We performed a comparison between ESET PROTECT Enterprise and IBM Security QRadar based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like how Microsoft XDR and the other Microsoft products are integrated into a single unified security stack covering identity access management, endpoint protection, email, cloud applications, etc."
"Scanning, vulnerability reporting, and the dashboard are the most valuable features."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"Microsoft 365 Defender is a stable solution."
"The attack simulation is excellent; initially, this feature wasn't very robust, but Microsoft improved what we could achieve with it. We can now customize our practice phishing emails and include our company logo, for example. Attack simulation also helps integrate with third-party solutions where applicable and provides an overview of our security architecture through testing. The summary includes areas for improvement in our protection and what steps we need to take to get there."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"The most valuable feature of all is the full integration with the rest of the software in the operating system and Office 365, as well as Microsoft SCCM. It is quite easy for us to work with the whole instance of Microsoft products. This integration improves the benefits of the whole suite of products."
"The solution doesn't have high memory usage."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"ESET PROTECT Enterprise is reliable."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"We can easily manage resources, disable or enable clients and update them."
"The solution offers a lot of configuration capabilities."
"There are other third-party plugins that we can use."
"The product provides a complete platform for ingesting the log, doing the correlations and handling the runtime."
"It is a very good SIEM."
"There is a single dashboard that gives us a complete overview of what is happening around the globe."
"The monitoring and dashboards are great."
"It does good correlation for events. It does good general analysis, and it has good apps as well."
"It'll get you from point A to B."
"It integrates very easily with other solutions. The solution is flexible. We can add anything to it, as it is a good companion to other tools."
"Microsoft Defender XDR is not a full-fledged EDR or XDR."
"Microsoft frequently changes the names of its products, sometimes even renaming entire portals or features."
"The licensing is a nightmare and has room for improvement."
"The abundance of sub-dashboards and sub-areas within the main dashboard can be confusing, even if it all technically makes sense."
"The Defender agent itself is more compatible with Windows 10 and Windows 11. Other than these two lines, there are so many compatibility issues. Security is not only about Microsoft. The core technical aspects of it are quite good, but it would be good if they can better support non-Microsoft solutions in terms of putting the agents directly into VMware and other virtualization solutions. There should be more emphasis on RHEL and other operating systems that we use, other than Windows, in the server category."
"The onboarding and offboarding need improvement. I work with other vendors as well, and they have an option to add a device or remove a device from the portal, whereas with Microsoft 365 Defender, we need to do that manually. However, once you do that, everything can be controlled through the portal, but getting the device onboarded and offboarded is currently manual. If we have an option to simply remove a device from the portal or get a device added from the portal, it would be more convenient. The rest of the features are similar. This is the only area where I found it different from others. I would also like to be able to simply filter with a few of the queries that are already there."
"We should be able to use the product on devices like Apple, Linux, etc."
"I would like more of the features in Defender for 365 to be included in the smaller licenses. Even if I buy a small license and don't need everything, security shouldn't be a question. Security is one of the main aspects of all projects from our side, so it would be nice to have more features in the smaller licenses."
"Its automation can be improved."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"The solution can be quite technical and therefore is challenging for new users."
"I would like to see more features on the reporting side of things."
"The availability and sustainability could also be improved."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"The tool is complex and expensive."
"The solution could improve by having more out-of-the-box use cases."
"IBM Security QRadar lacks automated response. With this feature, there's no need to visit VirusTotal or other sites for IP reputation. There should be a small plug-in where users can click to retrieve details about the reputation and organization of public IP."
"With IBM Security QRadar, my company faced issues with the support we received for the product."
"The dashboards are all legacy and old."
"You can scale IBM QRadar User Behavior Analytics, but it has room for improvement."
"Ideally we would like a mobile version so that any alert that comes in will notify us in a mobile app, or by using SMS integration."
"The initial setup was complex, and it took six months."
"The weak signal detection with QRadar needs improvement. You can detect what you know, but what is unknown to the rule engine can't be detected."
ESET PROTECT Enterprise is ranked 16th in Extended Detection and Response (XDR) with 10 reviews while IBM Security QRadar is ranked 11th in Extended Detection and Response (XDR) with 198 reviews. ESET PROTECT Enterprise is rated 9.0, while IBM Security QRadar is rated 8.0. The top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and VirusTotal, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our ESET PROTECT Enterprise vs. IBM Security QRadar report.
See our list of best Extended Detection and Response (XDR) vendors.
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