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Fidelis Elevate vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
8.6
Trellix Endpoint Security delivers substantial ROI and cost savings, exceeding 300%, by efficiently preventing security breaches and reducing expenses.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
7.6
Trellix Endpoint Security support is praised for expertise but inconsistent service and slow response times need improvement.
I would rate their customer service nine out of ten.
The response time is a notable issue.
Some engineers are knowledgeable.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.6
Trellix Endpoint Security is highly scalable, easily integrating across environments for diverse needs, especially excelling in cloud setups.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
8.5
Trellix Endpoint Security is stable and reliable, with improved versions addressing issues and users rating it highly.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
I would rate its stability as nine out of ten.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Trellix Endpoint Security struggles with performance, detection speed, administration complexity, and compatibility, needing better automation and scalability.
The product does not seem to be cloud-native.
It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
 

Setup Cost

Trellix Endpoint Security offers flexible pricing, valued for bundled deals, despite higher costs and per-user licensing concerns.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Trellix Endpoint Security excels in centralized management, offering robust, adaptive cybersecurity with seamless integration and user-friendly remote control features.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
The most valuable features of Trellix Endpoint Security include its protection capabilities such as DNS and endpoint security, DNS threat prevention, as well as advanced threat prevention.
 

Categories and Ranking

Fidelis Elevate
Ranking in Extended Detection and Response (XDR)
23rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (35th), Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (14th), Managed Detection and Response (MDR) (25th)
Trellix Endpoint Security
Ranking in Extended Detection and Response (XDR)
13th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
101
Ranking in other categories
Endpoint Protection Platform (EPP) (10th)
 

Mindshare comparison

As of May 2025, in the Extended Detection and Response (XDR) category, the mindshare of Fidelis Elevate is 0.6%, up from 0.4% compared to the previous year. The mindshare of Trellix Endpoint Security is 1.8%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Abdullah Al Hadi - PeerSpot reviewer
Customization capabilities allow clients to autonomously deploy policies
There are a few areas where Trellix Endpoint Security ( /categories/endpoint-protection-platform-epp ) can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
11%
Government
8%
Energy/Utilities Company
8%
Educational Organization
42%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

First Midwest Bank
inHouseIT, Seagate Technology
Find out what your peers are saying about Fidelis Elevate vs. Trellix Endpoint Security and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.