HappyFox vs Upland RO Innovation comparison

Tenmiles and Upland are both solutions in the Customer Feedback Management category. Tenmiles is ranked #10, while Upland is ranked #8. Tenmiles holds a 8.5% mindshare in CFM, compared to Upland’s 2.1% mindshare.

HappyFox

229 Views
18 Comparison Views

Upland RO Innovation

52 Views
52 Comparison Views

HappyFox

Upland RO Innovation

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HappyFox

Ranking in Customer Feedback Management

10th

Average Rating

0.0

Number of Reviews

Ranking in other categories

Customer Experience Management (41st), Help Desk Software (41st)

Upland RO Innovation

Ranking in Customer Feedback Management

8th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Customer Feedback Management category, the mindshare of HappyFox is 8.5%, up from 6.7% compared to the previous year. The mindshare of Upland RO Innovation is 2.1%. It is calculated based on PeerSpot user engagement data.

Customer Feedback Management

Comparisons

ServiceNow vs HappyFox

Compared 55% of the time

IFS Cloud Platform vs HappyFox

Compared 45% of the time

More HappyFox Competitors

No data available

Product Reports

Buyer's Guide

Customer Experience Management

July 2025

Download HappyFox product report

No data available

Also Known As

No data available

Boulder Logic, RO Innovation

Overview

HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.

Tenmiles

RO Innovation empowers revenue teams to create, deploy, manage, and measure targeted customer reference and marketing content, so they can win more deals faster. Users can access RO Innovation from leading CRMs, such as Salesforce and Microsoft Dynamics, or directly via an intuitive standalone interface.

Upland

Sample Customers

Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser

Ceridian, Dell EMC, jda, Marketo, Nuance, vmware, Workday

See our list of best Customer Feedback Management vendors.

We monitor all Customer Feedback Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.