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IBM Cloud Pak for Integration vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Integration
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
API Management (29th), Cloud Data Integration (20th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (8th)
 

Featured Reviews

Igor Khalitov - PeerSpot reviewer
Owner/Full Stack Software Engineer at Maraphonic, Inc.
Manages APIs and integrates microservices with redirection feature
IBM Cloud Pak for Integration includes monitoring capabilities to track the performance and health of your integrations. You can quickly roll back to a previous version if an issue arises. Additionally, it supports incremental deployments, allowing you to shift traffic to a new version of an API gradually. For example, you can start by directing 10% of traffic to the new version while the rest continue using the legacy version. If everything works as expected, you can gradually increase the traffic to the new version over time. IBM Cloud Pak for Integration has a client base that includes numerous organizations using AI and machine learning technologies. We leverage an open-source machine learning framework and integrate it with Kafka to help create and manage various products and data retrieval processes. For companies with private data, the framework first retrieves relevant data from a GitHub database, which is then combined with the final request before being sent to a language model like GPT. This ensures that the language model uses your specific data to generate responses. Kafka plays a key role by streaming real-time data from file systems and databases like Oracle and Microsoft SQL. This data is published to Kafka topics, then vectorized and used with artificial intelligence to enhance the overall process. It's like an old-fashioned approach. The best way is to redesign it with products such as Kafka. Overall, I rate the solution an eight out of ten.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution."
"Redirection is a key feature. It helps in managing multiple microservices by centralizing control and access."
"In general, the solution works very, very well."
"The most preferable aspect would be the elimination of the command, which was a significant improvement. In the past, it was a challenge, but now we can proceed smoothly with the implementation of our policies and everything is managed through JCP. It's still among the positive aspects, and it's a valuable feature."
"Cloud Pak for Integration is definitely scalable. That is the most important criteria."
"The most valuable aspect of the Cloud Pak, in general, is the flexibility that you have to use the product."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"I would definitely recommend this solution."
"Kofax RPA has provided our organization with a lot of savings in many different areas and we have improvements in data quality."
"The scalability of Kofax is very handy, because with a few clicks you can have your scalable environment up and ready and it is not so complex to configure the entire environment."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"Initially, the most effective features for process automation were website automation related to web auditing, SharePoint implementations, and automated management of information."
"We use Kofax effectively and I'm happy with it."
 

Cons

"The initial setup is not easy."
"Setting up Cloud Pak for Integration is relatively complex. It's not as easy because it has not yet been fully integrated. You still have some products that are still not containerized, so you still have to run them on a dedicated VM."
"What needs to be improved is the restriction that they have on the product."
"The pricing can be improved."
"Its queuing and messaging features need improvement."
"Enterprise bots are needed to balance products like Kafka and Confluent."
"The product could be improved if they would use AI integrated robots."
"Other than that, I think that there are other tools on the market which may be better to work with for automation."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"Concatenation of error messages."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"The HR and IT areas of the product need to be improved."
"The process discovery could be a bit better."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
 

Pricing and Cost Advice

"It is an expensive solution."
"The solution's pricing model is very flexible."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"The cost depends on the number of licenses and the number of RPAs."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"I give the price of the solution a six out of ten."
"Price is not a problem, because they are a competitor and we have a special rate."
"Kofax RPA's licensing costs are yearly and expensive."
"Kofax's prices are pretty reasonable."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
9%
Government
8%
Financial Services Firm
14%
Construction Company
12%
Outsourcing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

What needs improvement with IBM Cloud Pak for Integration?
Enterprise bots are needed to balance products like Kafka and Confluent.
What is your primary use case for IBM Cloud Pak for Integration?
It manages APIs and integrates microservices at the enterprise level. It offers a range of capabilities for handling APIs, microservices, and various integration needs. The platform supports thousa...
What advice do you have for others considering IBM Cloud Pak for Integration?
IBM Cloud Pak for Integration includes monitoring capabilities to track the performance and health of your integrations. You can quickly roll back to a previous version if an issue arises. Addition...
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
 

Also Known As

No data available
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

CVS Health Corporation
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about Amazon Web Services (AWS), Informatica, Palantir and others in Cloud Data Integration. Updated: August 2026.
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