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HootSuite vs Mention vs Sprout Social comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Social Media Analytics Software category, the mindshare of HootSuite is 15.2%, down from 15.9% compared to the previous year. The mindshare of Mention is 5.1%, up from 3.9% compared to the previous year. The mindshare of Sprout Social is 15.9%, up from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social Media Analytics Software Market Share Distribution
ProductMarket Share (%)
HootSuite15.2%
Sprout Social15.9%
Mention5.1%
Other63.8%
Social Media Analytics Software
 

Featured Reviews

Anish Bajracharya - PeerSpot reviewer
Efficient management of social media campaigns while noting pricing challenges
If you are into social media marketing or any other digital media, then you should have knowledge of HootSuite because it is the industry standard that has been helping industry professionals. It makes life easier and somehow lowers stress, which is why I would recommend HootSuite It saves me…
it_user507921 - PeerSpot reviewer
Filter news items by quality and trustworthiness of source, but customer support needs improvement
I'm sure it's great to use on their own site, but it's just not how we are using it. In the sales cycle, they were very helpful, and in the beginning, their reps were still very helpful. In fact, they still are today but we keep getting switched between customer reps which is confusing.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Retailer
11%
University
9%
No data available
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
No data available
No data available
 

Questions from the Community

What do you like most about HootSuite?
HootSuite has an AI engine to suggest trending topics related to our business. The engine works really well and comes...
What needs improvement with HootSuite?
Would you say there are any areas that still could be improved? Can they make it better in some ways?
What is your primary use case for HootSuite?
If you are into social media marketing or any other digital media, then you should have knowledge of HootSuite becaus...
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Comparisons

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Overview

 

Sample Customers

Vega, TicketLeap, Radio Italia, The PureMatter Agency, Kiva, The Vancouver Canucks
DDIMM, Livestorm, Champlain National Bank, Kajabi, Waves Audio, Domino Internet
Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith