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Dynatrace (Private Offer Only) vs Sophos Cybersecurity as a Service comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace (Private Offer Only)
Ranking in AWS Marketplace
508th
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Sophos Cybersecurity as a S...
Ranking in AWS Marketplace
5th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ES
Team Lead and General Manager at MOCOMSYS
Full-stack monitoring has improved root cause analysis but pricing and usability still need work
There are several disadvantages with Dynatrace (Private Offer Only). First, the development team prefers to have an X-View, but Dynatrace (Private Offer Only), DataDog, and New Relic did not provide an X-View of the transaction. Second, some DataDog users complained about Dynatrace (Private Offer Only) requiring more clicks to figure out problems. DataDog attempts to display major issues on one screen without forcing users to click more. Dynatrace (Private Offer Only) is more geared toward true engineers, forcing users to click more options or buttons. Third, pricing is a significant issue, particularly in Korea. When I was operating as a distributor, Korea did not have a country manager or country director for an extended period. Although there was an engineer and an account executive, there was no country manager equivalent to DataDog or New Relic. When DataDog provided strategic pricing, Dynatrace (Private Offer Only) was unable to offer comparable options. Additionally, Dynatrace (Private Offer Only) continues to force customers to pay more at renewal. While New Relic and DataDog also have price increases during renewal, they typically waive these increases. However, Dynatrace (Private Offer Only) consistently requests customers to accept the uplifting. This pricing approach is the major reason why we lost customers in Korea.
SR
Director at a outsourcing company with 1,001-5,000 employees
Integrated defenses have enabled rapid ransomware prevention and streamlined incident response
Sophos Cybersecurity as a Service is a mature platform with strong endpoint protection, MDR, and integrated security capabilities. However, areas exist where it can continue to evolve. I see opportunities around AI-driven automation, cloud-native security, identity protection, third-party integrations, executive reporting, and proactive risk management. Sophos already provides a strong integrated security platform with MDR, XDR, endpoint protection, and firewall integration. The next evolution is to become even more predictive and autonomous. I would like to see deeper AI-driven response automation, enhanced cloud and identity threat detection, broader third-party integrations, executive-focused risk dashboards, automated compliance mapping, and continuous external attack surface management. These enhancements would not only improve security outcomes but also help CISOs better demonstrate cyber risk reduction and business value. To make it a ten, I would like to see cloud-native workload protection and identity security deeper compared with some specialized competitors. Some enterprises with highly customized SOCs may prefer broader native integration and automation available from platforms such as Microsoft, Palo Alto Networks, or CrowdStrike. Further enhancement in executive reporting and exposure management capabilities is also needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dynatrace saves both time and money."
"Dynatrace (Private Offer Only) is the greatest of all time APM tool; everything you can get is very easy to understand, and it has its own customer care support where I can reach out and get tutorials."
"Dynatrace (Private Offer Only) has aided in optimizing application performance across our environments, significantly improving the fact that we have given access to the DevOps team to optimize code, review where errors are, and understand the experience that users are having when accessing our mobile application, which has helped the team optimize how the application loads, rectify errors, and subsequently deliver a seamless experience for our customers."
"Scalability is genuinely exceptional, as a customer who initially used only 20 or 30 hosts eventually expanded to more than 500 hosts, and the expansion was easier than with other local solutions or with DataDog and New Relic."
"Enhanced Threat Hunting and Forensics help my organization address cyberattacks."
"Overall, I find Sophos Cybersecurity as a Service to be very great and very fast."
"Sophos Heartbeat and the Sophos AI-driven ransomware protection for Sophos Cybersecurity as a Service are significant benefits."
"Sophos Cybersecurity as a Service has positively impacted my organization by simplifying cybersecurity operations while improving our ability to detect and respond to threats."
"Support comes not only on problems in terms of security, but also on other matters such as concerns, questions, or inquiries about the license and inquiries about the best way to deploy it."
"There is definitely a return on investment when using Sophos products; it all comes down to how deployment is managed, as policy is crucial."
"Sophos Cybersecurity as a Service offers very tight security and compliance; if anybody applies Sophos at their premises, the environment is completely secure and sound."
"Since the day we started using Sophos Cybersecurity as a Service MDR, there has not been a single incident."
 

Cons

"Dynatrace (Private Offer Only) is a little costlier compared to New Relic and AppDynamics. It might want to consider reducing its cost, pricing model, or come up with different pricing models to capture untapped markets globally."
"Additionally, Dynatrace (Private Offer Only) continues to force customers to pay more at renewal."
"I could identify a disadvantage of Dynatrace regarding costing, as it is very expensive."
"One thing I would improve in Dynatrace (Private Offer Only) is definitely the licensing model, as it is expensive."
"Unfortunately, Sophos Cybersecurity as a Service doesn't provide that kind of visibility into what software or tools are installed on a particular system."
"To make it a ten, I would like to see cloud-native workload protection and identity security deeper compared with some specialized competitors."
"There are a few areas where Sophos Cybersecurity as a Service could be improved."
"Sophos Cybersecurity as a Service could be improved by adding features such as patch management and file encryption, as these are currently missing."
"Sophos Cybersecurity as a Service is continuously consuming more resources, which leads to slower PC performance, so reducing resource consumption would be better for both Sophos products and our sales."
"In terms of improvement, Sophos testing after implementation is quite difficult."
"There are a lot of technical issues with the implementation of Sophos Cybersecurity as a Service, particularly because we are currently implementing the XG series, where Citrix is the endpoint, leading to a lot of confusion."
"The disadvantages of Sophos Cybersecurity as a Service include that the support, specifically after-sales support, needs to be improved."
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Top Industries

By visitors reading reviews
No data available
Construction Company
31%
Outsourcing Company
15%
Comms Service Provider
13%
Security Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Large Enterprise3
 

Questions from the Community

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What needs improvement with Sophos Cybersecurity as a Service?
The R&D team is very good in doing their task and continuously conducting research. I cannot comment on what could be added in future updates of Sophos Cybersecurity as a Service that they need...
What is your primary use case for Sophos Cybersecurity as a Service?
I want to discuss the experience with Sophos Cybersecurity as a Service products. I have familiarity with the service in general, but I do not have specific experience with Sophos. Sophos Cybersecu...
What advice do you have for others considering Sophos Cybersecurity as a Service?
Most of our customers are very cautious about the data that they are keeping, so they prefer buying Sophos Cybersecurity as a Service directly from Sophos or third-party vendors to building their i...
 

Overview

Find out what your peers are saying about Dynatrace (Private Offer Only) vs. Sophos Cybersecurity as a Service and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.