IBM Cloud Pak for Integration vs Zapier comparison

IBM Cloud Pak for Integration

Read 49 Zapier reviews

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609 Comparison Views

94% willing to recommend

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Zapier and IBM Cloud Pak for Integration compete in automation and integration. Zapier has the upper hand in cost-effectiveness and user-friendliness, while IBM Cloud Pak for Integration offers features that cater to enterprises justifying its premium pricing.

Features: Zapier's key features include its ability to connect various web apps, ease of prototype workflows without coding, and extensive app integrations through pre-built Zaps. IBM Cloud Pak for Integration offers features like comprehensive API management, robust end-to-end encryption, and high-level messaging capabilities suited for complex enterprise environments.

Room for Improvement: Zapier could improve by expanding support for more complex business logic and enterprise features, offering more advanced data processing capabilities, and enhancing scalability for large-scale operations. IBM Cloud Pak for Integration can improve by simplifying its initial setup process, providing better cost transparency, and enhancing user interface design to be more intuitive for non-technical users.

Ease of Deployment and Customer Service: Zapier is recognized for its straightforward deployment process and minimal need for technical support, making it ideal for users with limited IT resources. IBM Cloud Pak for Integration, while requiring more complex setup due to its advanced features, offers detailed customer service support that assists in deploying sophisticated enterprise solutions.

Pricing and ROI: Zapier offers a more affordable pricing structure, facilitating rapid ROI for smaller businesses with low setup costs and flexible pricing. IBM Cloud Pak for Integration commands a higher price but delivers significant ROI by supporting advanced integrations that can streamline and enhance business processes over time.

To learn more, read our detailed IBM Cloud Pak for Integration vs. Zapier Report (Updated: July 2025).

IBM Cloud Pak for Integration vs. Zapier

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Pak for Integration

Ranking in Cloud Data Integration

16th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

API Management (27th)

Zapier

Ranking in Cloud Data Integration

11th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Cloud Data Integration category, the mindshare of IBM Cloud Pak for Integration is 2.1%, up from 1.8% compared to the previous year. The mindshare of Zapier is 2.3%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Data Integration

Featured Reviews

Neelima Golla

Senior Software Engineer at NessPRO Italy

A hybrid integration platform that applies the functionality of closed-loop AI automation

I recommend using it because, in today's context, the cloud plays a significant role. Within the same user interface, you can develop applications and manage multiple applications, making it a more user-friendly option. Moreover, you can explore various other technologies while deploying on the cloud, broadening your knowledge of cloud technologies. In my case, the transition led to my learning of Kubernetes, enabling multi-scaling and expanding my technical skills. It was a valuable experience, and I had the opportunity to learn many new things during the migration process. I can easily rate it an eight or nine out of ten.

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Sachin Shrtivastava

Automation Engineer at Axe Automation

Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios

In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable aspect of the Cloud Pak, in general, is the flexibility that you have to use the product."

"Cloud Pak for Integration is definitely scalable. That is the most important criteria."

"The most preferable aspect would be the elimination of the command, which was a significant improvement. In the past, it was a challenge, but now we can proceed smoothly with the implementation of our policies and everything is managed through JCP. It's still among the positive aspects, and it's a valuable feature."

"It is a stable solution."

"Redirection is a key feature. It helps in managing multiple microservices by centralizing control and access."

"The solution is a SaaS and does not require a complex setup."

"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."

"The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access."

"Zapier's best feature would be the ease of use, and it is really easy to use and really user-friendly."

"The initial setup is pretty easy to do."

"Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana."

"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."

"The solution is time efficient and has saved considerable development effort."

More Zapier pros

Cons

"The pricing can be improved."

"The initial setup is not easy."

"Enterprise bots are needed to balance products like Kafka and Confluent."

"Its queuing and messaging features need improvement."

"Setting up Cloud Pak for Integration is relatively complex. It's not as easy because it has not yet been fully integrated. You still have some products that are still not containerized, so you still have to run them on a dedicated VM."

"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."

"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."

"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."

"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."

"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."

"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."

"The solution does not work properly when we apply filters and we get errors."

"If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes."

More Zapier cons

Pricing and Cost Advice

"It is an expensive solution."

"The solution's pricing model is very flexible."

"Zapier's price is good."

"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."

"The price of Zapier is approximately $75 monthly."

"Think your Zaps through to make sure you don't use more Zaps than you need."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."

"It's very affordable."

"The product is reasonably priced."

More Zapier pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Data Integration solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Government

10%

Computer Software Company

Insurance Company

Computer Software Company

Financial Services Firm

University

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM Cloud Pak for Integration?

The most preferable aspect would be the elimination of the command, which was a significant improvement. In the past, it was a challenge, but now we can proceed smoothly with the implementation of ...

What needs improvement with IBM Cloud Pak for Integration?

Enterprise bots are needed to balance products like Kafka and Confluent.

What is your primary use case for IBM Cloud Pak for Integration?

It manages APIs and integrates microservices at the enterprise level. It offers a range of capabilities for handling APIs, microservices, and various integration needs. The platform supports thousa...

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

What needs improvement with Zapier?

IBM App Connect vs IBM Cloud Pak for Integration

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Product Reports

API Management

Download IBM Cloud Pak for Integration product report

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Overview

IBM Cloud Pak for Integration gives you complete, flexible integration using capabilities you need to move at today's speed of business, including the tools to help you achieve your application modernization goals as part of your journey to the cloud.

IBM

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.

Sample Customers

CVS Health Corporation

BuzzFeed, Groupon, Spotify, Columbia University, FOX

IBM Cloud Pak for Integration vs. Zapier