Microsoft Exchange Online Protection and ESET PROTECT Enterprise compete in the email security and endpoint protection category. Based on the features and capabilities, Microsoft Exchange Online Protection seems to have the upper hand due to its seamless integration with Windows and Office 365, providing a more comprehensive protection suite.
Features: Microsoft Exchange Online Protection offers robust anti-phishing, anti-malware, and spam policies. It integrates seamlessly with Windows and Office 365, and its dashboard provides an easy-to-use interface for users. ESET PROTECT Enterprise includes Zero-Day Protection, firewall policy management, and emphasizes resource efficiency, making it effective on older hardware.
Room for Improvement: Microsoft Exchange Online Protection users desire greater granularity, improved security features, and reduced complexity in settings. ESET PROTECT Enterprise users suggest improvements in resource usage, enhanced dynamic policy management, and better cloud integration.
Ease of Deployment and Customer Service: Microsoft Exchange Online Protection is widely used in public and hybrid cloud environments but may pose complexity for new users. ESET operates efficiently across various setups and is generally rated well for customer support, though speed improvements are suggested. Microsoft's support shows mixed reviews concerning response times.
Pricing and ROI: Microsoft Exchange Online Protection is perceived as costly, especially for small businesses due to additional ongoing costs but offers value through integration and protection. ESET PROTECT Enterprise is recognized for being more affordable, offering a good balance of features and cost-effectiveness, contributing positively to ROI.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
My experience with ESET's technical support is positive; the technicians are knowledgeable and responsive.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
If I had to rate the support I received on a scale of ten, I would give it a ten because he went way beyond what was expected for me.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup.
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or spam email.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
The pricing is reasonable.
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Microsoft Exchange is more expensive compared to other services like Gmail.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
This is a benefit because with all the systems connected, wherever the users are, from my system I can see what's happening on their system.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
The security features provided by Microsoft are robust.
Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email.
| Product | Market Share (%) |
|---|---|
| ESET PROTECT Enterprise | 2.2% |
| Microsoft Exchange Online Protection (EOP) | 1.1% |
| Other | 96.7% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.
With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.
In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.
EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.
Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.
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