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IBM DataPower Gateway vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM DataPower Gateway
Ranking in API Management
12th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Enterprise Service Bus (ESB) (6th), Application Infrastructure (12th), SOA Application Gateways (2nd)
SEEBURGER Business Integrat...
Ranking in API Management
20th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Business-to-Business Middleware (6th), Managed File Transfer (MFT) (14th), Integration Platform as a Service (iPaaS) (12th)
 

Mindshare comparison

As of August 2025, in the API Management category, the mindshare of IBM DataPower Gateway is 3.8%, up from 3.7% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management
 

Featured Reviews

Mehdi El Filahi - PeerSpot reviewer
Security features meets compliance needs and offers MPGW (Multi-Protocol Gateway) that simplifies integration efforts
While I like IBM products, I'm not an evangelist. I work with Java, Microsoft ASP.NET, and various technologies. I'm not tied to any specific vendor. However, I do find IBM to be a bit greedy. It's a large, profit-driven company. The support team is mostly based in India, and they follow a very structured process and protocol. Sometimes, it feels like playing ping pong with them – lots of back and forth before the problem gets escalated. You might even have to get your sales rep involved to push things along. For me, the support it could be better. Indian support teams aren't inherently bad, but with IBM, it feels impersonal. They respond, sure. But if it's a complex technical issue, they might ask you a lot of questions that just seem designed to waste your time. Sometimes it feels like they hope you'll get frustrated and solve the problem yourself.
Choon Hwa Khoh - PeerSpot reviewer
Easy to configure with no programming skills needed and helpful support
We primarily use the solution for content conversion and file transfers.  There are no programming skills needed. It's easy to configure.  The features are great. They have a lot of them. The solution can scale. It is stable and reliable. We have not had any issues. Technical support has been…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable features are AAA policies and security features."
"The most valuable features for our business include the ability to monitor and log data transactions and handle multiple request at an enterprise level."
"What I like most is the stability."
"The API Connect gateway service and the SQL injection feature is good."
"My company has a good impression of IBM DataPower Gateway. What I like about it is that because it's an appliance, it's a turnkey solution that's very fast and out of the box. Compared to other gateways, I also like that IBM DataPower Gateway is function-rich. For example, for one of the projects, there was a need for specific transformation and security features available in IBM DataPower Gateway out of the box, so my team just needed to configure the appliance. There was no need for separate development, and I found it quite neat. Another valuable feature of IBM DataPower Gateway is that it's easy to integrate with other products."
"The scalability of the solution is good."
"The product is stable...The product is scalable."
"It's high-speed and it can be remotely administered via an API."
"We can code in Java, which is really good feature. There is very vast command available, which can be used in mapping."
"One valuable feature is the scalability. We have not had to add processing power or hardware since we installed it. Also, we are able to create and deploy maps to migrate from another EDI platform very quickly."
"SEEBURGER Business Integration Suite is simple to use and straightforward."
"My overall rating for SEEBURGER Business Integration Suite is 10 out of 10."
"The product has the ability to handle high volumes of data efficiently."
"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."
"SEEBURGER Business Integration Suite (BIS) also allowed us to connect EDI vendors at will."
"It is stable and reliable. We have not had any issues."
 

Cons

"They should add features to manage API integrations."
"IBM DataPower Gateway is quite big for smaller organizations, looking at different types of clients who are virtually assisted in this, I would say it's not really a good product for smaller firms."
"The components that they include in the product that are, in fact, a WTX, really need to be removed from the product because they tend to fail."
"They should improve the solution's clustering features."
"One area that could be improved is the integration with Postgres and SQL databases. Currently, IBM DataPower Gateway only integrates with Oracle databases."
"The programming language is only supported in XSLT and Gateway script."
"In terms of OEM support, it is poor. If I raise a CBRT one, as per the SLA, they should respond in one hour, however, sometimes it takes four or five hours to respond."
"For the workloads that are not too high, appliance is a little bit expensive."
"SEEBURGER Business Integration Suite does not have an end user or subscriber console which can show the traffic status."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify."
"They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps."
 

Pricing and Cost Advice

"The appliance is a bit on the expensive side for the workloads that are not too high."
"The tool's initial costing is expensive for small banks and financial institutions."
"This product is a bit expensive as IBM products are costly assets. However, for enterprise customers it is a worthwhile investment."
"Most customers' use case budgets are not inlined with the price of IBM DataPower Gateway. It is too expensive."
"The solution is expensive in comparison to other products."
"The cost is very high and requires all five components in the API management solution."
"The product is expensive."
"It's expensive when you compare it with others."
"The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."
"They need to be more competitively priced. When it comes to training, they need to lower their prices. It shouldn't be so specific. Maybe they should outsource training to another company. From what I can see, their training is pretty expensive, and they don't do anything for free."
"I did a review of other options out there, as we moved into the future and our SAP implementation, that this would be the right solution. It was very comparable to other manage services out there. Thus, there wasn't any clear-cut reason to go in another direction."
"The pricing is cheap. In fact, when I saw the pricing, I thought, "Really? What's the catch?" But the functionality that we get out of it, for the price we pay, is great value."
"The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business."
"Price and licensing are comparable to other systems. It's well-priced and simple. It's not user-based or anything. It's just per seat, per system. So, it's pretty straight forward. Because it's per system, one system is enough. However, if you want to make it larger, then you can grow with it."
"On an annual basis, our support costs, which are based on the licensing, are about £120,000."
"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Insurance Company
10%
Computer Software Company
9%
Manufacturing Company
7%
Manufacturing Company
17%
Computer Software Company
10%
Financial Services Firm
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM DataPower Gateway?
The MPGW (Multi-Protocol Gateway) is great because it allows you to easily expose services using various protocols – web services, REST (JSON), and others. This flexibility simplifies things.
What is your experience regarding pricing and costs for IBM DataPower Gateway?
I would rate the pricing a two out of ten, with one being high price, and ten being low price. It's high-priced for smaller companies. But it is okay for enterprises. So, the price could be more fl...
What needs improvement with IBM DataPower Gateway?
The DCDR process should be less complex. AI should improve developer efficiency and effort. Whenever I am writing code, it should give recommendations automatically by incorporating AI so I can wri...
What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
 

Also Known As

WebSphere DataPower, IBM DataPower, IBM WebSphere DataPower
SEEBURGER BIS
 

Overview

 

Sample Customers

RBL Bank, Availity
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
Find out what your peers are saying about IBM DataPower Gateway vs. SEEBURGER Business Integration Suite and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.