBM Managed Security Services is rated 9.0, while Symantec Cyber Security Services [EOL] is rated 7.8. The top reviewer of IBM Managed Security Services writes "Helps improve cybersecurity with comprehensive reporting and analytics". On the other hand, the top reviewer of Symantec Cyber Security Services [EOL] writes "Mature, stable, and reduces threats.Symantec Managed Security Services has been relatively easy to deploy and operate. Symantec's support is knowledgeable at the lowest tier and responsive". IBM Managed Security Services is most compared with Secureworks Taegis ManagedXDR, whereas Symantec Cyber Security Services [EOL] is most compared with .

    See our list of best Managed Security Services vendors.

    We monitor all Managed Security Services reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.