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Hillstone CloudEdge vs ShieldX comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
592
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Hillstone CloudEdge
Average Rating
10.0
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
Firewalls (52nd)
ShieldX
Average Rating
9.2
Number of Reviews
4
Ranking in other categories
Microsegmentation Software (11th)
 

Mindshare comparison

Firewalls Mindshare Distribution
ProductMindshare (%)
Hillstone CloudEdge0.2%
Fortinet FortiGate17.2%
OPNsense9.6%
Other73.0%
Firewalls
Microsegmentation Software Mindshare Distribution
ProductMindshare (%)
ShieldX1.5%
Illumio25.7%
Akamai Guardicore Segmentation21.9%
Other50.900000000000006%
Microsegmentation Software
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
Albert-Wang - PeerSpot reviewer
Technical Consultant at SiS Technologies
Comprehensive cloud security with robust threat protection and VPN capabilities
Hillstone CloudEdge is compatible with all the mainstream public cloud providers, such as AWS, Microsoft Azure, and Alibaba Cloud. This solution has a unified OS system for security products, ensuring that the virtual firewall has similar features to the on-premise solutions. Important features include a VPN, VTech VPN, SSL VPN, QoS, antivirus, threat protection, and sandbox capabilities.
MP
IT Director at park holidays uk
Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance
The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput. The traffic through our website depends on holiday bookings. It's very quiet in November through January, and then our traffic picks up quite rapidly and, at our peak, we will take in excess of a million pounds of business a day through our website. The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides. Uptime on the system has been 648 days and we do very little to it because it self-updates and alerts. It does everything that we need it to do, so the administration side of it is zero. One of the beauties about ShieldX is that it's such a good "fire-and-forget" product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The virtual firewall feature is the most valuable. We have around 1,500 firewalls. We did not buy individual hardware, and the virtual firewalls made sense because we don't have to keep on buying the hardware. FortiGate is easier to use as compared to Checkpoint devices. It is user friendly and has a good UI. You don't need much expertise to work on this firewall. You don't need to worry much about DCLA, commands, and things like that."
"Fortinet has a very good solution for Secure SD-WAN. One very good feature is that they have robust and simple FortiOS through which they provide all solutions. That's their strength. There's not much complexity involved with the Secure SD-WAN solution of Fortinet as compared to Cisco's solution, which has a lot of flexibility but complexity also comes with that flexibility."
"The beauty is the price performance ratio is great with FortiGate, as it provides all the features we need and the price is comparable with other firewalls, making it quite competitive with firewalls that have similar features."
"This solution works well on a daily basis, detecting various types of malicious traffic."
"The product has the most valuable configuration, offloading, and security features."
"Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
"FortiGate protects and secures our clients' networks; the security is solid, it performs well, and I think they use some artificial intelligence, so I think it's excellent equipment."
"Application control and the web filter are the best features of Fortinet FortiGate."
"Hillstone CloudEdge is compatible with all the mainstream public cloud providers, such as AWS, Microsoft Azure, and Alibaba Cloud."
"I'd rate the solution nine out of ten."
"I would recommend this product to any business that wants to protect its cloud environment, cloud server, or on-premises virtual servers."
"The solution is very easy to download and configure. The initial setup was very easy. The technical support is very good."
"For other security professions who are looking for something which is low in cost that does microsegmentation, they should look at ShieldX."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"We were able to see what devices are talking to each other, giving us more visibility."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"Very often, when new challengers come in, what they do is they end up coming in at a lower cost with more functionality."
"Once you install it you can virtually forget about it; it's very low-maintenance and high-protection."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"...It takes the exact same policies that you would apply to your on-premise environment and enables you to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
 

