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IBM Cloud Pak for Integration vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Integration
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
API Management (24th), Cloud Data Integration (15th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (13th)
 

Featured Reviews

Neelima Golla - PeerSpot reviewer
A hybrid integration platform that applies the functionality of closed-loop AI automation
I recommend using it because, in today's context, the cloud plays a significant role. Within the same user interface, you can develop applications and manage multiple applications, making it a more user-friendly option. Moreover, you can explore various other technologies while deploying on the cloud, broadening your knowledge of cloud technologies. In my case, the transition led to my learning of Kubernetes, enabling multi-scaling and expanding my technical skills. It was a valuable experience, and I had the opportunity to learn many new things during the migration process. I can easily rate it an eight or nine out of ten.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Redirection is a key feature. It helps in managing multiple microservices by centralizing control and access."
"The most preferable aspect would be the elimination of the command, which was a significant improvement. In the past, it was a challenge, but now we can proceed smoothly with the implementation of our policies and everything is managed through JCP. It's still among the positive aspects, and it's a valuable feature."
"Cloud Pak for Integration is definitely scalable. That is the most important criteria."
"It is a stable solution."
"The most valuable aspect of the Cloud Pak, in general, is the flexibility that you have to use the product."
"It is stable and scalable."
"The OCR was quite stable and flexible."
"The product saves time and resources."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"This is a stable platform and we did not encounter any big problems."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
 

Cons

"The pricing can be improved."
"Setting up Cloud Pak for Integration is relatively complex. It's not as easy because it has not yet been fully integrated. You still have some products that are still not containerized, so you still have to run them on a dedicated VM."
"The initial setup is not easy."
"Its queuing and messaging features need improvement."
"Enterprise bots are needed to balance products like Kafka and Confluent."
"The solution could use some AI integrated features."
"The technical support must be improved."
"I'd like to see a recording function and a more simple interface."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"The product has some constraints and performance issues."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
 

Pricing and Cost Advice

"The solution's pricing model is very flexible."
"It is an expensive solution."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"I give the price of the solution a six out of ten."
"Price is not a problem, because they are a competitor and we have a special rate."
"The solution’s license is not expensive."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
12%
Government
8%
Insurance Company
7%
Financial Services Firm
19%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Cloud Pak for Integration?
The most preferable aspect would be the elimination of the command, which was a significant improvement. In the past, it was a challenge, but now we can proceed smoothly with the implementation of ...
What needs improvement with IBM Cloud Pak for Integration?
Enterprise bots are needed to balance products like Kafka and Confluent.
What is your primary use case for IBM Cloud Pak for Integration?
It manages APIs and integrates microservices at the enterprise level. It offers a range of capabilities for handling APIs, microservices, and various integration needs. The platform supports thousa...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

No data available
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

CVS Health Corporation
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about IBM Cloud Pak for Integration vs. Tungsten RPA and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.