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FireMon Asset Manager vs Spiceworks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
FireMon Asset Manager
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
6
Ranking in other categories
Network Management Applications (14th), IT Asset Management (11th), Cyber Asset Attack Surface Management (CAASM) (6th)
Spiceworks
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (15th), IT Asset Management (12th), IT Infrastructure Monitoring (44th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
MC
Business Continuity And Disaster Recovery Manager at Cadence Bank
Continuous asset discovery has strengthened audits and BCDR planning but reporting needs improvement
FireMon Asset Manager supports my disaster recovery and business continuity planning through continuous real-time discovery, which is the foundation of everything. The fact that it's not a point-in-time scan, but ongoing, passive and active discovery, means my inventory is always current. That's what makes it useful for BCDR, where stale data is dangerous. The best features FireMon Asset Manager offers include leak path detection, which is genuinely valuable. It identifies rogue internet connectivity, unauthorized connections, and paths in and out of the network that shouldn't exist. In a bank, that's both a security concern and a BCDR concern because undocumented network paths create recovery risks I don't know I have. The topology mapping is also excellent. Being able to visualize how assets connect to each other and to the network helps my BCDR team understand dependencies between systems, which is critical for sequencing recovery procedures correctly. If I'm recovering a system, I need to know what it depends on and what depends on it. FireMon Asset Manager has positively impacted my organization primarily on our audit and examination posture. Before FireMon Asset Manager, when examiners asked about our asset inventory, I was presenting data I knew had gaps and hoping nobody looked too closely. Now I can walk into an examination with a continuously updated, discovery-validated asset inventory and answer those questions with confidence. That's a qualitative shift, but it has real consequences. Examination findings in banking are not trivial. This shift has led to measurable outcomes, such as reducing the time to compile our annual BIA asset inventory from roughly three weeks of manual effort down to essentially a report pull. That's significant staff time saved. I've also seen our CMDB accuracy improve. FireMon Asset Manager's continuous discovery keeps finding things that manual processes miss. And from a regulatory standpoint, I've had two examinations since deploying FireMon Asset Manager, and in both cases, the asset inventory questions that were previously a weakness in our program were answered cleanly. That's the metric that matters most in a regulated banking environment.
Rohit Samel - PeerSpot reviewer
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
Cloud storage with no hardware needed and great comprehensive reports
The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AA has helped to automate a complex Audit process, saving auditors from doing the mundane manual task of logging into multiple applications independently while the bot securely manages credentials, collects screenshots, builds PDFs, and reports results."
"By using SNMP configurations and Excel, I was able to read the mail. I used this functionality to categorize the fabric, then I used this information to correlate the value to Jira along with Excel."
"AARI allows business users to trigger the bot, so I do not have to schedule everything. This convenience allows users to utilize it as they need. I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications. AARI is very convenient, and that is their biggest selling point."
"Basically, to be frank, most of the features are awesome."
"The deployment is very easy."
"The development of the company from Automation Anywhere V11 to a2019 was valuable. I found many important and new features, like changing the way we write code and programming. It became much easier and very flexible in version 2019A. It became very easy to use and the recording was also good. Excel became very good too."
"The most valuable features of Automation Anywhere are the document processing and queue management."
"Looking at overall feasibility from features to costing perspective, I strongly feel Automation Anywhere offers a lot of features and scalability and is a very good tool overall and people who have not tried should give a try and put some hands-on."
"The most valuable feature is the change modules. Whenever there is a change in the firewall, it automatically reflects on FireMon."
"The most valuable aspects of FireMon Asset Manager are its integrations and its ability to passively monitor the network for unknown assets."
"It offers a single platform for managing firewalls of different brands and simplifies policy deployment and auditing. It helps push policies to different firewalls, and it also helps with policy auditing."
"FireMon Asset Manager fills a genuine gap in network security visibility that many organizations underestimate."
"Now I can walk into an examination with a continuously updated, discovery-validated asset inventory, and I can answer those questions with confidence."
"FireMon Asset Manager supports my disaster recovery and business continuity planning through continuous real-time discovery, which is the foundation of everything."
"Spiceworks is a great, free product, and any IT department that doesn't have a solid help-desk/knowledge-base solution would be amiss not to implement it."
"Spiceworks managed all tasks of the company on a daily routine, helping track priorities, knowledge base, and manage the incoming tickets from customers and inside projects, giving the employees one place to observe the correct state of the company productivity."
"It has increased the productivity of our IT department by speeding up service requests and managing and organizing them."
"Considering the fact that this is a free product, all you can get from this software is improvement in the way your organization operates and how your clients perceive you."
"I can tell you it works well and is stable."
"The documentation is also very helpful in figuring out the product."
"This is a great service desk product for SMB's."
"Considering this is AdWare this is a very good product with all the right tools for a medium sized IT department."
 

