No more typing reviews! Try our Samantha, our new voice AI agent.

Entrinsik Informer vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Entrinsik Informer saves time by simplifying data access and report creation, aiding faculty decision-making over costly alternatives.
Sentiment score
6.4
ThoughtSpot offers time savings and strategic benefits, though ROI quantification is challenging and adoption varies despite its user-friendly interface.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
Based on our implementation in one project, we are trying to raise more funding to expand its use.
Senior Business Intelligence Architect at Mphasis
This tool has really improved our decision-making by 70 to 80% because we are able to rely on insights from different data sources from different departments.
Financial Analyst at Nestlé
 

Customer Service

Sentiment score
8.4
Entrinsik Informer's support is highly praised for its responsiveness, expertise, and comprehensive resources, ensuring high customer satisfaction.
Sentiment score
5.9
ThoughtSpot's customer service receives mixed reviews, with praise for responsiveness but some criticism for delays and knowledge base limitations.
I stopped opening tickets due to insufficient and untimely responses.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
The customer support for ThoughtSpot is very proactive and supportive, available 24/7.
Financial Analyst at Nestlé
 

Scalability Issues

Sentiment score
6.7
Entrinsik Informer scales effectively with minor challenges, often related to external systems rather than the software itself.
Sentiment score
6.1
ThoughtSpot is praised for scalability and flexibility but faces challenges in governance; contract type affects its scalability potential.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
Sr Data Analytics Consultant at Capgemini
The platform does not have technical problems with scaling data or connections.
Software Engineer (Data specialist) at Salesforce
As our data has grown, I have validated huge datasets and complex models without significant issues.
Data Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
6.7
Entrinsik Informer offers robust stability with 99% reliability, minimal issues, resolved browser compatibility, and prompt developer support.
Sentiment score
6.3
ThoughtSpot is reliable and stable, with minimal downtime and smooth upgrades, despite occasional performance issues and integration needs.
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
Sr Data Analytics Consultant at Capgemini
The upgrades are smooth with no downtime, which is super important.
Software Engineer (Data specialist) at Salesforce
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Room For Improvement

Entrinsik Informer users seek better customization, integrations, user-friendly interfaces, training, and performance improvements, highlighting report and security challenges.
ThoughtSpot lacks customization, flexibility, and affordable options, with users desiring improved integrations, usability, and a free learning version.
Currently, it is not as customizable as the options available on Power BI or Tableau.
Sr Data Analytics Consultant at Capgemini
Handling governance when there are many models and dashboards is complex.
Software Engineer (Data specialist) at Salesforce
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Setup Cost

Entrinsik Informer provides cost-effective licensing and maintenance options, making it appealing to enterprise users seeking competitive pricing.
ThoughtSpot offers competitive pricing with flexible negotiation, generally costing more than Power BI but less than Tableau.
HubSpot is expensive.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot's pricing is reasonable and in line with other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
The pricing, setup cost, and licensing for ThoughtSpot are competitive.
Financial Analyst at Nestlé
 

Valuable Features

Entrinsik Informer offers easy report customization, security, multi-database support, real-time dashboards, and user-friendly interfaces for efficient data handling.
ThoughtSpot simplifies data exploration with AI analytics, offering speed, scalability, and user-friendly interfaces for efficient decision-making.
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
Sr Data Analytics Consultant at Capgemini
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.
Data Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

Entrinsik Informer
Ranking in BI (Business Intelligence) Tools
35th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
Reporting (30th)
ThoughtSpot
Ranking in BI (Business Intelligence) Tools
10th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Data Visualization (9th), Embedded BI (6th)
 

Mindshare comparison

As of March 2026, in the BI (Business Intelligence) Tools category, the mindshare of Entrinsik Informer is 0.8%, up from 0.1% compared to the previous year. The mindshare of ThoughtSpot is 1.6%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
ThoughtSpot1.6%
Entrinsik Informer0.8%
Other97.6%
BI (Business Intelligence) Tools
 

Featured Reviews

it_user187596 - PeerSpot reviewer
Systems Analyst / Data Architect at a university with 51-200 employees
Informer empowers end-users with the tools to retrieve their data quickly and efficiently
Customer Service: Excellent. Every case I've opened with them, or phone call I have had have been more than helpful. It is clear they care both about my needs as a customer and their product. Technical Support: Excellent. Each question I've asked, intelligent or not, has been met with the same level of professionalism and expertise. I always feel they will come to some resolution if possible and they do.
Purity Wairimu - PeerSpot reviewer
Financial Analyst at Nestlé
Self-service analytics has empowered teams and now drives faster data-driven decisions
I have an experience of four years using ThoughtSpot. ThoughtSpot is very easy to use. Even non-technical users find it very easy to use and user-friendly. Some of the best features ThoughtSpot offers are innovation, ease of use, and data analytics. Reporting development is also pretty easy, making complex formulas slightly easier. Additionally, dashboarding for non-technical people, easy search of data, ease of getting insights, AI-driven analytics, and the ability to easily build charts are highlights. ThoughtSpot also offers data connection with live data sources. ThoughtSpot's scalability is impressive; it can handle large data easily, and performance has been powerful and reliable. The AI-driven analytics capabilities in ThoughtSpot help to predict future outcomes and are very helpful in tracking data, and performance is great.
report
Use our free recommendation engine to learn which BI (Business Intelligence) Tools solutions are best for your needs.
885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise10
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ThoughtSpot?
The pricing, setup cost, and licensing for ThoughtSpot are competitive, and it is a very user-friendly tool compared to its competitors. Setting it up was easy and straightforward.
What needs improvement with ThoughtSpot?
The customizability of the visualization live boards should be improved. Additional support for more data warehouse systems is needed, as data does not always match sometimes. Sophisticated data mo...
What is your primary use case for ThoughtSpot?
My name is Peter Chemo, a Financial Analyst at Nesto. One of the major challenges that ThoughtSpot solves is reducing the dependency on data teams for reports and insights. ThoughtSpot also integra...
 

Overview

 

Sample Customers

Elon University, North Carolina Community College System, American University, American Museum of Natural History, New York Botanical Gardens, BP North America, Campbell University, Carnegie Museum of Pittsburgh, Linux Foundation, Julliard, Lake County Sheriff's Office, Raleigh Police Department, Loyola University, R & R Insurance, Schoolcraft College, Texas A&M, Two Rivers Insurance Company, University of Alabama, Advanced Medial Transport, Texas Title
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Entrinsik Informer vs. ThoughtSpot and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.