IBM Security QRadar and ESET PROTECT Enterprise compete in the domain of comprehensive security solutions. IBM Security QRadar appears to have an advantage in catering to large enterprises due to its extensive features like log management, scalability, and integration capabilities, whereas ESET PROTECT Enterprise excels in ease of management and affordability.
Features: IBM Security QRadar is equipped with powerful capabilities such as data correlation from diverse logs, scalability for large-scale operations, and compliance monitoring. Its platform supports numerous integrations for adaptive security management. ESET PROTECT Enterprise provides robust threat protection, scheduled scans, and automatic updates, ensuring a secure user environment. Its easy-to-use interface and flexible deployment options make it an effective solution for diverse organizations.
Room for Improvement: IBM Security QRadar could benefit from more straightforward licensing, reduced costs, enhanced UI and dashboards, better API integrations, and improved AI/ML capabilities. Additionally, it could develop better technical support services. ESET PROTECT Enterprise needs enhancements in mobile device management, better functionality on Mac and mobile devices, improved scalability, and efficient licensing management.
Ease of Deployment and Customer Service: IBM Security QRadar provides a reliable deployment process geared towards on-premises environments with broad global support, though certain regions report slower technical support response. ESET PROTECT Enterprise, with its flexible on-premises and hybrid cloud options, enjoys a positive reputation for user-friendly deployment and responsive technical support across numerous regions.
Pricing and ROI: IBM Security QRadar positions itself as a premium-priced solution, particularly suitable for large enterprises that can leverage its broad feature set to maximize their return on investment, despite the higher cost. ESET PROTECT Enterprise stands out as a cost-effective alternative, offering a competitively priced solution that provides strong security measures, making it accessible to a broader array of businesses.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
Splunk is more expensive than IBM Security QRadar.
It was costly mainly because of the value you can get right now compared to other solutions.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
| Product | Market Share (%) |
|---|---|
| IBM Security QRadar | 3.5% |
| ESET PROTECT Enterprise | 0.9% |
| Other | 95.6% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 89 |
| Midsize Enterprise | 36 |
| Large Enterprise | 102 |
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
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