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Gremlin Reliability Management Platform vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Gremlin Platform cut testing staff, reduced errors, improved uptime, and increased efficiency with 30% fewer production issues.
Sentiment score
6.5
Splunk Observability Cloud boosts efficiency, reduces costs, enhances performance, and improves work-life balance with streamlined workflows and quick problem resolution.
We are seeing a return on investment from using Gremlin Reliability Management Platform because we are getting less production issues by thirty percent, as I mentioned earlier, making it a great investment.
DEVOPS specialist at a media company with 10,001+ employees
We do not need to look at all the day's metrics on Grafana dashboards; we run our chaos experiments in a production environment to see how reliable our product or service is.
DevOps & Mlops Engineer at a printing company with 1-10 employees
If we needed ten people to do tests once upon a time, now, using Gremlin Reliability Management Platform, we can do it with a fifty percent reduction in employees.
Senior Software Engineer at a sports company with 10,001+ employees
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Senior Manager at Bank of America
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
General Manager at MOCOMSYS
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
IT Operations Engineer at ABC Supply Co. Inc.
 

Customer Service

Sentiment score
8.4
Gremlin's customer support is highly praised for responsiveness, effective solutions, and valuable subscription models, enhancing overall customer satisfaction.
Sentiment score
7.1
Users commend Splunk Observability Cloud's support for responsiveness and expertise, though some note improvement needed in speed and resources.
When I have questions or run into issues with Gremlin Reliability Management Platform, their support team is helpful and responsive.
DevOps & Mlops Engineer at a printing company with 1-10 employees
The expert partnership model is a significant strength I can suggest for Gremlin Reliability Management Platform.
VP Global at a tech vendor with 10,001+ employees
The customer support for Gremlin Reliability Management Platform is good overall.
DEVOPS specialist at a media company with 10,001+ employees
On a scale of 1 to 10, the customer service and technical support deserve a 10.
Systems Administrator at a insurance company with 1,001-5,000 employees
They have consistently helped us resolve any issues we've encountered.
Software Engineer at UKG
They often require multiple questions, with five or six emails to get a response.
Splunk Observability Expert
 

Scalability Issues

Sentiment score
7.7
Gremlin's platform scales well on AWS and GCP, smoothly supporting chaos experiments and larger teams with positive user experiences.
Sentiment score
7.1
Splunk Observability Cloud excels in scalability and data handling, but may be costly and challenging for custom metrics.
Gremlin Reliability Management Platform scales smoothly for running more chaos experiments, adding more services, or supporting a larger team.
DevOps & Mlops Engineer at a printing company with 1-10 employees
More than scalability, I thought about availability because it is a really important thing of the architecture tools.
Dev Ops To Development (IT) at a non-tech company with self employed
The scalability of Gremlin Reliability Management Platform depends on the scalability of the underlying infrastructure that we are hosting it on.
Senior Software Engineer at a sports company with 10,001+ employees
We've used the solution across more than 250 people, including engineers.
Splunk Observability Expert
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
Application Developer at UMB Financial
I would rate its scalability a nine out of ten.
Senior Manager at Bank of America
 

Stability Issues

Sentiment score
9.2
The Gremlin Reliability Management Platform is praised for its stability and reliability, with users highlighting its dependable performance.
Sentiment score
7.6
Splunk Observability Cloud is generally reliable with minor issues, praised for stable real-time monitoring and responsive support.
I have not seen any downtime or issues with its behavior or performance.
Senior Software Engineer at a sports company with 10,001+ employees
When downtime occurs, it raises concerns about how we measure and receive alerts, as everything needs to be in place.
Aws Dev Ops Engineer at a consultancy with 10,001+ employees
I would rate its stability a nine out of ten.
Head of DevOps at a tech services company with 1-10 employees
We rarely have problems accessing the dashboard or the page.
Splunk Observability Expert
 

Room For Improvement

The Gremlin Reliability Platform requires AI enhancements, better integration, user-friendly features, and more educational resources to improve usability and value.
Splunk Observability Cloud requires enhancements in pricing, integration, UI, search, support, and smarter alerting to improve user experience.
I think it would be useful to have some integration with Splunk or other log collectors, or maybe in the future, the ability to link Dynatrace or any other observability platform.
Dev Ops To Development (IT) at a non-tech company with self employed
If we can integrate it with natural language, could we talk to Gremlin Reliability Management Platform and have it configure some of the basic settings so that non-technical persons can also work on Gremlin Reliability Management Platform-like tools?
DEVOPS specialist at a media company with 10,001+ employees
The user interface is great, the integration is smooth, and Gremlin Reliability Management Platform has a fantastic support team that helps us a lot in many cases.
DevOps & Mlops Engineer at a printing company with 1-10 employees
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
IT Operations Engineer at ABC Supply Co. Inc.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
Systems Monitoring Engineer II at a government with 10,001+ employees
There should be a solution to update OTeL agents from Splunk Observability Cloud itself.
Senior Software Engineer at WorldPay US
 

