We performed a comparison between Fidelis Elevate and Secureworks Taegis XDR based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, SentinelOne, Wazuh and others in Extended Detection and Response (XDR)."I like the easy integration and advanced possibilities. We can implement it at customer sites in a few clicks, but we can also dive deep and drill down to extended features. There's a very good starting point to get into this product and all the features from Defender."
"The incident threat response and its ability to facilitate effective remediation against threats are the standout features."
"Microsoft 365 Defender is a good solution and easy to use."
"From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
"Microsoft Defender's most critical component is its CASB solution. It has many built-in policies that can improve your organization's cloud security posture. It's effective regardless of where your users are, which is critical because most users are working from home. It's cloud-based, so nothing is on-premise."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"Another noteworthy feature that I find appealing in Microsoft Defender is the credit-backed simulation. This feature enables organizations to train their users on effectively responding to phishing emails through a simulated training environment."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"The initial setup was straightforward."
"It's a complete solution package."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"Defender also lacks automated detection and response. You need to resolve issues manually. You can manage multiple Microsoft security products from a single portal, and all your security recommendations are in one place. It's easy to understand and manage. However, I wouldn't say Defender is a single pane of glass. You still need to switch between all of the available Microsoft tools. You can see all the alerts in one panel, but you can't automate remediation."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"There is definitely scope for improvement in the automation area. Because the solution is a SaaS platform, we don't have the overall ability to automate stuff.... There is no direct way to go ahead because it's a SaaS platform."
"While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a cohesive identity experience."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."
"One of the biggest downsides of Microsoft products, in general, is that the menus are often difficult to find, as they tend to move from place to place between versions."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The reports in the endpoint area of Elevate can be improved."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"The pricing could be improved."
Fidelis Elevate is ranked 20th in Extended Detection and Response (XDR) with 7 reviews while Secureworks Taegis XDR is ranked 28th in Extended Detection and Response (XDR) with 2 reviews. Fidelis Elevate is rated 8.4, while Secureworks Taegis XDR is rated 6.0. The top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". On the other hand, the top reviewer of Secureworks Taegis XDR writes " It's a complete solution package". Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, VMware Carbon Black Cloud, Darktrace and Trellix Endpoint Security (ENS), whereas Secureworks Taegis XDR is most compared with Cortex XDR by Palo Alto Networks, Wazuh, CrowdStrike Falcon, Microsoft Defender for Cloud and IBM Security QRadar.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
