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Huntress Managed EDR vs Malwarebytes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
33
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Managed Detection and Response (MDR) (2nd)
Malwarebytes
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Endpoint Protection Platform (EPP) (15th)
 

Mindshare comparison

Huntress Managed EDR and Malwarebytes aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 10.8%, up 8.1% compared to last year.
Malwarebytes, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.9% mindshare, up 1.6% since last year.
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
George Tsepelis - PeerSpot reviewer
A highly stable and easy-to-deploy product that keeps organizations safe
The product keeps our company safe Recently, a user tried to open an unsafe link, and Malwarebytes stopped them. They kept trying and trying, but they could not open it. Later, it turned out to be a fake Microsoft account. So far, we have faced no issues with the product. It is doing what it…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"The endpoint protection is definitely the most impactful feature for clients. It just works. It is a set-it-and-forget-it type of solution."
"The stability is perfect."
"The solution's most valuable feature is that it has a manned security operation center, not AI-driven."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"I was very satisfied with Malwarebytes in terms of its antivirus abilities."
"I never have to look at it or do anything with it, and then my system just stays clean."
"The product keeps our company safe."
"The product provides notifications for suspicious events. We have several public access points. The product helps to prevent unauthorized entry. Its most valuable features are pre-installation procedures and a cloud console. The console's interface is simple and can be viewed easily to take action. It covers everything in terms of security threats."
"The most valuable feature of the solution is that I can use it wherever I want, be it at the office, at home, or even outside."
"Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience."
"We don't have to spend any time remediating bad things happening: Not viruses nor ransomware."
"The platform is straightforward to install."
 

Cons

"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"The integration with Autotask could be improved."
"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"The ITDR product is coming along great, however, we are still getting many false positives."
"The integration with our RMM could be better."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"It's not good in search hunting."
"The reporting is not as flexible as you would find with other antivirus software."
"Notifications are lacking."
"Every once in a while, it gets clobbered by updates from other places. I don't think this should happen."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"Malwarebytes should improve its mobile compatibility."
"Requires increased efficiency in terms of detecting false positives."
"The product's stability needs improvement."
 

Pricing and Cost Advice

"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"It works well for an MSP."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"I believe Huntress offers competitive pricing overall."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"I believe the retail price is between $40 and $50 per copy."
"It is expensive."
"On a scale of one to ten, where one is a low price and ten is a high price, I rate the product's pricing a seven."
"Yearly, it is around $50 per client."
"I rate the tool's pricing a five out of ten."
"Its licensing is annual. There are no additional costs beyond the standard licensing fee."
"Malwarebytes is a cost-effective product."
"The platform pricing is competitive with other antivirus products."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
13%
University
12%
Comms Service Provider
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
I would request that they make it an agent for Linux because we need it on Linux.
What is your primary use case for Huntress?
I use Huntress Managed EDR for my Windows computers. I use a lot of Linux for my personal activities, but I have Windows computers for some people who work with me, and I keep it on those. I have c...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What is your experience regarding pricing and costs for Malwarebytes?
I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at least confirm with me, like a month before they bill me.
What needs improvement with Malwarebytes?
It takes up too much space when it's trying to run in the background.
 

Overview

 

Sample Customers

Information Not Available
Knutson Construction
Find out what your peers are saying about Huntress Managed EDR vs. Malwarebytes and other solutions. Updated: October 2024.
856,873 professionals have used our research since 2012.