Setup Cost

Enterprise buyers find Gremlin costly yet valuable for large-scale systems, though pricing and dashboard clarity vary by company.
Splunk Observability Cloud's features justify its high costs, though users seek cost-efficiency improvements despite flexible licensing.
It is not so cheap, but it has very powerful features.
Dev Ops To Development (IT) at a non-tech company with self employed
From a pricing standpoint of view regarding Gremlin Reliability Management Platform, I would say it is a bit expensive, but that expense is worth it given the kind of benefits it offers.
VP Global at a tech vendor with 10,001+ employees
My role does not incur costs for us since we have an NFR for Gremlin Reliability Management Platform that we can use in our case.
DevOps & Mlops Engineer at a printing company with 1-10 employees
Splunk is a bit expensive since it charges based on the indexing rate of data.
Senior Manager at Bank of America
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
Solutions Architect at Ikusi
I can confidently say our availability improved by forty percent, and downtime was reduced by approximately seventy to eighty percent.
Splunk Engineer at Data Elicit Solutions Pvt. Ltd.
 

Valuable Features

Gremlin's platform improves reliability with automated tests, failure simulations, risk detection, flexibility, and measurable infrastructure resilience.
Splunk Observability Cloud enhances performance with real-time metrics, AI analytics, and customizable dashboards for comprehensive monitoring and visibility.
There are really two pathways along: fewer incidents because with Gremlin Reliability Management Platform, we can make every part of the infrastructure more solid, and less downtime because we can test more architectures and then things like how to put in high availability clusters.
Dev Ops To Development (IT) at a non-tech company with self employed
We fix failures even before they occur, which is basically proactive risk detection and risk mitigation.
VP Global at a tech vendor with 10,001+ employees
The best feature that Gremlin Reliability Management Platform offers for me is the prebuilt reliability test; I think that is the best feature along with the automated scheduling.
DEVOPS specialist at a media company with 10,001+ employees
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
Senior Manager at Bank of America
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
Splunk Observability Expert
It offers unified visibility for logs, metrics, and traces.
Administrator at a tech vendor with 10,001+ employees
 

Categories and Ranking

Gremlin Reliability Managem...
Ranking in Application Performance Monitoring (APM) and Observability
23rd
Ranking in IT Infrastructure Monitoring
25th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
DevSecOps (7th)
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
7th
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
85
Ranking in other categories
Network Monitoring Software (7th), Cloud Monitoring Software (6th), Container Management (5th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Gremlin Reliability Management Platform is 0.1%. The mindshare of Splunk Observability Cloud is 2.3%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud2.3%
Gremlin Reliability Management Platform0.1%
Other97.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

VL
Senior Software Engineer at a sports company with 10,001+ employees
Chaos experiments have revealed weak points and now provide controlled cost-saving tests
The best features of Gremlin Reliability Management Platform are the safe failure injection, which is crucial as we can simulate the failures in a manner that we know these are just dumping tests and not the actual issues. Whether it is the CPU spike or the memory exhaustion, or the network latency, or the server shutdown, server shutdown is one of the most favorite features that I have in Gremlin Reliability Management Platform. The controlled blast radius is another standout feature. The controlled blast radius feature has helped my team in that we actually wanted to target only one specific container, our Docker containers that we deployed. It helped us to conduct tests in a very specific, isolated manner instead of launching a larger test or focusing on hundreds of servers at a time, resulting in very limited impact. Since ours is a very small team, we do not want to impact other servers. This controlled blast radius helped us to only focus on our servers and not impact any other team. Gremlin Reliability Management Platform has positively impacted my organization because before Gremlin Reliability Management Platform, we did not even know how to conduct these chaos engineering tests. We heard about it, but we had no idea of how to do something of that nature. If there are ten servers, ten systems in our architecture and if suddenly something goes down, nobody knew what would happen next. We did not even know how to simulate these types of tests. This lack of confidence has been mitigated by using Gremlin Reliability Management Platform. Now we can confidently test and see which system is the most critical. If this goes down, what happens? How much business valuation are we going to impact? How much loss are we going to incur? All of this is now clearly visible and transparent. Since using Gremlin Reliability Management Platform, we were able to reduce the incidents by six percent after conducting our limited experiments. We were also able to increase the uptime from ninety-eight to ninety-nine, which represents a one percent increase in uptime.
Taiwo Ige - PeerSpot reviewer
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
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Top Industries

By visitors reading reviews
Printing Company
11%
Construction Company
11%
Financial Services Firm
10%
Sports Company
10%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise6
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise8
Large Enterprise55
 

Questions from the Community

What needs improvement with Gremlin Reliability Management Platform?
There are certain areas where I think Gremlin Reliability Management Platform can improve. I would certainly add features related to AI and GenAI for recommendations. While dependency identificatio...
What is your primary use case for Gremlin Reliability Management Platform?
The primary reason I am using Gremlin Reliability Management Platform is to proactively test failures, identify weaknesses in my system, and fix them before real incidents actually occur. From a pr...
What advice do you have for others considering Gremlin Reliability Management Platform?
I would certainly suggest others venture into Gremlin Reliability Management Platform, as there is no second thought about it. However, I would not recommend jumping straight into production chaos....
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Information Not Available
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Gremlin Reliability Management Platform vs. Splunk Observability Cloud and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.