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IBM Cloud Pak for Integration vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Integration
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
API Management (26th), Cloud Data Integration (15th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (12th)
 

Featured Reviews

Igor Khalitov - PeerSpot reviewer
Manages APIs and integrates microservices with redirection feature
IBM Cloud Pak for Integration includes monitoring capabilities to track the performance and health of your integrations. You can quickly roll back to a previous version if an issue arises. Additionally, it supports incremental deployments, allowing you to shift traffic to a new version of an API gradually. For example, you can start by directing 10% of traffic to the new version while the rest continue using the legacy version. If everything works as expected, you can gradually increase the traffic to the new version over time. IBM Cloud Pak for Integration has a client base that includes numerous organizations using AI and machine learning technologies. We leverage an open-source machine learning framework and integrate it with Kafka to help create and manage various products and data retrieval processes. For companies with private data, the framework first retrieves relevant data from a GitHub database, which is then combined with the final request before being sent to a language model like GPT. This ensures that the language model uses your specific data to generate responses. Kafka plays a key role by streaming real-time data from file systems and databases like Oracle and Microsoft SQL. This data is published to Kafka topics, then vectorized and used with artificial intelligence to enhance the overall process. It's like an old-fashioned approach. The best way is to redesign it with products such as Kafka. Overall, I rate the solution an eight out of ten.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Redirection is a key feature. It helps in managing multiple microservices by centralizing control and access."
"The most preferable aspect would be the elimination of the command, which was a significant improvement. In the past, it was a challenge, but now we can proceed smoothly with the implementation of our policies and everything is managed through JCP. It's still among the positive aspects, and it's a valuable feature."
"The most valuable aspect of the Cloud Pak, in general, is the flexibility that you have to use the product."
"Cloud Pak for Integration is definitely scalable. That is the most important criteria."
"It is a stable solution."
"Initially, the most effective features for process automation were website automation related to web auditing, SharePoint implementations, and automated management of information."
"The most valuable features are workflow and process automation."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The most valuable feature is the robotic process."
 

Cons

"The initial setup is not easy."
"Enterprise bots are needed to balance products like Kafka and Confluent."
"Setting up Cloud Pak for Integration is relatively complex. It's not as easy because it has not yet been fully integrated. You still have some products that are still not containerized, so you still have to run them on a dedicated VM."
"Its queuing and messaging features need improvement."
"The pricing can be improved."
"The product needs more AI capabilities."
"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."
"The process discovery could be a bit better."
"The interface could be better from a usability standpoint."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
 

Pricing and Cost Advice

"It is an expensive solution."
"The solution's pricing model is very flexible."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"Kofax's prices are pretty reasonable."
"The solution’s license is not expensive."
"Price is not a problem, because they are a competitor and we have a special rate."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
10%
Insurance Company
8%
Government
8%
Financial Services Firm
18%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Cloud Pak for Integration?
The most preferable aspect would be the elimination of the command, which was a significant improvement. In the past, it was a challenge, but now we can proceed smoothly with the implementation of ...
What needs improvement with IBM Cloud Pak for Integration?
Enterprise bots are needed to balance products like Kafka and Confluent.
What is your primary use case for IBM Cloud Pak for Integration?
It manages APIs and integrates microservices at the enterprise level. It offers a range of capabilities for handling APIs, microservices, and various integration needs. The platform supports thousa...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

No data available
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

CVS Health Corporation
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about IBM Cloud Pak for Integration vs. Tungsten RPA and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.