

Find out in this report how the two AI Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It provides a single pane of glass from which I can see what is happening with all the servers in my infrastructure, which saves time.
It made a notable difference from when we were almost blind to being able to respond to calls immediately.
If we have a monitoring tool, we can save our transactions and see the performance of the application using MTTR and MTTD.
By catching issues early, Rapid7 InsightCloudSec helps us prevent costly breaches or regulatory fines; for example, automating patching and misconfiguration audits can save thousands in operational overhead.
It provides a good security posture and helps handle misconfigurations and day-to-day remediations.
I can confirm money and time savings with Rapid7 InsightCloudSec, as we can scan the entire IP range simultaneously instead of manually checking each asset for vulnerabilities.
They are very slow to respond and integrate new features.
IBM support for Instana is responsive and helpful.
We did have experiences where a significant issue arose during implementation, often involving compatibility problems with JavaScript libraries used by IBM Instana Observability.
On a scale of 1 to 10, the customer support would be rated a 10, as responses are typically received within about half an hour to an hour when creating a ticket.
They have excellent support with internal Slack channels and are directly reachable through Teams.
I interacted with customer support after an endpoint compromise incident, and they responded quickly and provided clear insights that were essential for resolving the situation.
More innovations are coming in every day, so it is scalable and more applications are becoming container-based.
IBM Instana Observability demonstrates scalability, especially in dynamic, distributed environments such as microservices and Kubernetes.
I have not experienced performance issues as I add more assets, and everything operates smoothly within one console.
Rapid7 InsightCloudSec works without any stability issues so far.
I had many false positives with IBM Instana Observability. Then I fixed the filters and it became more accurate on the errors reported.
One main issue I found with IBM Instana Observability was the customer support, which was very poor when we needed some features to be enabled or integrated into IBM Instana Observability sensors.
It is not open-source, and I have to be a partner to get more access to the products.
Rapid7 InsightCloudSec already provides us real-time feedback loops, but if it also provides real-time feedback to the developers, then it would help the application shift left, meaning the security will shift left as well.
Rapid7 InsightCloudSec needs improvements such as AI-driven risk prioritization, proactive cloud risk modeling, advanced IAM privilege analysis, multi-cloud attack path mapping, pre-built automated hardening, defining stronger policy as code support, better container and serverless coverage, and cost optimization insight along with safe auto-remediation with rollback improvements.
If you can improve the traditional detection rules to reflect current detection rules, it would make it significantly easier for us to manage, as we constantly need to check legacy rules to update or possibly turn them off. Updating the legacy rules should be a priority.
I find the cost of IBM Instana Observability to be very affordable compared to competitors because the pricing mechanism is based on the host that we monitor, unlike other competitors such as DataDog and Dynatrace, whose pricing is based on other factors.
It is not that costly, especially since we only use two instances.
I think the pricing is good and I do not think it is high.
It is cheaper.
The more numbers you have, the less costly the product becomes, as licensing operates on volume.
While it was not overly expensive, I do wish for more discounts for bulk purchases since we have implemented it widely across our cloud security posture.
IBM Instana Observability has positively impacted my organization by making it easy to observe the entire infrastructure under one platform, which was the biggest advantage of onboarding onto IBM Instana Observability.
IBM Instana Observability has impacted my organization positively in that it has helped me find out what the issue is in real-time because of its one-second granularity and its ability to identify issues as quickly as possible.
With multiple servers and multiple applications, IBM Instana Observability allows us to resolve issues very quickly because we immediately know that a disk is full, the storage is full, or the database is down.
Using Rapid7 InsightCloudSec alongside our ManageEngine patch management module positively impacts my organization by scanning assets deeply and providing all identified vulnerabilities, from zero-day to any vulnerabilities on an asset, addressing those that ManageEngine might not identify.
Rapid7 InsightCloudSec has helped us save thirty percent time in our log retrievals, and it completely changed log searching, making it really fast when we search for logs, with no prior knowledge required.
Rapid7 InsightCloudSec positively impacts my organization by integrating tightly with my existing vulnerability management process and workflows, particularly in creating a new project and implementing trigger-based scanning.
| Product | Mindshare (%) |
|---|---|
| Rapid7 InsightCloudSec | 1.2% |
| IBM Instana Observability | 1.3% |
| Other | 97.5% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
IBM Instana Observability offers real-time application monitoring and management, designed for automation and intelligence on modern cloud-based environments.
IBM Instana Observability provides deep visibility into application performance, empowering businesses with automated root cause analysis and intelligent alerts to optimize cloud-native applications. It captures and visualizes comprehensive health metrics to enhance operational efficiency across distributed systems, making it an invaluable tool for IT and DevOps teams seeking to improve application reliability and performance.
What are the key features of IBM Instana Observability?IBM Instana Observability is widely adopted across industries like finance, healthcare, and retail, addressing specific challenges in each sector. In finance, it helps manage high-volume transactions with minimal latency. Healthcare benefits from its compliance support and reliable data monitoring. Retail industries utilize it for maintaining seamless customer interactions and operational uptime, ensuring business continuity and customer satisfaction.
Rapid7 InsightCloudSec is a comprehensive CSPM tool catering to cloud security across Docker and Kubernetes workloads, ensuring rigorous data classification and protection, focusing on AWS and Azure platforms.
Organizations leverage Rapid7 InsightCloudSec for securing cloud environments, integrating smoothly into Kubernetes settings for extensive security oversight. This tool addresses data protection with governance and access controls, providing centralized visibility and alert mechanisms. Users depend on its threat detection capabilities, easing data security management on AWS and Azure. The platform integrates automated processes and agentless scanning to foster an understanding of cloud security dynamics. Enhancements in CNAPP management and more intuitive interfaces could further streamline its use.
What are the most important features of Rapid7 InsightCloudSec?In financial sectors, Rapid7 InsightCloudSec is critical for safeguarding sensitive information and ensuring compliance. Healthcare industries use it to protect patient data, adhering to strict regulatory standards. E-commerce businesses appreciate its ability to secure transaction data while maintaining service availability through reliable threat detection and mitigation strategies.
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