FireMon Asset Manager vs Spiceworks comparison

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FireMon Asset Manager

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Executive SummaryUpdated on Dec 18, 2024

Spiceworks and FireMon Asset Manager compete in the IT asset management solutions category. FireMon Asset Manager seems to have the upper hand due to its robust advanced features that cater to complex IT environments.

Features: Spiceworks offers inventory management, a complete IT help desk, and network monitoring capabilities. FireMon Asset Manager provides firewall management, risk assessment, and security policy automation suited for enterprise-level security needs.

Ease of Deployment and Customer Service: Spiceworks offers easy deployment with community-based support and a straightforward setup. FireMon Asset Manager ensures seamless integration with a structured deployment model and professional customer service, though it may involve a more complex deployment process due to its advanced features.

Pricing and ROI: Spiceworks is a cost-effective choice with no initial setup costs, ideal for small businesses or those on a budget. FireMon Asset Manager, with a higher initial investment, offers a higher ROI with its advanced features and comprehensive security functions, making it a solid option for larger organizations seeking extensive asset management capabilities.

To learn more, read our detailed FireMon Asset Manager vs. Spiceworks Report (Updated: April 2025).

FireMon Asset Manager vs. Spiceworks

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FireMon Asset Manager

Ranking in IT Asset Management

13th

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Network Management Applications (17th), Cyber Asset Attack Surface Management (CAASM) (7th)

Spiceworks

Ranking in IT Asset Management

11th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (17th), IT Infrastructure Monitoring (45th)

Mindshare comparison

As of May 2025, in the IT Asset Management category, the mindshare of FireMon Asset Manager is 0.1%. The mindshare of Spiceworks is 2.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management

Featured Reviews

Chan Lung

Presale Consultant at Sangfor Technologies

Works very well as a single platform for policy management and audit compliance

The dashboard clearly shows the policies of a network environment. We can see which policies are critical or are always being used. We can also see which ones are not being used or have not been modified in a long time. We can see all the ports that the applications are using. We have all this information in the dashboard. After deployment, FireMon Asset Manager automatically shows the network topology. However, the dashboard is pretty fixed. It is not flexible. If I need to modify the dashboard, I need the help of their customer support. FireMon has streamlined policy deployment across multiple firewalls, making it easier to quickly implement changes. It has also improved our ability to comply with audits and be compliant with PCI DSS and ISO 27001 standards. The efficiency of deploying policies has increased significantly. The information provided by FireMon Asset Manager is helpful in making an organization's environment secure. It makes customers look into their policies and see if they need to be modified.

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Jeetendar Kumar

Information Technology Analyst at The Aga Khan University Hospital (Pakistan)

Customizable, easy to use, easy to manage, and provides multiple features

I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the change modules. Whenever there is a change in the firewall, it automatically reflects on FireMon."

"The most valuable aspects of FireMon Asset Manager are its integrations and its ability to passively monitor the network for unknown assets."

"It offers a single platform for managing firewalls of different brands and simplifies policy deployment and auditing. It helps push policies to different firewalls, and it also helps with policy auditing."

"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."

"The solution is easy to use and easy to manage."

"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."

"Spiceworks is generic and free."

"The solution is very stable. It's reliable and efficient."

"Helpdesk and inventory are both equally valuable, and they form the true core of the product."

"It's easy to understand."

"Tickets by e-mail, with actions by hastag."

More Spiceworks pros

Cons

"It is not very good at monitoring the Check Point firewall, but it works very well with other firewalls such as Palo Alto, Fortinet, and Cisco ASA."

"While passive discovery remains important, active retrieval of asset details would be valuable, and this functionality is starting to be implemented, as I've observed in recent updates but it is not fully there yet."

"The discovery process could be improved. If incorrect credentials are entered, it should give an error message. That would make our work easy rather than having to troubleshoot why the issue is occurring."

"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."

"Since Spiceworks is a free tool, it's not very scriptable or customizable."

"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."

"The SNMP sniffer requires a lot of work to get right."

"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."

"The customer service is okay, however, I would appreciate much more clarity on what I want to know exactly."

"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."

"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."

More Spiceworks cons

Pricing and Cost Advice

"FireMon is more expensive than other brands but justified by its comprehensive feature set. It includes several functions that might require additional subscriptions in other solutions."

"FireMon Asset Manager's pricing has been reasonable and has worked well for us from a licensing standpoint."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"The tool is cheap."

"It's free."

"The product is free! Get it now."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Financial Services Firm

11%

University

10%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for FireMon Asset Manager?

FireMon is more expensive than other brands but justified by its comprehensive feature set. It includes several functions that might require additional subscriptions in other solutions.

What needs improvement with FireMon Asset Manager?

We used FireMon Asset Manager only for the firewalls. It could not always discover, so we had to go in and add it manually. The discovery was not always consistent. At times it worked, and at times...

What is your primary use case for FireMon Asset Manager?

We used FireMon Asset Manager for 12 clients. We used it for firewall audits and rule changes.

What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

ManageEngine ServiceDesk Plus vs Spiceworks

Comparisons

No data available

ServiceNow vs Spiceworks

Compared 29% of the time

Zabbix vs Spiceworks

Compared 28% of the time

Lansweeper vs Spiceworks

Compared 19% of the time

Freshdesk vs Spiceworks

Compared 8% of the time

Compared 7% of the time

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Product Reports

FireMon Asset Manager

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Overview

FireMon Asset Manager provides insightful monitoring and management of your network assets, helping organizations maintain security compliance and optimize asset usage effectively.

FireMon Asset Manager offers a comprehensive view of network assets, assisting in identifying security compliance gaps and optimizing resource utilization. Designed for enterprises requiring robust asset monitoring, it ensures efficient tracking, enabling proactive threat management and policy adherence across digital environments.

What are the important features of FireMon Asset Manager?

Real-Time Monitoring: Continuously tracks network assets to provide up-to-date security insights.
Compliance Assurance: Ensures assets meet security policies and regulatory requirements.
Reporting Capabilities: Offers detailed reports for better visibility and analysis of network assets.

What benefits and ROI can users expect from FireMon Asset Manager?

Enhanced Security Posture: By maintaining compliance and identifying vulnerabilities, it minimizes risks.
Operational Efficiency: Streamlines asset management, reducing manual interventions and resource wastage.
Cost Savings: Prevents potential security incidents, saving costs related to breaches and non-compliance fines.

In industries like finance and healthcare, FireMon Asset Manager plays a crucial role by providing meticulous asset tracking essential for maintaining stringent compliance requirements. It enables organizations to swiftly adapt to changing regulations and safeguard sensitive information effectively.

FireMon

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

Information Not Available

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino

FireMon Asset Manager vs. Spiceworks