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ESET EDR/XDR vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET EDR/XDR
Ranking in Endpoint Detection and Response (EDR)
58th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
3
Ranking in other categories
Authentication Systems (53rd), Extended Detection and Response (XDR) (36th)
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (10th)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of ESET EDR/XDR is 0.9%, up from 0.4% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black Cloud0.2%
ESET EDR/XDR0.9%
Other98.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Navin Mohinani - PeerSpot reviewer
Have faced inconsistent pricing and a heavy footprint while managing small-scale deployments
We might get good pricing one year, and then the next year there could be significant pricing issues. Integration with ESET EDR_XDR is easy, though we don't integrate it with many products. It is pretty easy to install without any hassles. We use cloud solutions for implementation. ESET EDR_XDR has its own cloud portal where everything is available. Overall rating: 7 out of 10.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"It is pretty easy to install without any hassles, and ESET EDR_XDR has its own cloud portal where everything is available."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"The solution does very well as a baseline EDR and provides good process-level management."
"The detection response and quarantining are very good features."
"​The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
 

Cons

"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The memory and CPU footprint can affect performance. It sometimes slows down the CPU performance."
"The solution could improve how it scours each website."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"Additionally, it is complex to use, and the pricing should be improved."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"The solution can only handle about 500 bans or blocks."
"Training and education for both partner and customer, including product marketing need to be improved."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
 

Pricing and Cost Advice

"I rate the solution’s pricing a six or seven out of ten.."
"Pricing for this solution could be made lower."
"You need to pay for the licensing of the product. The pricing is costly."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"VMware Carbon Black Cloud is an expensive solution."
"The solution is very inexpensive so there is great cost savings to using it."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
9%
Financial Services Firm
9%
Computer Software Company
9%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with ESET EDR/XDR?
ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks. Improvements in preventive maintenance and early detection of cyber attacks are necessary ...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

ESET Secure Authentication
Carbon Black CB Response
 

Overview

 

Sample Customers

Mitsubishi Motors, Canon
ALLETE belk
Find out what your peers are saying about ESET EDR/XDR vs. VMware Carbon Black Cloud and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.