Try our new research platform with insights from 80,000+ expert users

IBM Cloud Pak for Integration vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Integration
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
API Management (28th), Cloud Data Integration (16th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (7th)
 

Featured Reviews

Igor Khalitov - PeerSpot reviewer
Owner/Full Stack Software Engineer at Maraphonic, Inc.
Manages APIs and integrates microservices with redirection feature
IBM Cloud Pak for Integration includes monitoring capabilities to track the performance and health of your integrations. You can quickly roll back to a previous version if an issue arises. Additionally, it supports incremental deployments, allowing you to shift traffic to a new version of an API gradually. For example, you can start by directing 10% of traffic to the new version while the rest continue using the legacy version. If everything works as expected, you can gradually increase the traffic to the new version over time. IBM Cloud Pak for Integration has a client base that includes numerous organizations using AI and machine learning technologies. We leverage an open-source machine learning framework and integrate it with Kafka to help create and manage various products and data retrieval processes. For companies with private data, the framework first retrieves relevant data from a GitHub database, which is then combined with the final request before being sent to a language model like GPT. This ensures that the language model uses your specific data to generate responses. Kafka plays a key role by streaming real-time data from file systems and databases like Oracle and Microsoft SQL. This data is published to Kafka topics, then vectorized and used with artificial intelligence to enhance the overall process. It's like an old-fashioned approach. The best way is to redesign it with products such as Kafka. Overall, I rate the solution an eight out of ten.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of the Cloud Pak, in general, is the flexibility that you have to use the product."
"Cloud Pak for Integration is definitely scalable. That is the most important criteria."
"The most preferable aspect would be the elimination of the command, which was a significant improvement. In the past, it was a challenge, but now we can proceed smoothly with the implementation of our policies and everything is managed through JCP. It's still among the positive aspects, and it's a valuable feature."
"Redirection is a key feature. It helps in managing multiple microservices by centralizing control and access."
"It is a stable solution."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The pricing of the solution is quite good."
"The most valuable features are workflow and process automation."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity."
"The OCR was quite stable and flexible."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
 

Cons

"Its queuing and messaging features need improvement."
"The initial setup is not easy."
"Enterprise bots are needed to balance products like Kafka and Confluent."
"The pricing can be improved."
"Setting up Cloud Pak for Integration is relatively complex. It's not as easy because it has not yet been fully integrated. You still have some products that are still not containerized, so you still have to run them on a dedicated VM."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"The process discovery could be a bit better."
"The technical support must be improved."
"Kofax RPA's UI could be more user-friendly."
 

Pricing and Cost Advice

"It is an expensive solution."
"The solution's pricing model is very flexible."
"Kofax's prices are pretty reasonable."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"Kofax RPA's licensing costs are yearly and expensive."
"The cost depends on the number of licenses and the number of RPAs."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"I give the price of the solution a six out of ten."
"Price is not a problem, because they are a competitor and we have a special rate."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
report
Use our free recommendation engine to learn which Cloud Data Integration solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
13%
Insurance Company
8%
Computer Software Company
8%
Financial Services Firm
15%
Performing Arts
8%
Computer Software Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

What needs improvement with IBM Cloud Pak for Integration?
Enterprise bots are needed to balance products like Kafka and Confluent.
What is your primary use case for IBM Cloud Pak for Integration?
It manages APIs and integrates microservices at the enterprise level. It offers a range of capabilities for handling APIs, microservices, and various integration needs. The platform supports thousa...
What advice do you have for others considering IBM Cloud Pak for Integration?
IBM Cloud Pak for Integration includes monitoring capabilities to track the performance and health of your integrations. You can quickly roll back to a previous version if an issue arises. Addition...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

No data available
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

CVS Health Corporation
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about IBM Cloud Pak for Integration vs. Tungsten RPA and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.