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Fidelis Elevate vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
3.7
WatchGuard EPDR offers strong ROI through streamlined endpoint management and quick deployment, despite cost concerns in Latin American markets.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
6.2
WatchGuard EPDR's customer service is praised for knowledgeable, responsive support with direct developer access and reliable solutions.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.6
WatchGuard EPDR is highly rated for scalability, supporting organizations with up to 800 users effectively and efficiently.
WatchGuard EPDR is very competitive regarding its scalability.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
8.3
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
WatchGuard EPDR is a very stable solution and is not resource intensive.
It is very stable with no hanging problems.
The stability is approximately a seven to eight out of ten.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
WatchGuard EPDR in Latin America is pricey, with limited compatibility and features needing improvement for broader system support.
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
 

Setup Cost

WatchGuard EPDR is seen as affordable and offers good value, competitively priced against brands like Sophos and Palo Alto XDR.
It is worth the money and provides good return on investment.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
The pricing is slightly high, but the product quality justifies it.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
WatchGuard EPDR offers zero-trust, AI monitoring, ransomware protection, and integration with firewalls, emphasizing real-time insights and patch management.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
The software deployment is also a key aspect of the solution.
It prevents issues with Trojans and encryption Trojans, providing efficiency in network oversight.
 

Categories and Ranking

Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
36th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (3rd), Network Detection and Response (NDR) (15th), Managed Detection and Response (MDR) (24th), Extended Detection and Response (XDR) (25th)
WatchGuard EPDR
Ranking in Endpoint Detection and Response (EDR)
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Endpoint Protection Platform (EPP) (11th)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Fidelis Elevate is 0.5%, up from 0.3% compared to the previous year. The mindshare of WatchGuard EPDR is 1.9%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
WatchGuard EPDR1.9%
Fidelis Elevate0.5%
Other97.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
PaolaLamura - PeerSpot reviewer
While being easy to manage and create reports, the tool also offers a good UI
I rate the ease of use and management of Panda Adaptive Defense 360 an eight on a scale of one to ten. The tool's ability to provide information about the vulnerability is the most impactful feature of the product that has an impact on our company's security posture. Speaking about scenarios where the solution effectively prevented the security breach, I would say that our company sees how the tool blocks when our customers accidentally click on some malware, after which it quarantines that file. My company makes a playbook with the SOAR tool that Panda Adaptive Defense 360 uses to block and isolate attacks. In our company's system, if there is a big event that occurs, then to block the endpoint, we use SOAR with Panda Adaptive Defense 360 to block and isolate attacks or threats. The solution's real-time monitoring has improved our company's ability to detect threats if we use it in our company with Panda SIEMFeeder. Only if in my company there is a need to do some research, prepare a report, or if we want to change the policy, so it is not very often that we use the visualization part of the tool in our company. The reporting and analytics part of the tool has helped with the decision-making in our company since we combine different kinds of logs and situations from different ingestion logs, and we can configure a specific alert. In my company, we use the tool's data search functionality if required to check the information we need. Presently, our company uses the configuration alert and SIEMFeeder in our system. I rate the tool a nine out of ten.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Government
10%
Manufacturing Company
10%
Computer Software Company
13%
Comms Service Provider
12%
Hospitality Company
6%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise1
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What is your experience regarding pricing and costs for WatchGuard EPDR?
I think the pricing is normal because we subscribe for three years. Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
What needs improvement with WatchGuard EPDR?
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus ...
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

First Midwest Bank
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about Fidelis Elevate vs. WatchGuard EPDR and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.