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IBM Engineering Workflow Management vs OpenText Solution Business Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Engineering Workflow Ma...
Ranking in Software Configuration Management
3rd
Average Rating
6.8
Reviews Sentiment
6.3
Number of Reviews
17
Ranking in other categories
Enterprise Agile Planning Tools (11th)
OpenText Solution Business ...
Ranking in Software Configuration Management
11th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Software Configuration Management category, the mindshare of IBM Engineering Workflow Management is 3.9%, up from 3.0% compared to the previous year. The mindshare of OpenText Solution Business Manager is 1.8%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Configuration Management
 

Featured Reviews

Suvajit Chakraborty - PeerSpot reviewer
Offers good traceability elements but UI needs improvement
There is room for improvement in the UI. The UI has to improve a lot compared to the competitive tools, like Atlassian Jira, for example. It's very easy to use. It is easy to manage and easy to use. Anybody can learn it right quickly and start with it. But IBM ELM is something where somebody has to have good knowledge, training, and understanding and then only start using it. But there's a big known knowledge curve for IBM ELM. But once that is there, it's normally; organizations do have their own internal team to basically manage it IBM ELM portfolio, the tool chain. So if they have internal teams who are doing it for quite some time, not something new, then it is definitely better. But if there's if somebody is starting new, definitely there is a knowledge curve time it can take at least a year or maybe a couple of years before they can start realizing the benefits.
it_user713322 - PeerSpot reviewer
We've used it for traditional help desk and defect tracking endeavors
It is the Swiss Army knife of software applications. If you have a process, SBM can be easily used to track and report on that process We've used it for traditional help desk and defect tracking endeavors, but we've also used it for HR, Marketing, and even some non-traditional government…
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Government
12%
Computer Software Company
12%
Healthcare Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Engineering Workflow Management?
We can track the status of test cases (passed or saved) in a single view. Based on releases and other attributes, we generate various reports and extract metrics from the data.
What is your experience regarding pricing and costs for IBM Engineering Workflow Management?
I've heard IBM Engineering Workflow Management is more expensive than other tools. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.
What needs improvement with IBM Engineering Workflow Management?
Improved graphics in terms of metrics and connectivity to SharePoint from Microsoft products would be beneficial.
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Also Known As

IBM Rational Team Concert (IBM ALM), IBM RTC
Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack
 

Overview

 

Sample Customers

Telstra Corporation, Visteon, Atos SE, Panasonic Automotive Systems, IBM Global Technology Services, CareCore National, JTEKT Corp., ItaÒ BBA, Avea, CACEIS, Danske Bank Group, APIS IT
eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.
Find out what your peers are saying about IBM Engineering Workflow Management vs. OpenText Solution Business Manager and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.