Find out in this report how the two AI Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Honeycomb Enterprise played a vital role in identifying the problems in the initial calls itself. That has actually saved us a lot of incidents.
The biggest return on investment with Honeycomb Enterprise is being able to find, if I am doing production support and something goes wrong, the exact scenario or the exact request and response and the details of that really quickly.
Problems that would previously take one or two hours to isolate were often narrowed down to 20 to 30 minutes using distributed tracing or BubbleUp.
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
There is a knowledgeable, though small, team of support engineers around the world.
They take some time to respond because they need logs and investigations, which delays the response time.
The support team has been knowledgeable and responsive, especially when we had questions about instrumentation, OpenTelemetry integration, or troubleshooting complex observability issues.
To highlight what is the issue going on in our currently running 100 requests, we just highlight that one request which is very slow or maybe we just move it to the top so that we can alert everybody that this is the problem.
We have never faced an issue with Honeycomb Enterprise.
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
Fortinet FortiSIEM is highly scalable.
Fortinet FortiSIEM is easy to scale.
When you send traces, you will get the complete view of the life of the code and how it has been executed.
Honeycomb Enterprise scales best when all the products in the company use it because it allows tracing outside of individual products to see how they interact.
At times we can be shocked to see that this price is too high for involving too many developers on one peak or having a much bigger data set or more advanced features for our use.
It stabilizes itself in an appropriate time, so its uptime is good.
These issues may cause unusual errors and user interface issues.
Some stability issues occur, but Fortinet's technical support team provides assistance.
They could not get proper tracing with Honeycomb Enterprise at that time.
In terms of stability and availability, this is an impressive one.
It provides logging, it provides connection with AWS, it provides connection with Docker, and machines, and local services, and mobile applications also.
Recently, they revised it to a subscription-based, all-inclusive license.
The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products.
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
Rather, it must be treated as a powerful supplementary tool that augments the existing code security solutions (such as Snyk or Checkmarx) in a DevSecOps or Secure DevOps environment.
The main thing is that I think everything should very hard aim for the direction of being AI compatible because every engineer, or most engineers now use AI to code.
That is what performance engineers and SREs need to see for each request, where it spent the entire time; how many other services or databases it interacted with and what took more or less time.
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
Windows agent licenses cost around 3,000 Rupees per device per year.
The revised model is subscription-based and more flexible.
In terms of pricing, it was a little challenging to get the company to commit to the full pricing of Enterprise, but once we got there it was nice.
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
I find the real-time monitoring and correlation capabilities effective for security alerts.
We get alerts into Slack, and they work great. We see a lot of metrics go through into Slack, and they are really useful for keeping our team focused on only seeing one place to see alerts.
The most valuable feature of Honeycomb Enterprise for me is the root cause analysis part because it helps me greatly with the response messages and derived error messages which are very clearly mentioned in Honeycomb Enterprise logs.
Honeycomb Enterprise is designed for modern cloud native systems.
| Product | Mindshare (%) |
|---|---|
| Honeycomb Enterprise | 1.0% |
| Fortinet FortiSIEM | 1.2% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 22 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 1 |
| Large Enterprise | 12 |
Fortinet FortiSIEM offers robust features like automation, real-time monitoring, and scalable log correlation. It integrates SOC and NOC, enhancing security by seamlessly managing data. A preferred choice for threat management, its comprehensive reports and competitive pricing add value.
Fortinet FortiSIEM serves as a comprehensive platform for security monitoring, threat detection, and incident management. It streamlines operations by integrating seamlessly with Fortinet and third-party tools, offering dynamic service discovery and user-friendly analytics. Leveraging its stable infrastructure, organizations conduct log analysis and behavioral monitoring across networks and applications. It supports compliance reporting and enhances security environments through integration with firewalls and security devices. Its cloud and on-premise options cater to regulatory and operational needs, while multitenant capabilities enable managed security service providers to extend robust security services. Users have highlighted areas for improvement in API integration, data retrieval speed, resource consumption, automation, and reporting flexibility.
What are the key features of Fortinet FortiSIEM?In healthcare, Fortinet FortiSIEM ensures compliance and secure health data management. Financial institutions utilize it for real-time monitoring and fraud detection, while educational sectors deploy for network security and data integrity. Service providers leverage its multitenant features for expansive client management.
Honeycomb Enterprise is designed to optimize performance visibility, offering a robust platform for distributed system observability. It provides insights for complex data and aids in faster issue resolution, making it a valuable tool for IT professionals.
This tool is tailored for real-time data tracking and improving system performance efficiency. Enterprises benefit from its capacity to handle large-scale data, ensuring seamless operations and continuity. Honeycomb Enterprise helps teams to tackle data challenges head-on by delivering comprehensive analytics that enhance infrastructure reliability and performance metrics.
What Features Make Honeycomb Enterprise Stand Out?In industries like finance, e-commerce, and technology, Honeycomb Enterprise implementations demonstrate its utility in managing complex data flows and optimizing system reliability. Businesses in these sectors leverage its capabilities to maintain high service standards and operational efficiency.
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