Foundever vs Teleperformance Contact Management Outsourcing vs West Contact Management Outsourcing comparison

We are a leading global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver more than 2.5 million unique customer experiences every day.

Teleperformance Contact Management Outsourcing Multichannel Solutions consist of Customer Care, Technical Support and Sales. Services provided includes:

• Delivers multilingual communications across a wide variety of channels, aided by automation.
• Manages and coordinates corrective action processes.
• Provides customers with top-notch support for installation, and service for numerous products (hardware, software and networking) and applications (operating systems, databases and programming environments).
• Offers rapid, effective support to customers for the installation, operation and troubleshooting of networks, as well as the configuration of firewalls and data distribution.

West Contact Management Outsourcing cloud contact center solution can help your company improve customer satisfaction by handling volume, breaking down silos and promoting agent engagement all while ensuring transactional security and reducing operational costs. We’ll help you modernize the customer experience today and provide the guidance you need to keep up tomorrow.