IBM Case Foundation vs Informatica Intelligent Data Management Cloud (IDMC) comparison

IBM and Informatica are both solutions in the Business Process Management (BPM) category. IBM is ranked #32 with an average rating of 8.0, while Informatica is ranked #10 with an average rating of 7.7. IBM holds a 0.4% mindshare in BPM, compared to Informatica’s 1.2% mindshare. Additionally, 86% of IBM users are willing to recommend the solution, compared to 93% of Informatica users who would recommend it.

IBM Case Foundation

Read 13 IBM Case Foundation reviews

333 Views
167 Comparison Views

86% willing to recommend

Informatica Intelligent Dat...

Read 185 Informatica Intelligent Data Management Cloud (IDMC) reviews

970 Views
596 Comparison Views

93% willing to recommend

IBM Case Foundation

Informatica Intelligent Dat...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Informatica Intelligent Data Management Cloud and IBM Case Foundation focus on distinct areas of data and process management. Based on features, flexibility, and cloud compatibility, IDMC has the upper hand.

Features: IDMC offers seamless integration across multiple domains, flexible cloud architecture, and advanced data cleansing capabilities. Its cloud-based operations provide extensive data management functionality. IBM Case Foundation excels in document management, comprehensive access control, and content management, with a strong focus on the financial sector.

Room for Improvement: IDMC struggles with integration with SAP applications, and improvements are needed in its user interface, data stewardship, error reporting, and operational stability. Meanwhile, IBM Case Foundation requires modernization in workflow engines, integration capabilities, user interface updates, and enhanced compatibility with other IBM solutions.

Ease of Deployment and Customer Service: IDMC offers flexibility in deployment across on-premises, hybrid, and cloud environments, though customer service experiences vary. IBM Case Foundation primarily operates on-premises, limiting deployment options, with support being dependable but needing speed and efficiency improvements.

Pricing and ROI: IDMC's pricing, determined by data volumes and user requirements, is often considered high, with significant ROI potential if fully utilized. IBM Case Foundation’s pricing is mid to high range, influenced by bundled solution options. Its ROI is seen as modest without full integration within IBM's ecosystem.

To learn more, read our detailed IBM Case Foundation vs. Informatica Intelligent Data Management Cloud (IDMC) Report (Updated: June 2025).

Buyer's Guide

IBM Case Foundation vs. Informatica Intelligent Data Management Cloud (IDMC)

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Case Foundation

Ranking in Business Process Management (BPM)

32nd

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Informatica Intelligent Dat...

Ranking in Business Process Management (BPM)

10th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

185

Ranking in other categories

Data Integration (3rd), Data Quality (1st), Business-to-Business Middleware (5th), API Management (7th), Cloud Data Integration (3rd), Data Governance (2nd), Test Data Management (3rd), Cloud Master Data Management (MDM) Solutions (1st), Data Management Platforms (DMP) (2nd), Data Masking (2nd), Metadata Management (1st), Test Data Management Services (3rd), Product Information Management (PIM) (1st), Data Observability (2nd)

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. The mindshare of Informatica Intelligent Data Management Cloud (IDMC) is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Saikat Ghosh

Consulting Principal & Founder at Digital Data Consultancy

Match and merge functionality is still the best but cloud version needs more functionality

There are various areas for improvement in IDMC. Enhancements on basic data management functionality and the UI front, such as multiple templates and improved grid views, would be beneficial. Bulk data management features could be improved from the UI perspective to get to the level of the on prem versions of Informatica MDM. The tool needs to mature but missing small but important features, like restricted dynamic attributes functionality, data inheritance rules in master hierachies, identifiers not being passed in jobs is a drawback.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very easy."

"The only thing is that we can easily track where the application is in the process, from manual to automation."

"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."

"It is easy to set up workflows that notify the user depending on certain events."

"The solution is scalable."

"Case Foundation provides a strong security boost."

"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."

"The most valuable feature is its stability, which is why we are using it."

More IBM Case Foundation pros

"I like the connectivity and richness of features for the technical team, the maturity of the product, and that it had a cloud version. There is Informatica Cloud, and it is part of the Informatica Cloud platform."

"Informatica is user-friendly, stable, and scalable. These three aspects are the most valuable for us. If we can make it work well with the CRM, we can continue or try again this year to complete that part of the project. I am confident that this kind of solution is what we need because we have a third-party resource that works in the development."

"The program is stable and scalable."

"The tool manually checks on applying business rules and helps to implement them."

"The most valuable features of the solution are pushdown, optimization, and partitioning, which can be used for frequent data loading, especially when we have a huge data volume in our company."

"The ability to clean out data and improve the data quality is the best feature."

"Informatica MDM's most valuable feature is the interconnection between multiple Master Data domains."

"The Provisioning tool is something that is really handy for everyone. It is my pick as the best feature."

More Informatica Intelligent Data Management Cloud (IDMC) pros

Cons

"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."

"We are now using microservices but there are some areas where the coordination with FileNet is problematic."

"The limitation is only for customization because IBM doesn't support it."

"The service as it currently stands is out-of-date and lacks flexibility."

"The interface needs to be more user-friendly."

More IBM Case Foundation cons

"Performance also needs to be significantly improved, especially when connecting to SFDC for read and write operations."

"It could be a bit more intuitive, rather than technically complex."

"There could be a lot more application integration."

"Enhancements on the UI front, such as multiple templates and improved grid views, would be beneficial."

