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Dell ProtectPoint [EOL] vs Quest Rapid Recovery [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell ProtectPoint [EOL]
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

UQ
Speedy and easy setup but it needs to mature
One way this solution could be improved is if they could come up with better options to migrate. As for what could be included in the next release, we have shared a couple of points with them. First, the account should be more in balance and coordinated with us. They already communicated to our project management team that they are going to implement some of these features. I would definitely recommend this solution. But as time goes on and new features are getting added the product will be more comprehensive.
Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features I find most valuable, is the good technical support."
"The speed and the ease of the initial setup are both good. It is not complex."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
 

Cons

"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."
"The interface and documentation need to improve."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
 

Pricing and Cost Advice

Information not available
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"The pricing is on the higher end."
"I don't think the licensing for the product is very expensive."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"Its price is okay. It is reasonable in terms of the way it works."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Performing Arts
9%
Manufacturing Company
9%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

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What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
 

Also Known As

No data available
Dell AppAssure
 

Overview

 

Sample Customers

FieldCore
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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