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IBM Cloud Pak for Integration vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Integration
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
API Management (29th), Cloud Data Integration (20th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (8th)
 

Featured Reviews

Igor Khalitov - PeerSpot reviewer
Owner/Full Stack Software Engineer at Maraphonic, Inc.
Manages APIs and integrates microservices with redirection feature
IBM Cloud Pak for Integration includes monitoring capabilities to track the performance and health of your integrations. You can quickly roll back to a previous version if an issue arises. Additionally, it supports incremental deployments, allowing you to shift traffic to a new version of an API gradually. For example, you can start by directing 10% of traffic to the new version while the rest continue using the legacy version. If everything works as expected, you can gradually increase the traffic to the new version over time. IBM Cloud Pak for Integration has a client base that includes numerous organizations using AI and machine learning technologies. We leverage an open-source machine learning framework and integrate it with Kafka to help create and manage various products and data retrieval processes. For companies with private data, the framework first retrieves relevant data from a GitHub database, which is then combined with the final request before being sent to a language model like GPT. This ensures that the language model uses your specific data to generate responses. Kafka plays a key role by streaming real-time data from file systems and databases like Oracle and Microsoft SQL. This data is published to Kafka topics, then vectorized and used with artificial intelligence to enhance the overall process. It's like an old-fashioned approach. The best way is to redesign it with products such as Kafka. Overall, I rate the solution an eight out of ten.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In general, the solution works very, very well."
"Redirection is a key feature. It helps in managing multiple microservices by centralizing control and access."
"The most valuable aspect of the Cloud Pak, in general, is the flexibility that you have to use the product."
"Cloud Pak for Integration is definitely scalable. That is the most important criteria."
"The most preferable aspect would be the elimination of the command, which was a significant improvement. In the past, it was a challenge, but now we can proceed smoothly with the implementation of our policies and everything is managed through JCP. It's still among the positive aspects, and it's a valuable feature."
"It is a stable solution."
"Initially, the most effective features for process automation were website automation related to web auditing, SharePoint implementations, and automated management of information."
"The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity."
"Kofax RPA has provided our organization with a lot of savings in many different areas and we have improvements in data quality."
"Kofax RPA has allowed us to create a program in which the top 100 forms used across the organization are extracted and pushed into a database, from which any team globally can extract the information from those forms."
"The solution is excellent for consulting websites, helping us send information, download the solution, and allow clients to upload files, with very fast and easy configuration, good pricing, and a very stable and scalable product supported by helpful technical support."
"The scalability of Kofax is very handy, because with a few clicks you can have your scalable environment up and ready and it is not so complex to configure the entire environment."
"The product saves time and resources."
"It is a stable product."
 

Cons

"Setting up Cloud Pak for Integration is relatively complex. It's not as easy because it has not yet been fully integrated. You still have some products that are still not containerized, so you still have to run them on a dedicated VM."
"The pricing can be improved."
"Its queuing and messaging features need improvement."
"The initial setup is not easy."
"Enterprise bots are needed to balance products like Kafka and Confluent."
"What needs to be improved is the restriction that they have on the product."
"The process discovery could be a bit better."
"The product could be improved if they would use AI integrated robots."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"The scalability has room for improvement."
"Kofax RPA's UI could be more user-friendly."
"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."
"Concatenation of error messages."
"The HR and IT areas of the product need to be improved."
 

Pricing and Cost Advice

"The solution's pricing model is very flexible."
"It is an expensive solution."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"I give the price of the solution a six out of ten."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"Kofax RPA's licensing costs are yearly and expensive."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"Price is not a problem, because they are a competitor and we have a special rate."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
9%
Government
8%
Financial Services Firm
14%
Construction Company
12%
Outsourcing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

What needs improvement with IBM Cloud Pak for Integration?
Enterprise bots are needed to balance products like Kafka and Confluent.
What is your primary use case for IBM Cloud Pak for Integration?
It manages APIs and integrates microservices at the enterprise level. It offers a range of capabilities for handling APIs, microservices, and various integration needs. The platform supports thousa...
What advice do you have for others considering IBM Cloud Pak for Integration?
IBM Cloud Pak for Integration includes monitoring capabilities to track the performance and health of your integrations. You can quickly roll back to a previous version if an issue arises. Addition...
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
 

Also Known As

No data available
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

CVS Health Corporation
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about Amazon Web Services (AWS), Informatica, Palantir and others in Cloud Data Integration. Updated: August 2026.
909,948 professionals have used our research since 2012.