Cons

"Customer support is poor. Sometimes I open a critical ticket only to have customer support respond in four to five hours, reflecting that customer support is very weak."
"The main thing they have to improve in Fortinet FortiGate is the technical support; the rest of the features are good enough. We can handle them, but sometimes you really need support, and in that case, we are not getting it at the proper time."
"However, the problem is that their subscription price is very high."
"The pricing could be reduced or include the first year warranty."
"FortiLink is the interface on the firewall that allows you to extend switch management across all of your switches in the network. The problem with it is that you can't use multiple interfaces unless you set them up in a lag. Only then you can run them. So, it forces you to use a core type of switch to propagate that management out to the rest of the switches, and then it is running the case at 200. It leaves you with 18 ports on the firewall because it is also a layer-three router that could also be used as a switch, but as soon as you do that, you can't really use them. They could do a little bit more clean up in the way the stacking interface works. Some use cases and the documentation on the FortiLink checking interface are a little outdated. I can find stuff on version 5 or more, but it is hard to find information on some of the newer firmware. The biggest thing I would like to see is some improvement in the switch management feature. I would like to be able to relegate some of the ports, which are on the firewall itself, to act as a switch to take advantage of those ports. Some of these firewalls have clarity ports on them. If I can use those, it would mean that I need to buy two less switches, which saves time. I get why they don't, but I would still like to see it because it would save a little bit of space in the server rack."
"The feedback that I have received is that the performance could be better, and the user experience is not as good compared to a previous solution we used."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"The ease of use could be improved."
"There is room for improvement in AI features, particularly for zero-day attacks and providing maintenance guidance."
"The solution needs more granular level reporting on system usage."
"The solution needs more granular level reporting on system usage."
"There is room for improvement in AI features, particularly for zero-day attacks and providing maintenance guidance."
"We are having some issues with their LDAP and integrating it with the Active Directory."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so."
"I would like better reports and in-depth reporting."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
 

Pricing and Cost Advice

"A year or two years back, its price was competitive and reasonable. That was one of the reasons that people easily switched to Fortinet. Over the last two years, the prices have increased drastically. However, the prices of others have also increased. An advantage is there from the price point but not as much as it was previously."
"It is cost-effective, and provides a good value for your money. The pricing, and license renewal, is very reasonable for us."
"In my opinion, the pricing of the product is reasonable."
"It is expensive. You need to pay for the subscription every year, which is very expensive. The subscription includes technical support and hardware exchange in case of failure."
"It has a competitive price."
"It's an expensive solution."
"Licensing for Fortinet FortiGate is on a yearly basis. Pricing for it is a bit high. It could be cheaper."
"Fortinet FortiGate IPS is cheaper than other solutions like Cisco or Check Point."
Information not available
"ShieldX ensures that we can have the separation needed for our environment to avoid drastically increasing the cost on the licensing side. From this perspective, it's been very positive and helpful."
"We are very happy with the pricing and licensing. It's about getting a site-wide license. One of the challenges that we've had with our previous vendor had been the cost of licensing."
"Security policies are now applied as applications are going up. Because it's automated, we don't have the three to four week delay. The insertion of applications in the cloud for us dropped from an average of three to four weeks to a couple of days."
"ShieldX also enables us to migrate to cloud environments faster. That is an important part of it for sure because it takes the exact same policies that we would apply to our on-premise environment and enables us to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"We are actually expecting our costs to drop in the coming year, but it is just a matter of the licensing expiring. That is going to happen in the next six months or so. Then, we will start to see a decrease in overall spend."
"For a three-year deal we paid £55,000 plus tax... But, and this is a big "but," this was over two years ago. ShieldX had only just hit the market. We were the first company in Europe to buy ShieldX."
"For other security professions who are looking for something which is low in cost that does microsegmentation, they should look at ShieldX. It might not be the big name out there, but it does everything that you are looking for in microsegmentation at a very low price."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
No data available
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business365
Midsize Enterprise136
Large Enterprise193
No data available
No data available
 

Questions from the Community

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As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What needs improvement with Hillstone CloudEdge?
There is room for improvement in AI features, particularly for zero-day attacks and providing maintenance guidance. M...
What is your primary use case for Hillstone CloudEdge?
Our primary use case is to provide cloud-based security solutions for customers using public cloud platforms. We dist...
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Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
APEIRO, ShieldX APEIRO
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
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Iowa State University
Find out what your peers are saying about Hillstone CloudEdge vs. ShieldX and other solutions. Updated: December 2024.
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