Eaton PredictPulse vs nlyte comparison

"You can also program a report at the frequency you choose — I chose a monthly frequency — and get a report from each unit describing the average performance throughout that time period. That's very critical because we can use that as a maintenance tool to monitor the health of the unit."

"PredictPulse has been pretty stable. Our older UPS was approaching the end of life. Eaton came by and upgraded all the hardware, so we could install the latest interface and use PredictPulse on it. We didn't even have to ask."

"Event Viewer saves me a lot of time when getting everything ready for our fire insurance rating inspection, once every seven to eight years."

"PredictPulse saved us time by helping to avoid downtime and other problems. It would take 20 minutes to an hour to try to figure out the problem, whereas we immediately knew where the problem was with the help of PredictPulse. It easily saves us hundreds of man-hours just for that downtime. For production, we did have production lost and that could be in the thousands to possibly millions of dollars."

"The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure."

"The most valuable feature is the instant notification, remotely via email, of any change in the status of the UPS, which is important. The UPS's provide critical control functions, such as emergency lighting and operation of emergency communications for passengers, and operation of critical radio systems which are needed for communication between Metro and the local Sheriff department."

"It gives us the opportunity to know if we have an issue with a UPS and then it invokes the automated service ticketing system. So we don't really have to do anything."

"The most valuable feature is being able to run reports on it. We get a monthly report on outages and usage and we can see how often we've had downtime, if we've had downtime."

"The power management aspect of nlyte provides a comprehensive overview of power consumption and forecasting capabilities. It allows for strategic planning, such as assessing the impact of adding new racks with specific power requirements. This feature facilitates considerations not only for power consumption but also for thermal aspects, including airflow dynamics between hot and cold aisles. In essence, the most advantageous feature of nlyte sfor us lies in its power management capabilities."

"It's been working very well. The only issue I've ever had with it was when we did the initial setup. We had issues getting it to bypass through the firewall. Their support staff were very helpful and we were able to get that taken care of pretty quickly, within a day or two."

"They have redone the monthly report to make them easier to read through."

"I would like to see more voltage and current values. Input voltage has a phase to phase option and then there is a phase to neutral option for each phase and there are three phases. So it would be nice to see an average of each of those instead of just a voltage for each individual phase. If there was an average of those three, then that would be less math for me."

"I like visibility the service provides into our UPS equipment through its reporting, but it could be better. I would like it to be easier to set up for the specific things I'd like to monitor and how we would like to get notified. E.g., I would like to have battery run-time be more of an alert because I don't really care when the unit goes on battery, as long as it goes on battery. However, something I would care about is if the battery was down below 10 percent. That would be something which would be good to get notified on. It would also be good to have past data to be able to drill into if something had happened a week ago to do failure analysis on."

"I don't know if the way they do the emails, daily, is the best way. It seems like they could come up with a better solution for communication. I'm not saying it doesn't work, but it just seems like it's a little outdated... Maybe they could provide a more secure messaging system."

"I don't have problems with Eaton products, except that they're proprietary."

"Right now, the problem with our emails is we do not have a way to separate emails to Eaton versus us. So, we get a lot of alerts that we might not get, which are almost considered spam. It would be nice if we could segregate them: This group of people gets these emails and this other group of people gets these emails. As of now, it's a shotgun approach where we get so many. It's like, "Oh God, another one," as opposed to being able to filter out exactly what we do want, since we don't want to miss any."

"We get the alerts almost instantaneously, but it doesn't give you as much information as the system notice. And I don't know what the alert means. It's not really indicative of the problem because it's non-descriptive to us. Is there a problem, or is it only a standard utility blip for something?"

"Nylte is quite intricate to use. Training someone to navigate the platform would likely require a substantial investment, ranging from one to two months for basic proficiency, followed by an additional two to three months of consistent use to gain full proficiency. Despite its complexity, I believe there is room for simplification, making it more user-friendly. While there have been improvements, there is potential for further enhancements in this area."

"It is saving our organization around $10,000 a month."

"We have bought all of the features of PredictPulse because each of them serves a different purpose for us."

"We pay $4,000 for the Eaton 93PM UPS, which includes PredictPulse. It is a reasonable price."

"Eaton was only one who offered to let us try it out for free. Right now, we are not paying anything for it, so the return on investment is great."

"In order to give us the latest, greatest version of PredictPulse, Eaton had to give us new cards on our UPS systems. Eaton provided the cards and had our technician install them at no cost to us."

"It's part of our service contracts, so it's not broken down as a separate line item."

"We currently hold a perpetual license, and our expenditure is limited to support costs. While I recall that the new license model follows a subscription-based SaaS approach, I don't have the precise cost details as we are not actively using it at the moment."