

Find out in this report how the two AI Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Honeycomb Enterprise played a vital role in identifying the problems in the initial calls itself. That has actually saved us a lot of incidents.
The biggest return on investment with Honeycomb Enterprise is being able to find, if I am doing production support and something goes wrong, the exact scenario or the exact request and response and the details of that really quickly.
Time saved is a relevant metric; it used to take us a week, but now it takes us only a day.
I have seen a return on investment with Kong Konnect, as it helps manage security very well, allows for faster API deployments saving developer time, and reduces salary costs with better uptime and minimal downtime, thus preventing potential business loss.
Our debugging time during regression cycles reduced roughly by 25% to 30%, mainly because the gateway layer helped us quickly identify whether issues were coming from authentication policies, rate limiting, throttling, or the backend services.
When I was looking at Honeycomb Enterprise support with Go Lambdas, it was a little tricky to find someone who could help me answer the question.
Technical support from Proofpoint was absolutely excellent.
When I raise an incident or a support ticket, it gets answered in four hours.
They offer twenty-four-hour support with SLA-based response times.
When you send traces, you will get the complete view of the life of the code and how it has been executed.
Honeycomb Enterprise scales best when all the products in the company use it because it allows tracing outside of individual products to see how they interact.
That is being used for at least eight thousand hosts.
It supports auto-scaling of gateway nodes, especially in cloud setups, which helps it adjust dynamically based on traffic spikes without manual intervention.
The platform is fully scalable, providing various ways to manage data planes or runtimes.
Kong Konnect's scalability is very high, handles growth well, and since it is a stateless gateway, it scales easily in Kubernetes using horizontal scaling.
They could not get proper tracing with Honeycomb Enterprise at that time.
In terms of stability and availability, this is an impressive one.
Most of the time, the gateway handled routing and policies reliably, even during heavy regression cycles and heavy customer throughput.
It was very fast, and we did not experience any interruptions.
Kong Konnect is very stable with no issues regarding reliability in my experience.
Rather, it must be treated as a powerful supplementary tool that augments the existing code security solutions (such as Snyk or Checkmarx) in a DevSecOps or Secure DevOps environment.
The main thing is that I think everything should very hard aim for the direction of being AI compatible because every engineer, or most engineers now use AI to code.
That is what performance engineers and SREs need to see for each request, where it spent the entire time; how many other services or databases it interacted with and what took more or less time.
A bit more granular and easily accessible logs would make troubleshooting faster.
The licensing model could be simplified, especially in how they charge and track usage.
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers.
In terms of pricing, it was a little challenging to get the company to commit to the full pricing of Enterprise, but once we got there it was nice.
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.
I purchase it from Kong vendors, not from the cloud marketplace because the cloud marketplace has a limitation on the number of API services it supports.
We get alerts into Slack, and they work great. We see a lot of metrics go through into Slack, and they are really useful for keeping our team focused on only seeing one place to see alerts.
The most valuable feature of Honeycomb Enterprise for me is the root cause analysis part because it helps me greatly with the response messages and derived error messages which are very clearly mentioned in Honeycomb Enterprise logs.
Automated pull requests streamline the remediation process, facilitating efficient mass updates across multiple repositories.
The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
When I mention scalability, it means that when we experience peak traffic, Kong made it easy for us to scale and spawn new machines.
The security features of Kong Konnect have helped my team mainly by allowing us to use auth and JWT for applications needing external identity provider authentications, such as LDAP or other authentication providers that need to be connected to back-end applications.
| Product | Mindshare (%) |
|---|---|
| Kong Konnect | 0.5% |
| Honeycomb Enterprise | 1.2% |
| Other | 98.3% |


| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
Honeycomb Enterprise is designed to optimize performance visibility, offering a robust platform for distributed system observability. It provides insights for complex data and aids in faster issue resolution, making it a valuable tool for IT professionals.
This tool is tailored for real-time data tracking and improving system performance efficiency. Enterprises benefit from its capacity to handle large-scale data, ensuring seamless operations and continuity. Honeycomb Enterprise helps teams to tackle data challenges head-on by delivering comprehensive analytics that enhance infrastructure reliability and performance metrics.
What Features Make Honeycomb Enterprise Stand Out?In industries like finance, e-commerce, and technology, Honeycomb Enterprise implementations demonstrate its utility in managing complex data flows and optimizing system reliability. Businesses in these sectors leverage its capabilities to maintain high service standards and operational efficiency.
Kong Konnect facilitates efficient management and integration of APIs, providing a streamlined experience for developers to manage their services with high scalability.
Kong Konnect is a comprehensive platform tailored for API development and management. It offers an intuitive interface that simplifies the process of connecting, managing, and securing APIs. Organizations benefit from its scalable architecture, ensuring it meets diverse operational demands and optimizes service delivery, supporting a robust API ecosystem that aligns with modern development practices.
What are the key features of Kong Konnect?In tech industries, Kong Konnect is often implemented to advance cloud-native applications by enhancing API connectivity and security. Financial services utilize it to ensure compliance and secure data sharing. Telecommunications deploy it to handle high data throughput efficiently.
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