"When it comes to UI look and feel and user experience, Informatica is not as good as other solutions."

"Informatica Data Quality has its data warehouse, primarily using Oracle and some SQL databases. You need a database to host the data."

"I would like to have the solution in one product and technical support needs to be better."

"The user interface of the product needs to be improved"

More Informatica Intelligent Data Management Cloud (IDMC) cons

Pricing and Cost Advice

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"This is not an expensive solution and we are using the standard license."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"IBM Case Foundation is a little expensive."

"Informatica MDM recently changed its pricing model. It's usage-based but I don't have much insight into the current pricing."

"Our customers sometimes are able to negotiate a much better price for Informatica Cloud Data Integration based on their relationship with the vendor."

"It's offers value for money. They're more competitive with respect to pricing and offerings."

"I have no idea what the price actually is. It is probably not going to be the cheapest, but it is a pretty stable and robust platform from the backend standpoint."

"Informatica MDM is a costly solution because it comes as a bundle. They are also globally positioning themselves and are definitely working on very upgraded technologies. If someone wanted to do it on the cloud, they have a lot of flexibility because they upgrade themselves according to the current needs. It definitely comes with a lot of features and that's the reason why it's costly. The licensing cost should be approximately one million dollars. It's about four to five times that of other vendors."

"I rate the product's pricing a seven on a scale of one to ten, where one is the lowest price and ten is the highest price."

"It's pretty high for us. It's more on the higher side, like low to middle high."

"The licensing price of the product depends on the organization's requirements."

More Informatica Intelligent Data Management Cloud (IDMC) pricing and cost advice

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Top Industries

By visitors reading reviews

Government

16%

Insurance Company

12%

Computer Software Company

10%

University

10%

Financial Services Firm

17%

Computer Software Company

12%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

See all answers

What needs improvement with IBM Case Foundation?

See all answers

How does Azure Data Factory compare with Informatica Cloud Data Integration?

Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...

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Which Informatica product would you choose - PowerCenter or Cloud Data Integration?

Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a real data governance strategy. Additionally, PowerCenter is able to manage huge...

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What are the biggest benefits of using Informatica Cloud Data Integration?

When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead reduction by integrating data on any cloud in various ways Effective integration ...

See all answers

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Compared 5% of the time

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Compared 4% of the time

Azure Data Factory vs Informatica Intelligent Data Management Cloud (IDMC)

Compared 4% of the time

Reltio Cloud vs Informatica Intelligent Data Management Cloud (IDMC)

Compared 4% of the time

Collibra Governance vs Informatica Intelligent Data Management Cloud (IDMC)

Compared 4% of the time

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Product Reports

Buyer's Guide

IBM Case Foundation

June 2025

Download IBM Case Foundation product report

Buyer's Guide

Informatica Intelligent Data Management Cloud (IDMC)

April 2025

Informatica Intelligent Data Management Cloud (IDMC) report

Download Informatica Intelligent Data Management Cloud (IDMC) product report

Also Known As

Case Foundation, FileNet Business Process Manager

ActiveVOS, Active Endpoints, BPM, Address Verification, Persistent Data Masking, Cloud Test Data Management, PIM, , Enterprise Data Catalog, Data Integration Hub, Cloud Data Integration, Data Quality, Cloud API and App Integration

Overview

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Informatica Intelligent Data Management Cloud (IDMC) is a robust platform used by banks, financial institutions, and health sector organizations for data management, governance, and compliance.

IDMC provides comprehensive tools for data discovery, profiling, masking, and transformation. It supports Salesforce integration, real-time data streaming, and scalable data management solutions. Health organizations manage national product catalogs while financial entities focus on data protection and regulatory compliance. Its intuitive interface, flexible features, and robust tools make it valuable across sectors, though enhancements in data integration and human workflow are being sought.

What are the most important features?

Data discovery: Facilitates identifying and understanding data sources.
Data profiling: Analyzes old databases for data quality.
Data and platform masking: Ensures data protection.
Salesforce integration: Seamless connectivity with Salesforce.
Mastering data: Centralizing and standardizing data.
UI intuitiveness: User-friendly interface.
Feature map flexibility: Adapts to user needs.
Business glossary creation: Defines business terms.
Data lineage: Tracks data flow and transformations.
Automation: Streamlines data processes.
Enterprise data cataloging: Organizes extensive data assets.
Scalability: Supports expanding data requirements.
Easy setup: Quick deployment process.
Bulk upload: Efficiently handles large data volumes.
Customizable data management: Tailors data solutions.
Real-time data streaming: Manages live data streams.
Integration with Hadoop and NoSQL: Connects with big data platforms.

What benefits and ROI should be considered?

Regulatory compliance: Ensures adherence to regulations.
Data protection: Safeguards sensitive information.
Enhanced data quality: Improves accuracy and reliability.
Centralized data: Consolidates data for better management.
Process automation: Reduces manual tasks and errors.

Banks and financial institutions use IDMC for data masking, transformation, and compliance, while health sector organizations leverage it for national product catalogs. Industry applications focus on automating business processes, centralizing data, and managing data catalogs to meet regulatory demands and ensure data protection.

Informatica

Sample Customers

Suncorp Group Limited

The Travel Company, Carbonite

Buyer's Guide

IBM Case Foundation vs. Informatica Intelligent Data Management Cloud (IDMC)

June 2025

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