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Dynatrace (Private Offer Only) vs Insights Hub comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace (Private Offer Only)
Ranking in AWS Marketplace
508th
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Insights Hub
Ranking in AWS Marketplace
10th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ES
Team Lead and General Manager at MOCOMSYS
Full-stack monitoring has improved root cause analysis but pricing and usability still need work
There are several disadvantages with Dynatrace (Private Offer Only). First, the development team prefers to have an X-View, but Dynatrace (Private Offer Only), DataDog, and New Relic did not provide an X-View of the transaction. Second, some DataDog users complained about Dynatrace (Private Offer Only) requiring more clicks to figure out problems. DataDog attempts to display major issues on one screen without forcing users to click more. Dynatrace (Private Offer Only) is more geared toward true engineers, forcing users to click more options or buttons. Third, pricing is a significant issue, particularly in Korea. When I was operating as a distributor, Korea did not have a country manager or country director for an extended period. Although there was an engineer and an account executive, there was no country manager equivalent to DataDog or New Relic. When DataDog provided strategic pricing, Dynatrace (Private Offer Only) was unable to offer comparable options. Additionally, Dynatrace (Private Offer Only) continues to force customers to pay more at renewal. While New Relic and DataDog also have price increases during renewal, they typically waive these increases. However, Dynatrace (Private Offer Only) consistently requests customers to accept the uplifting. This pricing approach is the major reason why we lost customers in Korea.
PT
OT Expert at a manufacturing company with 10,001+ employees
Energy dashboards have given us clear cost insights and guide data driven production decisions
I hope Insights Hub can support a UMS idea and solution in the future. If we have a UMS hub or data center, Insights Hub could integrate with our database, allowing us to share one data center regardless of whether it is our MES system, SCADA system, or Insights Hub, which would be more efficient for a global company. Insights Hub could connect to our UMS data center, which would eliminate the need to rebuild a connection between the shop floor and Insights Hub. Additionally, Insights Hub could support MES functions, allowing us to integrate with the production line and transfer the ERP order from the ERP to our shop floor, thus helping the ERP be more efficient. This would include performing a buy-off from the shop floor to the ERP and adjusting the production plan for the ERP production order for greater efficiency in our production planning. I hope we can achieve MES functions in an IoT solution such as Insights Hub. One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users. This requires us to ask for help and support from our IT department as we cannot perform what we can do with a Windows device, such as RDP to the gateway and monitor any issues inside. Sometimes we do not know the issue exactly and have to check the log, which is very complex for the end-user.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability is genuinely exceptional, as a customer who initially used only 20 or 30 hosts eventually expanded to more than 500 hosts, and the expansion was easier than with other local solutions or with DataDog and New Relic."
"Dynatrace saves both time and money."
"Dynatrace (Private Offer Only) is the greatest of all time APM tool; everything you can get is very easy to understand, and it has its own customer care support where I can reach out and get tutorials."
"Dynatrace (Private Offer Only) has aided in optimizing application performance across our environments, significantly improving the fact that we have given access to the DevOps team to optimize code, review where errors are, and understand the experience that users are having when accessing our mobile application, which has helped the team optimize how the application loads, rectify errors, and subsequently deliver a seamless experience for our customers."
"Given that great variety and diversity of machines, the main characteristic of Insights Hub is that it allows me to talk to that diversity of machines, and therefore I can extract data from them and monitor my plant without needing to use additional developments or additional configurations."
"Insights Hub is a good IoT solution and cloud solution, with easy to normal implementation difficulty for a company, and it can provide some help for our company to do modifications or adjustments."
"Insights Hub is an overall major good framework for everybody to monitor the shop floor."
"Insights Hub has provided significant positive impact to my organization, including 30 to 50 percent faster incident resolution, fewer SEV one outages, reduced alert fatigue by 20 to 30 percent, better SLA compliance, and increased customer satisfaction."
 

Cons

"I could identify a disadvantage of Dynatrace regarding costing, as it is very expensive."
"Additionally, Dynatrace (Private Offer Only) continues to force customers to pay more at renewal."
"One thing I would improve in Dynatrace (Private Offer Only) is definitely the licensing model, as it is expensive."
"Dynatrace (Private Offer Only) is a little costlier compared to New Relic and AppDynamics. It might want to consider reducing its cost, pricing model, or come up with different pricing models to capture untapped markets globally."
"Insights Hub has a connection with Grafana, but I would like it to be improved."
"One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users."
"As of now, Insights Hub is an under-developed platform, so there is no organization-level impact."
"The learning curve is steep as it requires skill to fully utilize and is not very beginner-friendly, and querying can be complex."
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Top Industries

By visitors reading reviews
No data available
Insurance Company
64%
Construction Company
11%
Comms Service Provider
5%
Outsourcing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

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What needs improvement with Insights Hub?
Insights Hub has a connection with Grafana, but I would like it to be improved.
What is your primary use case for Insights Hub?
Insights Hub is used for monitoring equipment in the plant, mainly for OEE calculation. Within Insights Hub, Mendix has an application called OEE Hub, which allows me to connect the machines to the...
 

Comparisons

 

Overview

Find out what your peers are saying about Dynatrace (Private Offer Only) vs. Insights Hub and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.