Cons

"More interactions with PDFs would be great for Automation Anywhere."
"We will be running error handling for 8,000 process and the system will fail."
"We are at an inflection point where we have automated so much that just keeping the lights on certainly takes 20% to 50% of the time, depending on the time of year. Being able to enable the stakeholders is one of my main focuses. If we are automating their process, I want them to continue owning that as much as possible. We are just expanding on the bot insights. From a security perspective, there have been some challenges for us getting our customers in there from a role-level security perspective and making sure that they have full access to the control room and their automation after it is automated."
"I'd like to see the stabilization of Co-Pilot and integration with multiple products... In the future, I will require integration with SAP Oracle, Atlassian, and Service Now. The contact center vertical is important..."
"The pricing is a little bit high compared with other tools."
"I have been using IQ Bot, and its accuracy can be improved. It could be more accurate."
"The learning curve for Automation Anywhere is steep, especially for advanced features like IQ Bot and API automation, which require technical expertise."
"The scheduling is a little difficult at times. Rather than setting up individual instances, it would be really nice if we had the ability to set repetitive jobs easily. Right now, if you want a job to run every 15 minutes, you have to schedule it a lot of times. I'd rather have the ability to just say 'run every 15 minutes.'"
"It is not very good at monitoring the Check Point firewall, but it works very well with other firewalls such as Palo Alto, Fortinet, and Cisco ASA."
"FireMon Asset Manager can be improved in reporting customization, which is more limited than I'd prefer."
"While passive discovery remains important, active retrieval of asset details would be valuable, and this functionality is starting to be implemented, as I've observed in recent updates but it is not fully there yet."
"The discovery process could be improved. If incorrect credentials are entered, it should give an error message. That would make our work easy rather than having to troubleshoot why the issue is occurring."
"The biggest friction point or frustration I have encountered with FireMon Asset Manager is the support experience being inconsistent."
"I find that FireMon Asset Manager's reporting customization is more limited than I would like."
"The ticketing system could be more robust, more like a service desk."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"Mac networking needs improving, as everything has to be manually entered in a Mac environment."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Most problems are the system bugs and slowness, also because the product has a web interface that makes a lot of problems like refreshing and information loss."
"I am unable to provide suggestions for improvement at this moment."
"Sometimes, it can be difficult to integrate what you need."
"I am a bit emotionally triggered and pissed off because of it because it's wasting my time and it's not what I want."
 

Pricing and Cost Advice

"IQ Bots are very costly. It's not a sustainable bot for us as of now. We will look for better, alternate options for that."
"The Automation Anywhere license is affordable and not complex."
"It saves on the quality of work, because the quality can be bad when somebody's doing it. If a bot does the work, it's faster and comes with good quality. These are two important things along with the cost saving in the long run. That's where the value is."
"On a yearly basis, our licensing costs are about $80,000. There are no additional costs beyond the standard licensing fees."
"Costs savings have been seen by employing bots for multiple shifts instead of people."
"I would rate the cost of Automation Anywhere as a six out of ten, with ten being the most expensive."
"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."
"It costs up to $1,200 per license."
"FireMon Asset Manager's pricing has been reasonable and has worked well for us from a licensing standpoint."
"FireMon is more expensive than other brands but justified by its comprehensive feature set. It includes several functions that might require additional subscriptions in other solutions."
"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
"The product is free! Get it now."
"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
"The tool is cheap."
"It's free."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
11%
Outsourcing Company
23%
Comms Service Provider
16%
Media Company
10%
Insurance Company
8%
Construction Company
14%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise561
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise10
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for FireMon Asset Manager?
My experience with pricing, setup cost, and licensing reveals that it's not inexpensive. The license cost is manageab...
What needs improvement with FireMon Asset Manager?
The biggest friction point or frustration I have encountered with FireMon Asset Manager is the support experience bei...
What is your primary use case for FireMon Asset Manager?
My main use case for FireMon Asset Manager is continuous network asset discovery and visibility. We have a complex hy...
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, ...
What is your primary use case for Spiceworks?
If our customers need backup support, we can work with them and provide it. Whatever solution the customer requires, ...
What advice do you have for others considering Spiceworks?
It performs its intended functions. We may use it, but perhaps not for ourselves, but for our customers, potentially ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
No data available
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about FireMon Asset Manager vs. Spiceworks and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.